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Public Tickets

robin All my services Dissapeared!!Closed   Amelia   Updated July 14, 2020 at 5:52pm   10 Most recent comment from Aleksandar Vuković:Hey Robin, that's some good news!Thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ahmad Abdullahi Ahmad (Emmergency)Employee and AdminClosed   Amelia   Updated July 14, 2020 at 5:17pm   2 Most recent comment from [deleted]:Hello Ahmad Abdullahi Ahmad,Thank you for your purchase.No, unfortunately, employees can't create new customers in Amelia with its current built-in features. They can only book appointments with ... Joy Hancock Non-profit pricingClosed Pre-purchase questions for wpDataTables   Updated July 14, 2020 at 4:46pm   2 Most recent comment from Isidora Markovic:Hello Joy. Thank you for your interest in our plugin. We do have discounts for non-profit organizations. Please provide me as much detail as you can, and I'll forward it to our management. Tom Customer RegistrationClosed   Amelia   Updated July 14, 2020 at 3:17pm   3 Most recent comment from [deleted]:Hello Tom, Customers don't need to be WordPress users in order to access the Customer panel. If they are WP users they can access it with the same credentials. If they aren't created as WP ... Rory Finch Where can I get all the Mailmerge Fields please? Example %customer_full_name%Closed   Amelia   Updated July 14, 2020 at 2:09pm   4 Most recent comment from [deleted]:Hello Rory, Unfortunately, that isn't possible in Amelia with its current built-in features. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Alexander Any plans to add NPS metric?Closed   Amelia   Updated July 14, 2020 at 1:42pm   2 Most recent comment from [deleted]:Hello Alexander, Unfortunately, we don't have a plan to add those type of metrics to the dashboard. For me, it is the first such feature request to be honest I will add it to our feature reques ... Marc Goldblatt The booking plug in endlessly loadsClosed   Amelia   Updated July 14, 2020 at 1:20pm   2 Most recent comment from [deleted]:Hi Marc,I have answered to the other ticket so we will continue there.I will close this ticket.Best regards. Alexander Kramer Update AmeliaClosed   Amelia   Updated July 14, 2020 at 12:39pm   4 Most recent comment from [deleted]:You are welcome, Alexander. Glad to see that, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Jason Bearthes Setting appointments far in advanceClosed Pre-purchase questions for Amelia   Updated July 14, 2020 at 9:59am   2 Most recent comment from [deleted]:Hi Jason,Thanks so much for your interest.You can set up how long in advance the appointment can be booked, go to Settings -> General Settings -> and set number of days in Period available for bookin ... Matthew John Tymus Members tickets?Closed Pre-purchase questions for Amelia   Updated July 14, 2020 at 9:12am   2 Most recent comment from [deleted]:Hi Matthew John Tymus,Thank you for your interest in our plugin.1) Unfortunately we don't have option to create different ticket types at the moment. We certainly plan to work on this in the futu ... Reda Tap Payment Gateway IntegrationClosed Pre-purchase questions for Amelia   Updated July 14, 2020 at 8:53am   4 Most recent comment from [deleted]:Hi Reda,You are welcome.Have a nice day. Sophie Perrin Event showing on page, but not in dashboardClosed   Amelia   Updated July 14, 2020 at 8:38am   4 Most recent comment from [deleted]:Hello Anne-Loes, I see you opened a new ticket for the issue you have in Amelia, so we will help you out in that ticket. Thank you.  Chantal Edouard-Betsy Remove Google Meet info from calendar bookingClosed   Amelia   Updated July 14, 2020 at 8:33am   2 Most recent comment from [deleted]:Hello Chantal, Unfortunately, it isn't possible to remove the Google meet link from Amelia, as it is sent in the Google invite by default since they implemented that feature in Google. If you ... Philipp Hofstetter Error - Table in data source has no rows.Closed   wpDataTables   Updated July 13, 2020 at 7:27pm   9 Most recent comment from Aleksandar Vuković:You're welcome moe_si_eIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. SocialSquared Forgot Password Front-End LoginClosed   Amelia   Updated July 13, 2020 at 7:23pm   4 Most recent comment from Aleksandar Vuković:Hello MeindertThis issue is from May, and it has been fixed since then.Please update the plugin to the latest version, and it would work fine.Please download the full version from the email you rec ...