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Public Tickets

aurelien Employee descriptionClosed Pre-purchase questions for Amelia   Updated July 8, 2020 at 1:09pm   4 Most recent comment from Miloš Jovanović:HI aurelien,Unfortunately no, because there is no option to display this in any of the booking forms right now.We have idea to add this option for the new booking form for the future updates.Best reg ... Fernando Coello Employe working hoursClosed   Amelia   Updated July 8, 2020 at 1:06pm   2 Most recent comment from [deleted]:Hello Fernando, Thank you for your purchase. Unfortunately, there isn't a possibility to set the employees' work hours on a two weeks basis in Amelia with its current built-in features, t ... Dimitri %appointment_date% and %appointment_date_time% not shown in notificationClosed   Amelia   Updated July 8, 2020 at 12:48pm   2 Most recent comment from Aleksandar Vuković:Hello DimitriThank you for your purchase.Unfortunately, the issue you're having with the date format will be present until you use one of WordPress' default formats. So, you would need to us ... Magda Version 3.0Closed   wpDataTables   Updated July 8, 2020 at 12:43pm   2 Most recent comment from Aleksandar Vuković:Hi again MagdaI believe this issue has been resolved.Please take a look at the other ticket, as I'm having issues remoting into your database. Michael Claypool Add zoom link to event listClosed   Amelia   Updated July 8, 2020 at 12:41pm   2 Most recent comment from [deleted]:Hello Michael Claypool,Thank you for your purchase. I am not sure if this is possible with the Zoom integration in Amelia, but you can try adding the Zoom join link to the Event description field - y ... Dalton Placeholder IssuesClosed   Master-Detail Tables for wpDataTables   Updated July 8, 2020 at 12:30pm   6 Most recent comment from Aleksandar Vuković:Hi again DaltonThank you, we installed the site, but we're getting the following error:We cannot access API, that is - can't create the table from the JSON feed.It probably has restrictions ... clmnt further configure follow-up emailClosed   Amelia   Updated July 8, 2020 at 12:12pm   2 Most recent comment from Aleksandar Vuković:Hello ClementI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Perhaps you can add a link to every email notification templa ... Gift Its not workingClosed   Amelia   Updated July 8, 2020 at 12:10pm   10 Most recent comment from [deleted]:Hello Gift, Unfortunately, we already approved your refund request, so you would need to purchase Amelia again. The refund needs to be done by our sales provider, Paddle as well, so you can wait for ... Claudia Zeidler Adjust available bookingslotsClosed   Amelia   Updated July 8, 2020 at 10:56am   2 Most recent comment from Aleksandar Vuković:Hello ClaudiaYou can enable "Use service duration for booking a time slot" in Amelia's General settings, and then the time slots will showing the duration of the service instead of every 15 minut ... Renato Thobias Pop up window error on table of websiteClosed   wpDataTables   Updated July 8, 2020 at 10:53am   3 Most recent comment from Aleksandar Vuković:Hello RenatoThank you for your purchase.This is a really strange error, and it should only appear if you're deleting a column.Issues like this usually occur when there is a conflict either with t ... Richard McCoy Installation FailedClosed   Amelia   Updated July 8, 2020 at 10:30am   13 Most recent comment from Aleksandar Vuković:Hi again RichardYou can lower the default time slot step in Amelia's General settings. That time slot will be used for employee working hours, service duration, buffer times, etc. You will be abl ... Asami notificationClosed   Amelia   Updated July 8, 2020 at 9:39am   2 Most recent comment from Aleksandar Vuković:Hello AsamiIssue with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or other) settings.2. Your webs ... Mark Angeli Error with WPdatatablesClosed   wpDataTables   Updated July 8, 2020 at 9:31am   2 Most recent comment from Aleksandar Vuković:Hello MarkThank you for your purchase, and sorry to hear you're experiencing issues.Is SELECT COUNT the query you used to create a table, or is that generated by the plugin?Please provide me a te ... donny satria handono Change Logo Amelia, with our logoClosed   Amelia   Updated July 8, 2020 at 9:28am   5 Most recent comment from Aleksandar Vuković:You're welcome DonnyIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Diane Challenor Plugin will not upload to my WordPress websiteClosed   wpDataTables   Updated July 8, 2020 at 9:25am   4 Most recent comment from Aleksandar Vuković:Sorry to hear that, DianeI never saw that error during the installation of wpDataTables. Usually, the error with the file size is "The link you have followed has expired", and that is solved exactly ...