As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Nancy I can not conect the front end because I change the URL and Home in PhpMyadminClosed   wpDataTables   Updated September 28, 2020 at 10:20am   2 Most recent comment from Aleksandar Vuković:Hello NancyThank you for your purchase.I'm sorry, but I don't quite understand what the issue is here. If you can't access your PHPMyAdmin, you need to reach out to your hosting provid ... JamDevCo Does Amelia resolve timezone?Closed Pre-purchase questions for Amelia   Updated September 28, 2020 at 10:13am   2 Most recent comment from [deleted]:Hi,Thanks for your interest!Yes, you just need to enable option: Show time slots in client timezone in General settings.  ivano using pluginClosed Pre-purchase questions for Amelia   Updated September 28, 2020 at 10:00am   6 Most recent comment from Miloš Jovanović:Hi ivano,Sorry for late response and misunderstanding, we are not working on weekends.I just checked with my team and unfortunately employee does not have access to the main calendar page in the plugi ... Tania Hiatt Employee accessClosed   Amelia   Updated September 28, 2020 at 9:57am   2 Most recent comment from [deleted]:Hello Tania, Yes, they can access to the back-end of WP the same as before we implemented the front-end panel. You need to create WP users for them , using the option in the Employee modal or manual ... Dave Berlin Amelia Booking View Service PricesClosed   Amelia   Updated September 28, 2020 at 9:56am   2 Most recent comment from [deleted]:Hello Dave Berlin,Thank you for your purchase. There isn't a possibility of showing the price for the services up on the booking form in Amelia with the step by step booking view, but the servic ... Admin Democratest Bringing anyone with youClosed   Amelia   Updated September 28, 2020 at 9:52am   2 Most recent comment from [deleted]:Hello Admin Democratest,There isn't a possibility in Amelia to get information for the additional people someone brings in for the appointment, the information can be collected for the customer ... Luisa Yolanda Huerta Najera looking for a multibooingsClosed Pre-purchase questions for Amelia   Updated September 28, 2020 at 9:40am   2 Most recent comment from Miloš Jovanović:Hi Luisa,Thank you for your inquire. Sorry for late response, we are not working on weekends.Unfortunately there is no option to book multiple services at once in the plugin built-in features at the m ... Richard Blandford Attendee ShortcodeClosed Pre-purchase questions for Amelia   Updated September 28, 2020 at 9:38am   2 Most recent comment from Miloš Jovanović:HI Richard,Thank you for your inquire.Sorry for late response, we are not working on weekends.Unfortunately this is not possible to achieve with the plugin built-in features at the moment. SUSAN GERTZ Using coupon codes for pre-purchased sessions?Closed Pre-purchase questions for Amelia   Updated September 28, 2020 at 9:23am   2 Most recent comment from [deleted]:Hi Susan,Thank you for your interest in our plugin.At the moment we don't have packages feature but we are working on it since it was requested by lots of our users. If you are interested I can c ... Federico Abis multiple bookings and subscriptionsClosed Pre-purchase questions for Amelia   Updated September 28, 2020 at 9:23am   2 Most recent comment from [deleted]:Hi Federico Abis,Thank you for your interest in our plugin.1. This is only possible if you use our Events and create an event that will last four weeks. However, you should know that attendees will re ... Mauricio Ramirez Activation codeClosed Pre-purchase questions for Amelia   Updated September 28, 2020 at 9:23am   6 Most recent comment from Miloš Jovanović:Hi Mauricio,Sorry for late response, we are not working on weekends.Can you please login to our store https://store.tms-plugins.com/loginusername: [email protected]: QOU6fg3PgkzIThere ... Shane PLugin ErorClosed   Amelia   Updated September 28, 2020 at 9:20am   9 Most recent comment from Miloš Jovanović:HI Shane,You are welcome.If you have any more questions feel free to open a new ticket. Ivo Delmondes Multi-day SelectionClosed Pre-purchase questions for Amelia   Updated September 28, 2020 at 9:03am   2 Most recent comment from [deleted]:Hi Ivo Delmondes,Thank you for your interest in our plugin.Unfortunately something like this isn't possible with our plugin at the moment. We have implemented recurring appointment booking but wi ... Bartosz Mass tables export and importClosed   wpDataTables   Updated September 28, 2020 at 8:53am   2 Most recent comment from Aleksandar Vuković:Hello BartoszThank you for your purchase.When you are moving from one site to another, we can suggest using the Duplicator plugin. We use it and it's working fine, because it will transfer all ... Matthew Johnson Slow Scroll on Booking PageClosed   Amelia   Updated September 28, 2020 at 8:43am   6 Most recent comment from [deleted]:Hello Val, Then you need to implement one of the solutions I mentioned in my response There are two solutions to this. Add this script:   var links = document.getElementsByTagName('a' ...