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Public Tickets

Tim Time mismatchClosed   Amelia   Updated March 9, 2021 at 4:48pm   3 Most recent comment from Aleksandar Vuković:Hi again TimThis is a ticket assigned to my colleague, but I'll respond to it because it seems to be the same issue I just responded to:https://tmsplugins.ticksy.com/ticket/2711786It's all ... Tim event id not foundClosed   Amelia   Updated March 9, 2021 at 4:47pm   5 Most recent comment from Aleksandar Vuković:Hi again TimI'm sorry to hear you had to waste your resources on this.Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- for ... Tim Why are my tickets ignored?Closed   Amelia   Updated March 9, 2021 at 4:45pm   2 Most recent comment from Aleksandar Vuković:Hello TimI'm so sorry for the delay, but we're having an increased number of tickets coming in. I'm currently in my 10th working hour today, and I still have around 100 tickets assigned ... Hariharan Amelia stopped workingClosed   Amelia   Updated March 9, 2021 at 4:41pm   3 Most recent comment from Aleksandar Vuković:Hello HariharanThank you for your purchase, and sorry for the late response.Also, thank you for letting us know the issue has been resolved.If you have any further questions or issues, please feel fre ... Lynsey McGee confirmation email time settingClosed   Amelia   Updated March 9, 2021 at 4:19pm   2 Most recent comment from Aleksandar Vuković:Hello LynseyThank you for your purchase, and sorry for the late response.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any tim ... Mike Default Payment Method: "On-site" is in german "Bar(Zahlung)" NOT "Rechnung"Closed   Amelia   Updated March 9, 2021 at 4:02pm   2 Most recent comment from Aleksandar Vuković:Hello MikeThank you for reaching out to us about this. We do not have translators in our company, so this is what one of our customers sent us.The strings in the plugin can be changed using POEDIT o ... Matt Ling Ling Filtering dataClosed   Gravity Forms integration for wpDataTables   Updated March 9, 2021 at 3:59pm   2 Most recent comment from Aleksandar Vuković:Hello MattI see this is a duplicate ticket, so it will be closed. As soon as I reach your other ticket, I will post a response there. Simon Paterson Multiple bookingsClosed Pre-purchase questions for Amelia   Updated March 9, 2021 at 3:58pm   6 Most recent comment from [deleted]:Hi, Elly!I apologize for the delayed response.And thank you for your inquiry.At the moment it's only possible to add an Extra to each Service, so if you create and "1 Extra hour", your customers ... Sara Beltran Beltran Sancho multiple bookingClosed   Amelia   Updated March 9, 2021 at 3:53pm   2 Most recent comment from Aleksandar Vuković:Hello SaraThis is possible only in the Pro and Developer licenses, as a part of the Packages feature.If you were to upgrade your Basic license to Pro, you would be able to create a package which will ... Rob Anderson SMS NotificationsClosed   Amelia   Updated March 9, 2021 at 3:39pm   3 Most recent comment from Aleksandar Vuković:That's about it, RobIn case you need more info about crons, please take a look below:cron is a Linux utility which schedules a command or script on your server to run automatically at a specifi ... Matt Sartori chart shortcode not workingClosed   wpDataTables   Updated March 11, 2021 at 8:05am   10 Most recent comment from [deleted]:Hi Matt Have you managed to resolve the issue? I spoke to our developers about this and they suggested updating to the new version and clearing your server and browse cache. Do let us know if there is ... Elisabeth pre upgrade questionClosed   Amelia   Updated March 9, 2021 at 3:08pm   2 Most recent comment from [deleted]:Hi Elisabeth,thank you for purchasing Amelia, and for considering an upgrade.When you are moving on live site from local or stage site we can suggest to use Plugin Duplicator. We use it and it' ... Sheshan Narada Amelia Frontend DashboardClosed   Amelia   Updated March 9, 2021 at 2:36pm   2 Most recent comment from [deleted]:Hi Sheshan Narada, If you are referring to the back-end Calendar on the Amelia -> Calendar page, there isn't a possibility of showing it on the front-end, unfortunately. You can suggest it as a ... Sara Beltran Beltran Sancho time after servicesClosed   Amelia   Updated March 9, 2021 at 2:19pm   4 Most recent comment from [deleted]:Hi Sara,You could add Breaks for an employee, however, it cannot be set between two employees. I'll forward this, but I'll kindly ask you to add it as a feature suggestion on this page. Fea ... Tod Eltzroth Employee email notice is wrong time!Closed   Amelia   Updated March 9, 2021 at 2:02pm   2 Most recent comment from [deleted]:Hello Tod, The timezone applied to Amelia is the one you choose in your WordPress General Settings, so please check there if you have set your City timezone, as if you haven't there can be a mi ...