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Public Tickets

Jeff Desilva Wordpress Update caused issuesClosed   wpDataTables   Updated August 7, 2020 at 11:09am   5 Most recent comment from Aleksandar Vuković:You're welcome JeffIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Tom Adams Enquiry FormClosed   Amelia   Updated August 7, 2020 at 10:46am   2 Most recent comment from Aleksandar Vuković:Hello TomI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. Todd Pitcher Services not showing on MondaysClosed   Amelia   Updated August 7, 2020 at 9:56am   22 Most recent comment from Aleksandar Vuković:Hi again ToddSorry, I took a look at his shared calendar, and I can see the event is still there. Please take a look at the attached screenshot - it shows that there is one Monday (August 17th) that h ... Victoria Slodki FunctionalityClosed Pre-purchase questions for Amelia   Updated August 7, 2020 at 9:45am   2 Most recent comment from Miloš Jovanović:Hi Victoria,Thank you for your inquire.Unfortunately none of the requested features below are possible right now.If you want to use 2 languages you must have 2 sites, one for English and one for Fren ... Alan Open PricingClosed Pre-purchase questions for Amelia   Updated August 7, 2020 at 9:39am   2 Most recent comment from Miloš Jovanović:HI Alan,Thank you for your inquire.Sorry to disappoint you but unfortunately we do not have that option in our plugin built-in features at the moment.Best regards. Sunny Hide bookings of other employeesClosed Pre-purchase questions for Amelia   Updated August 7, 2020 at 9:24am   3 Most recent comment from Miloš Jovanović:HI Sunny,Thank you for your inquire.For this case you can use Front end panel for Employees, more info on this link.In this case your employees need to login to this panel, and then they can only see ... Maria Stripe and Paypal errorsClosed   Amelia   Updated August 7, 2020 at 9:07am   9 Most recent comment from Aleksandar Vuković:Hi again MariaI don't know how you're generating the keys, but they should work regardless. When they worked with our test keys, that confirmed the integration is running smoothly, and ther ... Kyle Hand Chart.js barchart not showing valuesClosed   wpDataTables   Updated August 7, 2020 at 9:02am   5 Most recent comment from Aleksandar Vuković:Good to know, KyleI'll forward the case to our Q/As so they can test it. Kyle Hand Page has no content - SQL issues?Closed   wpDataTables   Updated August 7, 2020 at 9:01am   9 Most recent comment from Aleksandar Vuković:Great news, KyleThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Erick Bonilla Booking wizard not loadingClosed   Amelia   Updated August 7, 2020 at 8:54am   9 Most recent comment from Aleksandar Vuković:Hi again ErickSince the color is different than you set it up in the Customization, it's probably caused by a conflict with the theme's buttons, so you would need to inspect the page, find A ... Samuel Time ZonesClosed Pre-purchase questions for Amelia   Updated August 7, 2020 at 8:48am   2 Most recent comment from [deleted]:Hi Samuel,Thank you for your interest in our plugin.We have a time zone option that allows admin to set one time zone on the back-end and set working hours in that time zone and then customer to autom ... Drew Porter Technical IssuesClosed   wpDataTables   Updated August 7, 2020 at 8:26am   4 Most recent comment from Aleksandar Vuković:Hello DrewWe saw you submitted a refund request, and the refund process has started. You will be refunded in 5 - 7 days, but if you decide to give the plugin one more shot, please purchase it again, a ... Leonard Zakoor Time not matching upClosed   Amelia   Updated August 7, 2020 at 8:04am   15 Most recent comment from Aleksandar Vuković:Hello LeonardLike I said - the fix should be included in the next update. Unfortunately, the update has been postponed until Monday or Tuesday due to some quick fixes we've implemented. Steve Charge once for block of 16 appointmentsClosed   Amelia   Updated August 7, 2020 at 7:24am   2 Most recent comment from Aleksandar Vuković:Hello SteveThank you for your purchase.If the price is the only thing wrong about this, you can configure how your customers will be charged when you edit that Service.“Customers will have to pay on ... Richard ServicesClosed   Amelia   Updated August 6, 2020 at 5:06pm   28 Most recent comment from [deleted]:You are welcome, Richard.If you have any other questions or concerns feel free to open a new ticket and we will gladly help.