Public Tickets
Marlon Dyce
Booking unavailable when not logged inClosed
Amelia
Updated February 8, 2021 at 9:03am
2
Most recent comment from Aleksandar Vuković:Hello MarlonFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ...
Emmanuel Dodoo Cann
disappearance of booking formsClosed
Amelia
Updated February 8, 2021 at 8:55am
4
Most recent comment from [deleted]:You are welcome, Emmanuel. Glad to see that, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Craig Olney
plugin conflictClosed
Amelia
Updated February 8, 2021 at 8:54am
5
Most recent comment from [deleted]:You are welcome, Craig. I hope the suggestions will help out. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Martin Hordijk
Can't select employees within servicesClosed
Amelia
Updated February 8, 2021 at 8:52am
4
Most recent comment from [deleted]:You are welcome, Martin. Glad to see that the issue is gone, thank you for letting me know. It can happen if you book appointments or access the front-end panels while logged in to WP as an admin.If ...
Harald
subscriptionClosed
Amelia
Updated February 8, 2021 at 6:50am
4
Most recent comment from [deleted]:Hi, Harald!Sorry for the delayed response, we don't work on weekends.You're welcome!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly ...
Darius Cordell
upload images in booking formClosed
Pre-purchase questions for Amelia
Updated February 8, 2021 at 5:54am
2
Most recent comment from [deleted]:Hi, Darius!Sorry for the delayed response, we don't work on weekends.Could you please provide us with more details? Is the field displayed on a booking form? What was the format of the attached f ...
Vivien Feld
PackagesClosed
Amelia
Updated February 7, 2021 at 9:34pm
4
Most recent comment from Aleksandar Vuković:I'm glad to hear that, VivienIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Jason Long
Zoom URL placeholder!!!Closed
Amelia
Updated February 7, 2021 at 9:23pm
2
Most recent comment from Aleksandar Vuković:Hello JasonFirst, I'd like to ask you to keep it professional, and avoid using curse words. Any further responses including them will be ignored.Thank you for understanding.As for your ticket - ...
Ashley Gonzalez
Woocommerce Composite CompatibilityClosed
Pre-purchase questions for Amelia
Updated February 7, 2021 at 12:15pm
2
Most recent comment from [deleted]:Hello, Ashley!Thank you for your interest in Amelia.Yes, our plugin has integration with WooCommerce. You can find more details here.Regarding product availability: if you have 2 products and you want ...
Christian
Trophy Graphic EventsClosed
Amelia
Updated February 6, 2021 at 9:54pm
4
Most recent comment from Aleksandar Vuković:Thanks for understanding, ChristianOur developers said they'll work on this in the future. They will be working on a new Customize feature soon, so this should also be implemented in it.
Christian
Notification cancellationClosed
Amelia
Updated February 6, 2021 at 9:53pm
4
Most recent comment from Aleksandar Vuković:Thanks for your feedback, ChristianI forwarded it to our development team, so hopefully they will add this in one of our future updates.
Christian
Customer PanelClosed
Amelia
Updated February 6, 2021 at 9:45pm
4
Most recent comment from Aleksandar Vuković:You're welcome ChristianGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Johan Seutens
outlook sync multi-tenant apps new policyClosed
Amelia
Updated February 5, 2021 at 5:41pm
5
Most recent comment from [deleted]:Hi, Johan!I'm sorry for the delayed reply. It happens to everyone, no worries. And thank you for letting us know you resolved it!We would be glad to answer any other questions you may have.
Rohan
password to employee panelClosed
Pre-purchase questions for Amelia
Updated February 5, 2021 at 5:07pm
4
Most recent comment from [deleted]:Hi, Karen!You're right, that would be really helpful.If you have a couple of minutes, please submit a request on our website. I will forward this information to our developers as well, but it wil ...
Lawrence Marks
Question about employeeClosed
Amelia
Updated February 5, 2021 at 5:02pm
2
Most recent comment from [deleted]:Hello Lawrence, Thank you for your purchase. Yes, the available time slots for booking appointments is configured by the employees' work hours. Under the work hours tab you can create multiple ...