As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Zach Better Editing OptionsClosed   wpDataTables   Updated October 26, 2020 at 1:36pm   2 Most recent comment from Aleksandar Vuković:Hello ZachThank you for your suggestion, it will be added to our "to-do" list.Until then, please take a look at this thread. You can use CSS from there on the page where the table is, and remove "Add ... Robert Clarke Payment methodsClosed   Amelia   Updated October 26, 2020 at 1:35pm   2 Most recent comment from Aleksandar Vuković:Hello RobertWe don't have an integration with any token system plugins, and you wouldn't be able to add more than one appointment in WooCommerce.Unfortunately, at the moment we don't ha ... Jeferson castro driver no foundClosed   wpDataTables   Updated October 26, 2020 at 1:29pm   15 Most recent comment from Aleksandar Vuković:Hi again JefersonWe never worked with CENTOS, so I can't help you in that regard. Basically, the drivers need to be installed on the server where your WordPress site is. Here's the official ... Petr Knap Blank settings pageClosed Pre-purchase questions for Amelia   Updated October 26, 2020 at 1:10pm   2 Most recent comment from Aleksandar Vuković:Hello PetrThank you for your interest in Amelia.Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant ti ... Senne Vandenputte Customer/employee viewClosed Pre-purchase questions for Amelia   Updated October 26, 2020 at 12:54pm   2 Most recent comment from [deleted]:Hi Senne,Thanks for your interest in Amelia.I understand. There's no workaround for that unfortunately, we have this in our idea list but I do not have ETA for that.  JB Pham "EXTRAS" and "CAPACITY" labels on Front EndClosed   Amelia   Updated October 26, 2020 at 12:41pm   2 Most recent comment from [deleted]:Hello JB, Glad to see you like and enjoy Amelia, thank you1. This can be hidden with adding custom CSS. Please try adding this format HTML to the page where you have your Amelia shortcode : .am-se ... Barbara Hughes compatibility with themeClosed Pre-purchase questions for wpDataTables   Updated October 26, 2020 at 12:37pm   2 Most recent comment from Aleksandar Vuković:Hello BarbaraThank you for your interest in wpDataTables.We haven't had any complaints about Astra theme, so it should work fine.We use WP Bakery on our website, so that's one of the builder ... Daniel Price rules or PacksClosed Pre-purchase questions for Amelia   Updated October 26, 2020 at 12:32pm   2 Most recent comment from [deleted]:Hi Daniel,Thanks so much for your interest.At the moment no, we do not have package option. But, currently we are working on packages option and it should be live by the end of this year. If you are n ... Marcel Janssen Synchronizing eventsClosed   Amelia   Updated October 26, 2020 at 12:23pm   4 Most recent comment from [deleted]:Hello Marcel, There is a note about this on the Google sync instructions page. Events is a feature that was implemented in Amelia way later than Services, so it doesn't have the same options/f ... Celia Rousset Memberships plans for AmeliaClosed Pre-purchase questions for Amelia   Updated October 26, 2020 at 12:22pm   2 Most recent comment from [deleted]:Hi Celia,Thanks so much for your interest.Unfortunately, we do not have membership feature in Amelia. The only thing that we can suggest is to make coupon codes that you can offer to your members fo ... Admin Democratest Custom FieldsClosed   Amelia   Updated October 26, 2020 at 12:10pm   2 Most recent comment from Aleksandar Vuković:Thank you for your feedback, I will forward it to our development team for review.What you're trying to do is a custom solution, so it's not included in the provided support for the plugin, ... Douglas Elom Alter available service days for just 1 week without affecting the regular 5 day serviceClosed   Amelia   Updated October 26, 2020 at 12:04pm   3 Most recent comment from Aleksandar Vuković:Hello Douglas, hello Peter.Thanks for your help, Peter, that's exactly what I would advise. You can configure days off for your employees either on company level (in Amelia Settings) or per empl ... Kanta Roberts Customer PanelClosed   Amelia   Updated October 26, 2020 at 11:51am   22 Most recent comment from Adrian Stern:Hey hey, I found this thread because I had the same issue (installed the plugin two weeks ago). I made an update just now to v 2.9.2, but the issue remains with no e-mail sent. When I check on the hel ... dilia I did payment but no receive my codeClosed Pre-purchase questions for Amelia   Updated October 26, 2020 at 11:26am   4 Most recent comment from [deleted]:Hi dilia,Here's the credentials for TMS Store, there you can access you plugin and purchase code anytime. https://store.tms-plugins.com/loginuser: [email protected]: QOU6fg3PgkzIS ... Greg Hinch Mailgun EU server supportClosed   Amelia   Updated October 26, 2020 at 11:18am   9 Most recent comment from [deleted]:You are welcome, Torben. Glad to see that, thank you for letting us know. No, we haven't send this change sorry about that. We will add this as an option to Amelia settings back-end in one of th ...