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Public Tickets

Austin Headley Issue with settings areaClosed   Amelia   Updated January 24, 2020 at 10:11am   5 Most recent comment from [deleted]:Hello garrick_Revels, If the previous didn't help for your issue, please open a new ticket and we will gladly help! Thank you! Vaibhav Gupta Site behind cloudflare always detect timezone as SingaporeClosed   Amelia   Updated January 24, 2020 at 9:19am   4 Most recent comment from [deleted]:Hello Vaibhav, I checked again and I see my country (Serbia) now as well: Please check if this is some caching issue, delete cache on your website/browser.  Javier B. EmpleadosClosed   Amelia   Updated January 24, 2020 at 9:15am   9 Most recent comment from [deleted]:Hello Javier, Glad to hear that! Thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help, THOMAS M KAMPLAIN clients not able to choose times after waitingClosed   Amelia   Updated January 24, 2020 at 10:34am   9 Most recent comment from Aleksandar Vuković:Hello TomThis issue is definitely coming from the theme, so you may want to reach out to BuddyBoss' team, and ask them to take a look and see if they have a permanent solution.Our developer added ... Michel ter Stege x-axis formattingClosed   wpDataTables   Updated January 23, 2020 at 6:43pm   19 Most recent comment from Michel ter Stege:Hi Tibor,Below is what I eventually ended up with. Hope this helps.jQuery(window).load(function(){    if( typeof wpDataChartsCallbacks == 'undefined' ){ wpDataChartsCallbacks = {}; }    ... Wilson Question about featuresClosed Pre-purchase questions for Amelia   Updated January 23, 2020 at 5:03pm   2 Most recent comment from Miloš Jovanović:Hi Wilson,Thank you for your inquire.We do have front end customer booking cabinet, where you offer your customers an easy way to track, reschedule and/or cancel their appointments and events. You c ... Bill Cusano Volunteer SchedulingClosed Pre-purchase questions for Amelia   Updated January 23, 2020 at 3:34pm   2 Most recent comment from [deleted]:Hi Bill Cusano,Thank you for your interest in our plugin.Our plugin has options for booking appointments and events. You can create multiple services and employees and configure their schedule based o ... Jrm57 can’t updateClosed   Amelia   Updated January 23, 2020 at 3:00pm   10 Most recent comment from [deleted]:Hello Jeremy, Sorry that you needed to wait for this. You can update Amelia in your WordPress. There was some issue in the database because both your licenses were saved there and the one that you h ... tom Cannot create eventsClosed   Amelia   Updated January 23, 2020 at 12:42pm   2 Most recent comment from Aleksandar Vuković:Hello Tom.Thank you for your purchase.Please take a look at the screenshot:When you create the event, please change the display date, so it fits the dates when the event will take place. If that doesn ... Tobias Doerr Multiple Google CalendarClosed   Amelia   Updated January 23, 2020 at 12:40pm   4 Most recent comment from [deleted]:Hello Tobias, You are welcome. I will forward this to the management and development team so it can be considered for implementing in the future. If you have any other questions or concerns feel f ... Eric can't connect to separate databaseClosed   wpDataTables   Updated January 23, 2020 at 12:31pm   2 Most recent comment from Aleksandar Vuković:Hello EricIt should be pretty simple - you enter the connection details, and that's it. I've connected to hundreds of separate databases in the past, and other than permission issues or driv ... Nathan Hiemstra PriceClosed Pre-purchase questions for Amelia   Updated January 23, 2020 at 12:30pm   2 Most recent comment from [deleted]:Hi Nathan Hiemstra,Thank you for your interest in our plugin.All features are supported in each license including the Basic one which costs $59. The only difference between the licenses at the moment� ... bk kalia Can Employee Approve or Reject Appointment ?Closed Pre-purchase questions for Amelia   Updated January 23, 2020 at 12:09pm   2 Most recent comment from Miloš Jovanović:Hi bkkalia,Thank you for your inquire.In order for employee to accept and reject the appointments from the back-end you must enable that option in the Amelia Settings-> Roles settings.As for the oth ... Grant pre orderClosed Pre-purchase questions for Amelia   Updated January 23, 2020 at 12:04pm   2 Most recent comment from [deleted]:Hi Grant,1) No, unless it is a group appointment, it is not possible to be overbooked. 2) We have Stripe and WooCommerce integration 3) Yes, you can check all the options we have: https://wpamelia. ... Susanna Townsend Calendar Not Blocking Days OutClosed   Amelia   Updated January 23, 2020 at 11:47am   6 Most recent comment from Aleksandar Vuković:Of course, SusannaSorry for the inconvenience.The issue has been forwarded to our development team, so they will look into fixing that for our future releases.