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Public Tickets

ReadingRoomFlorida Januszka Custom Address Feature in AppointmentsClosed   Amelia   Updated July 20, 2020 at 8:50am   2 Most recent comment from Aleksandar Vuković:Hello TonyI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.I will forward your suggestion to our development team, but I  ... Kyle Hand Filter multiple charts on one page with one widget filterClosed   wpDataTables   Updated July 20, 2020 at 8:29am   4 Most recent comment from Aleksandar Vuković:Hi again KyleYou're right - "Follow table filtering" will work for the visible rows, and if you filter the table, but the generated chart will be generated based on what is currently displayed i ... Johnvincent Landis Subscribers through AmeliaClosed   Amelia   Updated July 20, 2020 at 8:12am   2 Most recent comment from Aleksandar Vuković:Hello Johnvincent LandisThank you for your purchase.Unfortunately, Amelia doesn't yet have Subscription as a feature.You can create a service which would be named "Bulk Purchase" for example, an ... Ronald Bubany premium reverts to basic versionClosed   wpDataTables   Updated July 20, 2020 at 7:09am   5 Most recent comment from Aleksandar Vuković:Hi again RonWe have not changed anything in that regard, so it should work as it did before.The issue here may be linked to the Lite version installation. Since Lite doesn't support all features ... Ethan Brooks FilteringClosed   wpDataTables   Updated July 19, 2020 at 6:59pm   3 Most recent comment from Ethan Brooks:Thank you very much for the response, Milan. We are indeed using a MySQL query. I will ask my team to prepare a view tomorrow and see if that fixes the problem. Thanks again. Glenn Davidson Is it possible to add multiple locations for a single employee?Closed   Amelia   Updated July 19, 2020 at 6:22pm   3 Most recent comment from Glenn Davidson:Thank you. Not ideal, but at least a possible solution for now. I'll give that a try. Kyle Hand Chart Bar ColorsClosed   wpDataTables   Updated July 18, 2020 at 8:14pm   6 Most recent comment from Aleksandar Vuković:Thanks KyleI'm sure others will have use of it.If  Daniel Hall Which mail service is recommended for email notifications?Closed   Amelia   Updated July 18, 2020 at 12:40pm   5 Most recent comment from Aleksandar Vuković:Hi DanielYes, it is. PHP Mail has a higher chance of being treated as Spam than SMTP does.If you're to switch to SMTP, and if you encounter any issues, they could be caused by several reasons: 1 ... Vedant Saraf mssql connectionClosed   wpDataTables   Updated July 18, 2020 at 11:53am   4 Most recent comment from Aleksandar Vuković:Hello VedantThat's not included in the provided support for the plugin, and if you don't know how to install the drivers on your server, you should reach out to your hosting provider and ask ... Robert GST and INRClosed Pre-purchase questions for Amelia   Updated July 17, 2020 at 6:34pm   4 Most recent comment from [deleted]:Hi Robert, I am not familiar with VAT and TAX in different countries. For these matters you would need to consult our reseller Paddle, since thy are handling that part.https://paddle.com/support/welc ... Daniel Hall How to auto assign an employee if there is only one?Closed   Amelia   Updated July 17, 2020 at 6:08pm   4 Most recent comment from Aleksandar Vuković:You're welcome DanielIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. René WooCommerce IntegrationClosed Pre-purchase questions for Amelia   Updated July 17, 2020 at 5:40pm   3 Most recent comment from René:Hi Nevena,thanks for your swift reply! This answers my questions.Kind Regards Agnieszka Services and categories are invisibleClosed   Amelia   Updated July 17, 2020 at 3:46pm   2 Most recent comment from [deleted]:Hello Agnieszka, Thank you for your purchase.It can be that you did some testing, booked appointments while logged in to WordPress and that your WordPress user got the Amelia Customer role as well, so ... Daniel Hall Why are buffer time options limited to multiples of the time slot step interval?Closed   Amelia   Updated July 17, 2020 at 3:21pm   3 Most recent comment from [deleted]:Hello Daniel, and Hasan,The Default time slot step option in Amelia -> Settings -> General applies to all time slots in Amelia, so when creating services, work hours, buffer times, etc. If you need to ... Rupesh Zoom IntegrationClosed Pre-purchase questions for Amelia   Updated July 17, 2020 at 2:55pm   3 Most recent comment from [deleted]:Hi Rupesh,Thank you for your interest in our plugin.Like you see, in our plugin you can connect only with one Zoom account but if you use paid Zoom version then you can have multiple users on that acc ...