As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Mj Patterson Bug fixClosed   Amelia   Updated March 10, 2021 at 2:03pm   4 Most recent comment from [deleted]:Good day, Mj Patterson!We appreciate your honesty and your feedback.Unfortunately, Ticksy is a third-party ticketing platform, and it’s not maintained by us. This is something we are not able to cha ... DoctorZoidberg How to add consent at the end?Closed   Amelia   Updated March 10, 2021 at 1:39pm   4 Most recent comment from [deleted]:I hope that the feature will be considered and implemented in one of the future versions of Amelia. You are welcome.If you have any other questions or concerns feel free to open a new ticket and we wi ... Ben Site url changeClosed   Amelia   Updated March 10, 2021 at 1:36pm   7 Most recent comment from [deleted]:Great, Ben,thank you for letting me know!If you have any further questions please feel free to contact us. Mark NotificationsClosed   Amelia   Updated March 10, 2021 at 1:29pm   4 Most recent comment from [deleted]:Hello Ronnie, You need to add the %zoom_join_url% placeholder directly to the notification, it can't work in the description field and then in the notification, so you would need to add the tex ... DoctorZoidberg Employee panel is stuck on loadingClosed   Amelia   Updated March 10, 2021 at 1:28pm   4 Most recent comment from [deleted]:That's great! I'm glad the issue was resolved.If you have any other questions, please let us know.Best Regards.  Jörg google structured DataClosed   Amelia   Updated March 10, 2021 at 1:26pm   4 Most recent comment from [deleted]:Hi, Jorg!Thank you for the explanation.Unfortunately, it's not possible with Amelia's built-in features at the moment.We are always looking for ideas on how to make Amelia better. So if you ... Damjan text representationClosed Pre-purchase questions for wpDataTables   Updated March 10, 2021 at 1:26pm   2 Most recent comment from [deleted]:Hi DamjanThank you for reaching out to us.You can go to the display tab above the table - disable Horizontal Scroll (if enabled) and enable "Limit Table Width" and enable "Word Wrap"If there is anyt ... samantha wakefield customer has no email addressClosed   Amelia   Updated March 10, 2021 at 12:01pm   2 Most recent comment from Aleksandar Vuković:Hello samanthaAt the moment, the only way to add a customer would be to use a dummy email address. From back-end you can't add different customers with the same email, only customers can do that. ... Cristian Naftic Show chart with column averageClosed Pre-purchase questions for wpDataTables   Updated March 10, 2021 at 11:12am   6 Most recent comment from Aleksandar Vuković:Hi again CristianYou mean, when Specie is selected, to narrow down the Line to what exists in Specie? That is possible only if you purchase our Powerful Filters add-on, which includes cascade filteri ... felipe fernandez Defaul value on fieldsClosed   wpDataTables   Updated March 10, 2021 at 10:31am   2 Most recent comment from [deleted]:Hi FelipeThank you for reaching out to us. This an be achieved with placeholders. You can create a string type column and add %CURRENT_DATETIME% as a predefined value, then go to that column setting ... Michael Claypool what the numbers are inside the circles next to the appointmentsClosed   Amelia   Updated March 10, 2021 at 9:43am   2 Most recent comment from [deleted]:Hello Michael,  If you are referring to the circles marked in the screenshot , those are the initials of the employee (first letters of the name) or the employee's profile photo if you add one w ... Stefan Domeyer Checkout does not work, HELP PLEASE!Closed   Amelia   Updated March 10, 2021 at 9:43am   3 Most recent comment from [deleted]:Hi Stefan,thank you for reaching out to us.Nico, thank you as well, your input is much appreciated.I have reported this to be checked if there is any inconsistency in the program causing this, as we a ... Sebastian Gendry Challenge with shortcodesClosed   wpDataTables   Updated March 10, 2021 at 9:39am   4 Most recent comment from Aleksandar Vuković:You're welcome, SebastianSorry I couldn't be of more assistance here. Sebastian Gendry Server-side processingClosed   wpDataTables   Updated March 10, 2021 at 9:35am   4 Most recent comment from Aleksandar Vuković:Thanks, Sebastian Shannon Smith connecting to Google calendarClosed   Amelia   Updated March 10, 2021 at 9:35am   2 Most recent comment from Aleksandar Vuković:Hello ShannonThank you for your purchase.I just went through the tutorial from our documentation, and while there have been a few small changes, it's still the same. The only notable change is ...