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Public Tickets

rodrigo polidura zoom validate user who payClosed   Amelia   Updated August 10, 2020 at 2:11pm   2 Most recent comment from [deleted]:Hello rodrigo polidura, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.For any information about events/attendees from Amelia that you want to have ... chris williams sms notificationsClosed   Amelia   Updated August 10, 2020 at 1:43pm   3 Most recent comment from Aleksandar Vuković:Hello chrisThank you for your purchase, and thank you for letting us know the issue was resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll glad ... Noor Mohammad Amelia SMSClosed Pre-purchase questions for Amelia   Updated August 10, 2020 at 1:37pm   2 Most recent comment from [deleted]:Hi Noor,Thanks so much for your interest. We do not have WhatsApp notifications, but we have SMS and email notifications. Different notifications that are available in Amelia are listed and explained ... Jimmy Query about a field in the Amelia pluginClosed   Amelia   Updated August 10, 2020 at 1:32pm   12 Most recent comment from Aleksandar Vuković:Hello JimmyUnfortunately, in back-end, you will see the times in the time zone WordPress is set to, so an employee in Berlin would start their working hours at 08:00, while an employee in New York wou ... Lakeitha Grey I have some upcoming events that have people that have already registered. However, they are not showing in the employee panel. I have made sure that I have the correct shortcode: [ameliaemployeepanel appointments=1 events=1] The staff person is selected for the events that are missing as well. I'm not sure what to do. Please advise. See attachments below.Closed   Amelia   Updated August 10, 2020 at 12:59pm   2 Most recent comment from Aleksandar Vuković:Hello LakeithaAt the moment, there is a bug in the Employee panel when it comes to events. We will release a new update of Amelia today, and the issue should be fixed when you update the plugin.If the ... Yung Jen Lin NotificationsClosed   Amelia   Updated August 10, 2020 at 12:48pm   2 Most recent comment from [deleted]:Hello Yung Jen , In Amelia, notifications are sent to Customer and to Employees, and you can configure this when you go to Amelia -> Notifications page. If you want to add some additional email addres ... Alexander UpdateClosed   Amelia   Updated August 10, 2020 at 12:33pm   2 Most recent comment from Aleksandar Vuković:Hello AlexanderThe next update should roll out today or tomorrow, but packages feature will not be included in that one. Our developers are working on it, and we hope it will be released in the next 3 ... Denis Custom FieldsClosed   Amelia   Updated August 10, 2020 at 12:27pm   2 Most recent comment from Aleksandar Vuković:Hello DenisThe plugin wasn't designed for customers to enter custom addresses that would go into Locations. You can only include a mandatory custom field for the service, so they enter the locati ... Douglas Fraser Zoom Topic and Descriptions coming out wrongClosed   Amelia   Updated August 10, 2020 at 12:05pm   8 Most recent comment from [deleted]:Hello Douglas,Apologies for replying late, we don't work on weekends."Meeting Title" and "Meeting Agenda" in the Zoom Integrations settings apply to both Services and Events so you need to add p ... Sarah Lynn PaypalClosed   Amelia   Updated August 10, 2020 at 11:58am   4 Most recent comment from [deleted]:Hello Sarah, Apologies for replying late, we don't work on weekends.You are welcome. Glad to see the issue is gone.There isn't an integration fro MailerLite in Amelia, unfortunately, but you ... Vijay Change Bar width highcharts.jsClosed   wpDataTables   Updated August 10, 2020 at 11:23am   7 Most recent comment from Aleksandar Vuković:Good to hear the issue has been resolved, VijayIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Saleh Fauzan WPDatatables No Update NotificationClosed   wpDataTables   Updated August 10, 2020 at 11:14am   2 Most recent comment from Aleksandar Vuković:Hello SalehThere's an issue with auto-updates, and it's on all wpDataTables installations. Our developers are aware of this, and the issue will be fixed with the next update.Until then, you ... Hannah Chappell Number of spaces availableClosed   Amelia   Updated August 10, 2020 at 11:08am   3 Most recent comment from Aleksandar Vuković:Hello Hannah, hello BenUnfortunately, something like this is not yet possible for appointments, only events.Our developers have that in mind for the future, but it is not a feature so frequently aske ... Reggie Blair Multiple time slot selectionClosed Pre-purchase questions for Amelia   Updated August 10, 2020 at 10:12am   2 Most recent comment from Miloš Jovanović:Hi Reggie,Thank you for your inquire.Sorry to disappoint you but at the moment booking multiple times lots at once is not possible to achieve with our plugin built-in features at the moment.Best rega ... Pedro Duarte upgrade 3.0Closed   wpDataTables   Updated August 10, 2020 at 10:05am   2 Most recent comment from Aleksandar Vuković:Hello PedroSorry for the inconvenience, our auto-updates don't work at the moment, but that will be fixed. We've actually released 3.0.1, so you'll be updating to that version manually. ...