As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Rafael Napoli Custom FontsClosed Pre-purchase questions for wpDataTables   Updated February 12, 2021 at 10:19am   12 Most recent comment from Aleksandar Vuković:You're welcome, RafaelGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Aaron Bruski I have editors who have no access to the back-end for this pluginClosed   wpDataTables   Updated February 12, 2021 at 10:18am   8 Most recent comment from [deleted]:You are most welcome. I wish I could be more helpful.If there is anything else we can assist you with please do let us know.  Franz event handlingClosed Pre-purchase questions for Amelia   Updated February 12, 2021 at 10:13am   4 Most recent comment from Miloš Jovanović:Hi Franz,I can not guarantee that if feature will be available this year, since there are more requested features right now that we are trying to add.Also be sure to add both of your suggestions on t ... S11 email customizationClosed   Amelia   Updated February 12, 2021 at 9:53am   2 Most recent comment from Aleksandar Vuković:Hello S11Thank you for your purchase, and your kind words.Unfortunately, at the moment there's no way to edit notification templates through the plugin with HTML.Our developers are working on th ... Anwar Tahir Monthly RecurringClosed   Amelia   Updated February 12, 2021 at 9:50am   5 Most recent comment from Aleksandar Vuković:Hi again AnwarUnfortunately, no.Amelia doesn't have any registration forms, nor can it charge anything outside Services and Events. Andrew Ambrosius Coupon system and cancelationsClosed   Amelia   Updated February 12, 2021 at 9:33am   2 Most recent comment from Aleksandar Vuković:Hello AndrewThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We've included a new feature ... fallonphotography2 labels, google maps api and showing locationClosed   Amelia   Updated February 12, 2021 at 9:28am   4 Most recent comment from Aleksandar Vuković:Hi again PatrickYes, that's correct (regarding Zoom). You can add something like:"If you booked an appointment via Zoom, please use this link: %zoom_join_url%. If you booked an appointment in per ... Skyler Google Calendar integration failed. Unverified AppClosed   Amelia   Updated February 12, 2021 at 8:53am   8 Most recent comment from [deleted]:Hi, Skyler!Your money refund request was cancelled.However, you will have to purchase a new subscription after this one expires (so, in a year) since you submitted the request.If you have any other qu ... kipp gillian Update issues in theme references AmeliaClosed   Amelia   Updated February 11, 2021 at 5:24pm   6 Most recent comment from Fabio Tielen:I'm not using Envato on my end. But I can confirm with the latest version the problem seems to be fixed. I had the problem with version 2.9.x something trying to update to 3.x that was always ... Frans Bosman extra persons on eventClosed   Amelia   Updated February 11, 2021 at 4:16pm   4 Most recent comment from [deleted]:Hi, Frans!Thank you for the clarification.Unfortunately, something like this isn't possible at the moment. You can either allow or disable bringing additional people but setting up the number of ... Ahmad Abdullahi Ahmad Urgent HelpClosed   Amelia   Updated February 11, 2021 at 4:02pm   6 Most recent comment from [deleted]:Hi, Ahmad!I'm not sure I understood your last question 100%.It actually works vise versa: Customers can upload attachments and Employees can only see and download them. If you are looking for a ... Natalie Example and DocumentationClosed   Amelia   Updated February 11, 2021 at 3:31pm   2 Most recent comment from [deleted]:Hi Natalie, There isn't any possibility for that in Amelia with its current built-in features, unfortunately. Yes , there are those JS hooks and you can check if you can use one of those to ach ... Ana group_concat url linksClosed   wpDataTables   Updated February 11, 2021 at 3:08pm   4 Most recent comment from Aleksandar Vuković:You're welcome, AnaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Rocky Swartz Relational TablesClosed Pre-purchase questions for wpDataTables   Updated February 11, 2021 at 3:07pm   8 Most recent comment from Aleksandar Vuković:Hey RockyI don't know if you can do that.There are no issues with this, since you're opening the tickets using your purchase code. If you need to delete one of these profiles, please reach ... Marco Martelletti export tables with clickable linksClosed   wpDataTables   Updated February 11, 2021 at 2:15pm   2 Most recent comment from [deleted]:Hi MarcoThank you for reaching out to us.Unfortunately it is not possible to export hyperlinks that will remain clickable at this point. Please have a look at our documentation where you can see the l ...