As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Stefan RefundClosed   Amelia   Updated September 29, 2020 at 10:27am   2 Most recent comment from [deleted]:Hello Stefan, We are sorry to hear that you don't find Amelia suitable for your business.  We aren't aware of any issues with using Amelia on Elementor, there was some issue with the Popup ... Bogdan The table inherits the site theme despite me turning off the inherit optionClosed   wpDataTables   Updated September 29, 2020 at 10:15am   4 Most recent comment from Aleksandar Vuković:Nema na čemu Prima Patrianto wpDataTable cant create table with Google Spreadsheet?Closed   wpDataTables   Updated September 29, 2020 at 10:15am   6 Most recent comment from Aleksandar Vuković:But this does solve the issue, Prima:As you can see, I have no issues creating a table using that URL, and there are no bugs in the plugin.You can't add a new link to an existing table, though. ... Mark Saunders Exclusion of unavailable eventsClosed   Amelia   Updated September 29, 2020 at 10:05am   4 Most recent comment from [deleted]:Hi Mark, What I meant is that it isn't possible with the plugin's current built-in features. Yes, you can suggest features and vote for the feature requests for Amelia here https://wpamel ... jimmy Translation for "Cancel"Closed   Amelia   Updated September 29, 2020 at 9:40am   2 Most recent comment from [deleted]:Hello Jimmy, Glad to see you like Amelia, thank you.Unfortunately, there isn't a possibility to have two translations for the same string in Amelia, so you can't have two translations for ... Nur Ain Employees' Limited Control in their PanelsClosed   Amelia   Updated September 29, 2020 at 9:33am   2 Most recent comment from Aleksandar Vuković:Hello Nur AinEmployees can only configure their existing services if you enable that capability in Amelia Settings/Roles Settings/Employee.Creating new services can only be done by administrators from ... alkautsar firdaus Basic LifetimeClosed Pre-purchase questions for wpDataTables   Updated September 29, 2020 at 8:38am   2 Most recent comment from Aleksandar Vuković:Hello alkautsar Thank you for your interest in our plugin. Unfortunately, we don't have any active discount campaigns, so there are no discounts we can offer. MR NADEEM SHAREEF Mailchimp integrationClosed   Amelia   Updated September 29, 2020 at 8:27am   2 Most recent comment from [deleted]:Hi Mr Hadeem Shareef, Thank you for your inquiry.We don't have a direct integration with Mailchimp but you can use our WebHooks to connect our plugin through Zapier with Mailchimp. We have a deta ... Tania Hiatt Amelia employee portal and google calendarClosed   Amelia   Updated September 29, 2020 at 8:25am   6 Most recent comment from Aleksandar Vuković:Thanks, TaniaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Paul Spalvieri customize labelsClosed   Amelia   Updated September 29, 2020 at 8:22am   6 Most recent comment from Aleksandar Vuković:I see, PaulYou can do that with POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI.Just search for the string "Add Extra" ... Richard google spreadsheet to tableClosed   wpDataTables   Updated September 29, 2020 at 8:15am   2 Most recent comment from Aleksandar Vuković:Hello RichardThank you for your purchase.Can you please share that spreadsheet with me, so I can take a look?You can share it with [email protected], and reply to this ticket, and ... Audrey Amelia eventClosed Pre-purchase questions for Amelia   Updated September 29, 2020 at 7:52am   4 Most recent comment from [deleted]:Hi Audrey,That means that the appointment is recurring. We release recurring appointments in version 2.7.. When you are making new service you can chose if the appointment is recurring. Like here:  ... Gary Amelia Report with WPDataTablesClosed   Amelia   Updated September 29, 2020 at 7:43am   4 Most recent comment from Aleksandar Vuković:You're welcome, GaryIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Daniel McNamara Buffer time / svg replacementClosed   Amelia   Updated September 29, 2020 at 7:36am   2 Most recent comment from [deleted]:Hello Daniel,Thank you for your purchase. You just need to remove the buffer times (so it is an empty field) if you want them to be 0. And for buffers shorter than 30 min, you need to change the tim ... Andrew Nelson Rows duplicating in tableClosed   wpDataTables   Updated September 29, 2020 at 7:27am   4 Most recent comment from Aleksandar Vuković:Thank you for the feedback, AndrewI'm glad to hear the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.