As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Frank Schmittlein Zoom Integration and WooCommerceClosed Pre-purchase questions for Amelia   Updated February 11, 2021 at 1:58pm   2 Most recent comment from [deleted]:Hello Frank,Thank you for the kind inquiry.Yes, we are integrated with both Zoom and WooCommerce.If a customer books a yoga class via Amelia, they will receive a Zoom link. In this process, they can ... Gabriel Brandão Amado de Freitas Wordpress/WoocommerceClosed Pre-purchase questions for Amelia   Updated February 11, 2021 at 1:54pm   2 Most recent comment from [deleted]:Hi Gabriel,If you want to connect trough Amelia, and you already have an active WooCommerce product, you can link them, and continue with business arrangements trough Amelia accordingly. Cedric Dansereau White label AmeliaClosed   Amelia   Updated February 11, 2021 at 1:33pm   2 Most recent comment from [deleted]:Hi Cedric, There are no white labels options in Amelia, unfortunately. You can change it on your side, but please note that this is customization of the plugin, and our support doesn't cover tha ... Arne De Belser Redirect URL and WPMLClosed   Amelia   Updated February 11, 2021 at 1:16pm   2 Most recent comment from [deleted]:Hi, Arne!Thank you for choosing Amelia.You can add different redirect URLs to different Services and Events (I assume you have separate services for your Dutch and English Customers). Please find this ... Mr Peter Gosling Backend display view errorClosed   Amelia   Updated February 11, 2021 at 12:31pm   2 Most recent comment from [deleted]:Hello, Mr. Peter Gosling!Thank you for choosing Amelia.Please provide us a temporary WP Admin login. We will take a look from the inside and investigate what could cause this issue. You can post the ... Diarmuid Kelly Google Calendar IntegrationClosed   Amelia   Updated February 11, 2021 at 12:26pm   4 Most recent comment from [deleted]:Diarmuid,Such good news! Thank you for the updates!Please feel free to contact us if you have any other questions.Best Regards. Nigel Bailey Table CSS FormattingClosed Pre-purchase questions for wpDataTables   Updated February 11, 2021 at 12:16pm   2 Most recent comment from [deleted]:Hi Nigel Thank you for reaching out to us. The green and red buttons indicate that this is not a part of our plugin but is being pulled from DataTables.net jquery on which the front-end of our plugi ... Matt Amelia Bookings FunctionalityClosed Pre-purchase questions for Amelia   Updated February 11, 2021 at 12:15pm   2 Most recent comment from [deleted]:Hi Matt,I will be glad to answer your questions:1) You can have both 1 hour slots, and half hour slots available at the same time. Since within 1 service you can only have one duration time set (1hr o ... Ahmad Abdullahi Ahmad Urgent: Calender is not availableClosed   Amelia   Updated February 11, 2021 at 10:58am   2 Most recent comment from [deleted]:Hello Ahmad, I see that one of the services (DJ) has availability properly , and the other one (Live Band) hasn't. If you are referring to the second service that has no availability - please ... Michael Highcharts: Pie with legendClosed   wpDataTables   Updated February 11, 2021 at 10:48am   9 Most recent comment from Aleksandar Vuković:You're welcome, MichaelIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Emanuele gravela Data range filterClosed   wpDataTables   Updated February 11, 2021 at 10:48am   2 Most recent comment from Aleksandar Vuković:Hello EmanueleI can see that you're using an SQL query to pull the data. Can you show me the whole query, please?Filtering doesn't work for complex queries that have JOIN's, UNION' ... MBGordon Customizing Data Query repliesClosed Pre-purchase questions for wpDataTables   Updated February 11, 2021 at 10:42am   2 Most recent comment from [deleted]:Hi MBGordonThank you for reaching out to us.I'm not sure if I completely understand your setup and what you're trying to achieve, but please take a look at our paid add-on Master-Detail. You ... Julien Schürer Autofill Form with QueryClosed   Amelia   Updated February 11, 2021 at 9:47am   2 Most recent comment from [deleted]:Hello Julien, Thank you for your purchase. Yes, you can try using this script for achieving that:   var getUrlParams = function (url) {    var params = {};    var parser = document.createEleme ... Michael Adding custom colors to color pickerClosed   wpDataTables   Updated February 11, 2021 at 9:43am   4 Most recent comment from [deleted]:Hi MichaelUnfortunately it is not possible to change the default color palette, the only way to set a custom color is by using the color codes.If there is anything else we can assist you with please d ... Daniel Lewis 3.4 or 3.4.1 breaks JSClosed   wpDataTables   Updated February 11, 2021 at 8:44am   2 Most recent comment from Aleksandar Vuković:Hello DanielI see you're referring to charts. We have a bug with wpDataChart callbacks, but it's easily resolvable.Please download the attached files, and replace the files that already exi ...