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Public Tickets

Miriam Michalak Disable Follow up notificationClosed   Amelia   Updated October 29, 2020 at 2:13pm   4 Most recent comment from [deleted]:You are welcome, Miriam. It happensIf you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Moritz von Kapff Problems Configuration after website migrationClosed   Amelia   Updated October 29, 2020 at 1:43pm   2 Most recent comment from Aleksandar Vuković:Hello MoritzI suppose when you migrated the website, the old database prefixes remained saved in Amelia's tables' Foreign Keys.We would need to log into your database and remove all foreign ... Mark Powell Send Email with Ne SubmissionClosed Pre-purchase questions for wpDataTables   Updated October 29, 2020 at 1:15pm   2 Most recent comment from Aleksandar Vuković:Hello MarkThank you for your interest in wpDataTables.It is supported by WP 5.5.1. We don't have any native integration with Memberpress, but I believe you won't have any issues with it.As ... Trung Event DescriptionClosed   Amelia   Updated October 29, 2020 at 12:50pm   2 Most recent comment from Aleksandar Vuković:Hello TrungThank you for your purchase.The Description field itself supports HTML tags, so you can add , , ..., etc. I'm not sure if it will allow you to add inline classes through it, but you ca ... Roman Sql errorClosed   wpDataTables   Updated October 29, 2020 at 12:22pm   2 Most recent comment from Aleksandar Vuković:Hello RomanThank you for your purchase.If your MySQL-query based wpDataTable doesn’t work correctly with server-side processing, probably this is happening because wpDataTables server has problems w ... Gerald traductionClosed   Amelia   Updated October 29, 2020 at 11:58am   4 Most recent comment from [deleted]:Hello Gerald, Could you please tell me have you disabled Labels in Amelia -> Settings, I mentioned in my previous response?  When labels are disabled, and French is chosen in WP general settings this ... NGUYEN TRONG DUNG Invalid JSON response. No longer existed table id.Closed   wpDataTables   Updated October 29, 2020 at 11:50am   6 Most recent comment from Aleksandar Vuković:Hi again Sol NguyenIt seems that the errors come up only when I'm not logged into WordPress.When I'm logged in, no matter how many times I refresh the page, the tables load normally, and the ... Stefan Hamburger Custom Event Confirmation EmailsClosed Pre-purchase questions for Amelia   Updated October 29, 2020 at 11:15am   2 Most recent comment from Miloš Jovanović:HI Stefan,Thank you for your inquire.Email notifications are global for all events and appointments.There is no option to have different emails based on the separate events at the moment. Martin Grether visitor booking for a museum (free tickets)Closed Pre-purchase questions for Amelia   Updated October 29, 2020 at 11:14am   2 Most recent comment from Miloš Jovanović:Hi Martin,Thank you for your inquire.1.We do have German translation, you just need to choose German language in the main WordPress settings.You can use WPML but it would only translate static string ... Christoph Bethge Step-by-step booking wizardClosed   Amelia   Updated October 29, 2020 at 10:57am   4 Most recent comment from Aleksandar Vuković:Hello again ChristophThe issue may be this:As you can see, there are two instances of "please select" - one is for "Please select service", and the other one is "please select", so it actually combine ... Simon Hume Payments with Stripe - No Customer DetailsClosed   Amelia   Updated October 29, 2020 at 10:47am   10 Most recent comment from [deleted]:Hello Kevin, We added a possibility of sending data to Stripe from Amelia in one of the latest updates of Amelia, but you need to enable this in your database. The data sent to Stripe is sent as desc ... Paul Variable hour / week scheduleClosed   Amelia   Updated October 29, 2020 at 10:45am   4 Most recent comment from [deleted]:You are welcome, Paul.I hope the special days will help for your use case.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Byron Wise When deleting a multisite subsite, site-specific Amelia tables aren't deleted...Closed   Amelia   Updated October 29, 2020 at 10:25am   2 Most recent comment from Aleksandar Vuković:Hello Richard Thank you for your purchase. To remove Amelia's database tables when you delete the plugin, you need to enable this slider in Amelia Settings/Activation: That should work. BlazingDragon Not happy with payment overview / checkout change (update 2.9.2)Closed   Amelia   Updated October 29, 2020 at 10:08am   9 Most recent comment from Miloš Jovanović:HI Patrick,Glad to hear thatAnd thank you for your feedback.Have a great day! Noelle Leahy Different time slots for different services/categoriesClosed   Amelia   Updated October 29, 2020 at 10:07am   2 Most recent comment from [deleted]:Hello Noelle Leahy, The available time slots can't be configured in services directly, but they are configured by setting up the employees' work hours not the global work hours in Amelia - ...