As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Reza Hojati Zoom Join URL for an eventClosed   Amelia   Updated October 28, 2020 at 11:47am   2 Most recent comment from [deleted]:Hello Timo,There isn't a possibility to send Zoom links from Amelia differently, unfortunately, they are formatted and  sent as dates/times from Amelia, like you mentioned. If you have any ot ... Matthew Gerrish 500 error when adding a ServiceClosed   Amelia   Updated October 28, 2020 at 11:35am   45 Most recent comment from Aleksandar Vuković:I understand, Matt.Please make sure to enable this slider in Amelia settings/Activation:This will delete all database tables related to Amelia, so you'll have a fresh start with the plugin.Pleas ... EZlocal Slow short code loading timesClosed   Amelia   Updated October 28, 2020 at 11:14am   2 Most recent comment from [deleted]:Hello EZlocal,Thank you for your purchase. We had some loading issue in one of the previous versions of Amelia, but that was fixed in the update afterwards. This was in connection to loading times in ... Luke Duggan Is it possible to book outside of hours appointments?Closed Pre-purchase questions for Amelia   Updated October 28, 2020 at 10:22am   2 Most recent comment from Miloš Jovanović:Hi Luke,Thank you for your inquire.You can use Special days feature for this case.Special Days – This feature allows you to set one or multiple days in which your employee will have different work ... Doug Payment optionsClosed Pre-purchase questions for Amelia   Updated October 28, 2020 at 10:07am   2 Most recent comment from Miloš Jovanović:Hi Doug,Thank you for your inquire. At the moment, only Stripe and PayPal are integrated into Amelia, and adding another payment option is not possible at the moment. If you can integrate it with WooC ... Plamen Customer LoginClosed   Amelia   Updated October 28, 2020 at 8:56am   6 Most recent comment from Aleksandar Vuković:Sure, Plamen, I just did that.Please test and let me know. Paul Frontend-Design BrokenClosed   Amelia   Updated October 28, 2020 at 12:16am   6 Most recent comment from [deleted]:Hi Paul,I was trying to reproduce your issue, however, everything works fine on my end. I was using Safari on macOS. Didn't have a chance to test it on iPadOS but can do early next week. Not sur ... Vikas Affiliate functionality within AmeliaClosed Pre-purchase questions for Amelia   Updated October 28, 2020 at 12:07am   2 Most recent comment from [deleted]:Hello Vikas,Thank you for your question.Unfortunately we don't have this feature supported in our plugin at the moment and I think that there isn't any workaround to achieve this. We have op ... cristian presaleClosed Pre-purchase questions for Amelia   Updated October 27, 2020 at 9:42pm   2 Most recent comment from [deleted]:Hello Cristian,Thank you for your message.Unfortunately we don't have membership integrated into Amelia. You can use Memberpress as membership plugin. Memberpress has an addon to link your member ... Erez dynamic placeholdersClosed   wpDataTables   Updated October 27, 2020 at 8:34pm   8 Most recent comment from Aleksandar Vuković:Hi again ErezThis falls under custom work. You would need to create a script (JS) that would send data through ajax after every submission to a custom action in back-end; render the shortcode (table, ... Djordje NotificationsClosed   Amelia   Updated October 27, 2020 at 3:31pm   2 Most recent comment from [deleted]:Hello Djordje,Thank you for getting in touch.Yes, you should be able to set this up via Amelia Notification feature using CRONjob:https://wpamelia.com/notifications/ Sean Stanhope General Question for PTClosed Pre-purchase questions for Amelia   Updated October 27, 2020 at 1:48pm   2 Most recent comment from [deleted]:Hello Sean,Thanks for your questions.1. The synchronisation is performed with google/outlook account. As long as it's set up on your phone you should be good to go.2. We currently support only Pa ... gestio It is a problem to edit past reservationsClosed   Amelia   Updated October 27, 2020 at 1:01pm   2 Most recent comment from [deleted]:Hello,Thank you for your message.Unfortunately, there isn't a possibility to remove the Edit button with Amelia's current built-in features.  You can try maybe hiding it with adding custom ... Marie Amadis How to have different 2 different calendars showing different servicesClosed   Amelia   Updated October 27, 2020 at 12:23pm   4 Most recent comment from [deleted]:You are welcome, Marie!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Ryan Fidler wpDataTables product roadmapClosed   wpDataTables   Updated October 27, 2020 at 12:13pm   2 Most recent comment from Aleksandar Vuković:Hello RyanI'm sorry to disappoint you, but unfortunately we don't have a published roadmap for now.The next few months will be dedicated to fixing existing bugs and issues with the plugin, s ...