As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Marcel Janssen VATClosed   Amelia   Updated October 27, 2020 at 11:39am   2 Most recent comment from Aleksandar Vuković:Hello MarcelAmelia doesn't yet have any tax options. The only way to include tax is through WooCommerce integration.We will be adding this in the future, but at the moment, there's no buil ... Adriano Multiple appointmentsClosed Pre-purchase questions for Amelia   Updated October 27, 2020 at 10:20am   2 Most recent comment from [deleted]:Hi Adriano,Thank you for your message.1. I am afraid packages are not supported but our team is currently working on that functional.2. You can start from here: https://wpamelia.com/documentation/Al ... Romain FonctionalitiesClosed   Amelia   Updated October 27, 2020 at 9:39am   2 Most recent comment from Aleksandar Vuković:Hello RomainI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.They would need to compose these emails manually from their e ... Marcel Janssen Services specific emailsClosed   Amelia   Updated October 27, 2020 at 9:38am   2 Most recent comment from [deleted]:Hello Marcel,We will add your vote for this feature request in our list. You can check out if there is such request here as well, and vote for it. If you have any other questions or concerns feel fre ... VCAD Hiding blank records and adding next/previous controls to modal pop-upClosed   Master-Detail Tables for wpDataTables   Updated October 27, 2020 at 9:37am   4 Most recent comment from Aleksandar Vuković:You're welcome BernardWe're going to work on bugs and issues in the next couple of months, and I hope there'll be time to implement this as well. Amir Extra add ons for EventsClosed   Amelia   Updated October 27, 2020 at 9:33am   4 Most recent comment from [deleted]:Hello Amir, There isn't a possibility to create a service longer than 24 hours in Amelia with its built-in features, unfortunately.  gestio Create Amelia user automaticallyClosed   Amelia   Updated October 27, 2020 at 9:27am   6 Most recent comment from [deleted]:Hello Marie, Unfortunately, this isn't possible in Amelia, as users can't access the Customer panel if they are not created as customers in the plugin itself. Only Amelia customers can acc ... Sarah Wedderburn-Ogilvy Emails going to spam, marked as dangerousClosed   Amelia   Updated October 27, 2020 at 9:08am   4 Most recent comment from [deleted]:Hello Sarah, This doesn't depend on Amelia only, unfortunately. The emails coming from your website(Amelia)/server are seen as spam for some reason by your mail service provider. Mail service p ... Gustavo Cancel and rescheduleClosed   Amelia   Updated October 27, 2020 at 9:00am   4 Most recent comment from [deleted]:You are welcome, Gustavo. Glad to see that, thank you for letting me know.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Jorge Variable pricingClosed   Amelia   Updated October 27, 2020 at 8:47am   4 Most recent comment from [deleted]:Hi Jorge,Then I will contact you once we implement packages feature to check it out.Have a nice day. Jerome Lacroix After editing a table : Fatal error: Allowed memory size exhaustedClosed   wpDataTables   Updated October 27, 2020 at 8:10am   4 Most recent comment from Aleksandar Vuković:You're welcome JeromeIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Vivi-Anne Streep Blacklisting & Email verificationClosed   Amelia   Updated October 27, 2020 at 1:05am   2 Most recent comment from [deleted]:Hi Vivi-Anne,Thank you for your feedback and for your questions.1. I am afraid it's not implemented yet.2. Currently it's also not available, sorry.You can submit both features here:https:/ ... Kelly Lerbekmo Create Table Linked to Google SpreadsheetClosed   wpDataTables   Updated October 26, 2020 at 10:32pm   4 Most recent comment from Aleksandar Vuković:You're welcome, KellyIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Argos Scentwork Academy Dropdown select box doesn't show optionsClosed   wpDataTables   Updated October 26, 2020 at 10:28pm   6 Most recent comment from Aleksandar Vuković:You're welcome.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. gestio Reschedule same service with another employeechangeClosed   Amelia   Updated October 26, 2020 at 10:26pm   8 Most recent comment from Aleksandar Vuković:You're welcome, gestioIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.