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  Public Ticket #2679880
Problems with AWS
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Comments

  • Sergio Sedas started the conversation

    Hi. I am using a plugin named S3Vault which uses the latest version of the Guzzle PHP Library (which is part of the AWS SDK).

    It looks like you may be using a much older version of the Guzzle PHP library (which is part of the AWS SDK).

    I deactivate all plugins temporarily and just left S3MediaVault active, and started to activate the plugins one by one. WPAMelia was the one that is causing the issue. 

    I wanted to ask you which version of the  AWS SDK you have as part of your plugin and if you can update it.

    Thank you. 

  • [deleted] replied

    Hi Sergio, 

    I will check this out with our developers and get back to you when I get a feedback from them. 


  • [deleted] replied

    Hi Sergio, 

    Could you please tell us what is the exact issue that you have? What are the errors that you have? An update to a newer version wouldn't be possible probably, as our developers checked, because the newer version supports version PHP 7.2 and above and Amelia supports previous PHP versions as well.

  • Sergio Sedas replied

    Hi I did not see your post until now. I was expecting an email. So, what happens is the following. I use S3MediaVault to display a streaming video. It connects to AWS server and streams my course videos. 

    When I activate Amelia the entire video ceases to appear. I contacted the supplier of S3MediaVault and they suspect that it could be your version of AWS SDK. They asked me to tell you if you could provide me with the version of AWS SDK you are using and if you can update it. 
    Their plugin also works with older versions of PHP. 

    you can see a test page in sergiosedas.com/test


  • [deleted] replied

    Hi Sergio, 

    There isn't a possibility of updating this, unfortunately, like I mentioned in my previous reply - our developers said that this would cause other issues as the newer version supports only version PHP 7.2 and above and Amelia supports previous PHP versions as well (not the version of that other plugin but in general Amelia supports versions of PHP from 5.4 so updating the AWS SDK would cause issues as it supports  7.2 and above).

    I forwarded the question about what version of AWS SDK is currently used in Amelia, and whether if there is some solution to this, to our developers, and will get back to you when I get a feedback from them. Unfortunately  issues like conflicts with third party plugins or themes are always possible due to the nature of WP. Sometimes they can be solved easily with some small modification and sometimes they need bigger modifications or can't be solved at all.

  • [deleted] replied

    Hi Sergio, 

    One of our developers said that we don't use that library directly, but some library we have in Amelia needs that AWS-SDK. Could you please check your server error log and sent us the errors you get there when you have this issue? Our developers need to check out the actual error behind the issue to see if there is anything that could be done regarding that matter.