So I managed to do my test booking on my event with Stripe, which was seamless.
However, I cannot see any of the Customer details in the Stripe Dashboard, only the fee I've charged.
I saw another ticket from May 2019 that addressed this issue, but gets you to use WooCommerce instead. This doesn't work either, when I click "confirm" to book the Event, it takes me to the basket page and it's empty.
Really frustrating. Is there any easy fix for this? The WooCommerce way looks clunky and takes too long. I'd much prefer using Stripe directly.
We added a possibility of sending data to Stripe from Amelia in one of the latest updates of Amelia, but you need to enable this in your database. The data sent to Stripe is sent as description or metadata, there isn't a possibility with this customers to be automatically created in Stripe, unfortunately.
Please access your database, find and open the wp_options table (it can have another prefix rather than wp_ depending on your database) and find the option name amelia_settings there. You need to edit it. You will see a setting payments there and you should find stripe in it. You need to set the description parameter enabled to true in the database and also if you want metadata to be sent you need to set the metaData parameter enabled to true as well. Like here :
"description":{"enabled":true,"appointment":"%customer_full_name% has booked %service_name% at %appointment_date_time%","event":"%customer_full_name% has booked %event_name% at %event_start_date_time%"},"metaData":{"enabled":true,"appointment":{"user":"%customer_full_name%","email":"%customer_email%","phone":"%customer_phone%"},"event":{"user":"%customer_full_name%","email":"%customer_email%","phone":"%customer_phone%"}}
Then you can copy/paste any placeholder to the appointment and event parameters that you want to be sent to Stripe from Amelia (the placeholders that you can find in Amelia -> Notifications). We put above some placeholders as an example.
Hi there,
So I managed to do my test booking on my event with Stripe, which was seamless.
However, I cannot see any of the Customer details in the Stripe Dashboard, only the fee I've charged.
I saw another ticket from May 2019 that addressed this issue, but gets you to use WooCommerce instead. This doesn't work either, when I click "confirm" to book the Event, it takes me to the basket page and it's empty.
Really frustrating. Is there any easy fix for this? The WooCommerce way looks clunky and takes too long. I'd much prefer using Stripe directly.
Simon
Hi Marija,
That's great, all working now.
Thanks so much :)
Hello Simon,
Great, glad to hear that
You are welcome!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Is there a way to see the private messages so this is useful?
Hello Kevin,
We added a possibility of sending data to Stripe from Amelia in one of the latest updates of Amelia, but you need to enable this in your database. The data sent to Stripe is sent as description or metadata, there isn't a possibility with this customers to be automatically created in Stripe, unfortunately.
Please access your database, find and open the wp_options table (it can have another prefix rather than wp_ depending on your database) and find the option name amelia_settings there. You need to edit it. You will see a setting payments there and you should find stripe in it. You need to set the description parameter enabled to true in the database and also if you want metadata to be sent you need to set the metaData parameter enabled to true as well. Like here :
"description":{"enabled":true,"appointment":"%customer_full_name% has booked %service_name% at %appointment_date_time%","event":"%customer_full_name% has booked %event_name% at %event_start_date_time%"},"metaData":{"enabled":true,"appointment":{"user":"%customer_full_name%","email":"%customer_email%","phone":"%customer_phone%"},"event":{"user":"%customer_full_name%","email":"%customer_email%","phone":"%customer_phone%"}}Then you can copy/paste any placeholder to the appointment and event parameters that you want to be sent to Stripe from Amelia (the placeholders that you can find in Amelia -> Notifications). We put above some placeholders as an example.