As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Josh Plaut customixe booking formClosed   Amelia   Updated November 12, 2020 at 5:04pm   5 Most recent comment from [deleted]:Hello Josh,Thanks for your patience.I am afraid we do not store this information in the database, sorry. Steve Redhead Custom ColimnClosed   wpDataTables   Updated November 10, 2020 at 3:54pm   4 Most recent comment from Aleksandar Vuković:You're welcome SteveIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Armaghan Tables not rendering correctly on mobile deviceClosed   wpDataTables   Updated November 10, 2020 at 3:22pm   3 Most recent comment from Aleksandar Vuković:Great news, ArmaghanThanks for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Marek Kiczkowiak email reminders before an appointmentClosed   Amelia   Updated November 10, 2020 at 3:06pm   4 Most recent comment from [deleted]:Sorry to see that , Marek. At the moment, with Amelia's current features, only one reminder notification can be sent from Amelia, and that is the 'Appointment next day reminder' that ... Patrick Nielsen json data feed urlClosed Pre-purchase questions for wpDataTables   Updated November 10, 2020 at 3:02pm   2 Most recent comment from Aleksandar Vuković:Hello PatrickThank you for your interest in our plugin.When working with JSON format please note: Currently, wpDataTables accepts this, and only this, format of JSON (see example): a one-level array o ... Daniel Müller Dynamic variables in shortcodeClosed   wpDataTables   Updated November 10, 2020 at 2:59pm   2 Most recent comment from Aleksandar Vuković:Hello Daniel Well we dont have this built in function, but you can try next but you will need some experiance with writing SQL queries and using WP hooks. You can create table with query for example ... Erez center akign float dataClosed   wpDataTables   Updated November 10, 2020 at 2:03pm   4 Most recent comment from Aleksandar Vuković:You're welcome, ErezGlad I could be of service. Erez Feature Request - Table loadClosed   wpDataTables   Updated November 10, 2020 at 1:44pm   4 Most recent comment from Aleksandar Vuković:You're welcome, ErezWhen "Hide until loaded" on the Display tab is enabled, there should be a loader. Our developers said they will look into this and fix it for one of our future updates.Thanks ... Marco Salvatore Backend table admin accessClosed   wpDataTables   Updated November 10, 2020 at 1:43pm   3 Most recent comment from Aleksandar Vuković:Hello MarcoThank you for your purchase, and thanks for letting us know you were able to resolve the issue.If you have any further questions or issues, please feel free to open a new ticket, and we ... Steve Gauche Electronic Job Cards that customers can signClosed   Amelia   Updated November 10, 2020 at 1:12pm   2 Most recent comment from [deleted]:Hello Steve Gauche, Thank you for your purchase. There isn't such possibility in Amelia, as there isn't such relation for employees/admin, there isn't a way of paying employees and m ... Lovis Kauf Appointments showing up 1 hr earlyClosed   Amelia   Updated November 10, 2020 at 12:35pm   2 Most recent comment from [deleted]:Hi Lovis,Thank you for your messagePresumably, WP time zone settings will be handling Winter/Summer time change automatically.Can you please check whether you have the following option enabled in y ... Sharon pre purchaseClosed Pre-purchase questions for Amelia   Updated November 10, 2020 at 11:46am   7 Most recent comment from Miloš Jovanović:Hi Sharon,1)Unfortunately this is not possible, because our plugin requires to use our calendar in order to successfully complete the booking.2)Also, this is not possible since we do not have an opti ... ken sato wp administrator to see the appointment information on backendClosed   Amelia   Updated November 10, 2020 at 11:43am   4 Most recent comment from [deleted]:Glad to see that the issue is gone, thank you for letting us know. You are welcome.If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  sara whitehouse zoom passwordClosed   Amelia   Updated November 10, 2020 at 11:37am   2 Most recent comment from [deleted]:Hi Sara, There isn't a possibility of including Zoom passwords with Amelia's current integration with Zoom, unfortunately. Zoom integration in Amelia was implemented before they added the p ... Mendy Ouzillou Formatting text in cellsClosed   wpDataTables   Updated November 10, 2020 at 11:11am   2 Most recent comment from Aleksandar Vuković:Hello MendyThank you for your suggestion.These functions are already available in our new table type - Simple table, but that table type is quite limited in other ways:These tables are not saved in th ...