Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

donny satria handono want try ameliaClosed Pre-purchase questions for wpDataTables   Updated June 22, 2020 at 8:07am   2 Most recent comment from Aleksandar Vuković:Hello donny satria handonoThank you for your interest in our plugin.Unfortunately, we don't have any free trial versions to offer, but we do have demo sites, where you can see the plugin from fr ... Pål Was going to buy lifetime developerClosed Pre-purchase questions for wpDataTables   Updated June 22, 2020 at 8:04am   2 Most recent comment from Aleksandar Vuković:Hello PålThank you for your interest in our plugin.Our reseller, Paddle, doesn't have a lifetime option, so they create a subscription that's going to be renewed in 99 years, just like in t ... Lauren !! URGENT !! - Plugin Crashed Website, 'Fake' Classes (Which Are Bookable) Appearing on Front End & Unable to Cancel OnlineClosed   Amelia   Updated June 22, 2020 at 7:51am   2 Most recent comment from Aleksandar Vuković:Hi again LaurenLike I mentioned in the previous ticket, I can't get to your website's log-in page:As for the issues, and your screenshot - I don't see any inconsistencies there. Your ... Isabel Lapaz filters opened by defaultClosed   Amelia   Updated June 22, 2020 at 7:35am   5 Most recent comment from Aleksandar Vuković:Hello IsabelI don't know what you're trying to achieve, so I cannot provide any examples. If you can tell me what you want to achieve, and provide me the URL to the booking page, I can pro ... Rune Eriksson WooCommerce orders overview and edit notesClosed   wpDataTables   Updated June 22, 2020 at 7:01am   3 Most recent comment from Aleksandar Vuković:Hello RuneThank you for your purchase, and sorry for the late response.You can use wpDataTables to pull the data from the database. We don't have native integration with WooCommerce, but with S ... mark AmeliaClosed Pre-purchase questions for Amelia   Updated June 19, 2020 at 4:05pm   4 Most recent comment from [deleted]:Hi Mark,No we do not have such integrations since we do not have room booking in our plugin. Amelia is for booking appointments and events. Yes, of course, you can upgrade later. Craig Tucker Recurring appointmentsClosed   Amelia   Updated June 19, 2020 at 3:00pm   2 Most recent comment from [deleted]:Hello Craig, You are welcome. Glad to see you like the new update. You can enable or disable the Recurring appointments option on a service basis, and that applies to both the front-end and back-e ... patrice cantin taxesClosed Pre-purchase questions for Amelia   Updated June 19, 2020 at 2:55pm   2 Most recent comment from [deleted]:Hi Patrice Cantin,Thank you for your interest in our plugin.At the moment we don't have tax feature in our plugin and the only option to include taxes is to use WooCommerce as a checkout and use ... javier Email notification to companyClosed   Amelia   Updated June 19, 2020 at 2:12pm   2 Most recent comment from Aleksandar Vuković:Hello javierThank you for your purchase.Please take a look at our documentation about notification settings, and you should be able to set everything up. Khoa Nguyen Minimum time required before booking (Per individual)Closed   Amelia   Updated June 19, 2020 at 1:47pm   2 Most recent comment from Aleksandar Vuković:Hi again Khoa NguyenYou can change this per service, in the Settings tab when you access your service.So, each service can have different duration and minimum time required before booking. Christoph error inserting new rowClosed   wpDataTables   Updated June 19, 2020 at 1:43pm   2 Most recent comment from Aleksandar Vuković:Hello ChristophThank you for your purchase, and sorry for the inconvenience.There's no way this table could've been deleted without human interaction. Can you recall if you maybe duplicated ... Maxime PREVOT Group booking back end / client and administrator associationClosed   Amelia   Updated June 19, 2020 at 12:48pm   4 Most recent comment from Aleksandar Vuković:Hi again MaximeYou can go to Amelia Settings/Roles Settings/Customers and disable this slider:That will not check the email address of the user when booking a new appointment, so they will be able to ... Danny Mayer Time Zones for EmployeesClosed   Amelia   Updated June 19, 2020 at 12:48pm   2 Most recent comment from [deleted]:Hello Danny, The timezone set in Amelia for all employees is the one you choose in your WordPress General Settings. So, all employees' work hours set are in one , same, timezone. And these time ... carla REFUNDClosed   Amelia   Updated June 19, 2020 at 12:12pm   6 Most recent comment from Aleksandar Vuković:Thank you carlaI will forward your contact to our development team. elraulito SupportClosed   Amelia   Updated June 19, 2020 at 12:08pm   6 Most recent comment from [deleted]:You are welcome. Glad to see that the problem is solved. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.