Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

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Public Tickets

Miss Nookie SMS NotificationsClosed   Amelia   Updated June 23, 2020 at 11:01am   11 Most recent comment from Miss Nookie:Thank you. Andrew Clark Clark not populating meta field columns from Pods custom post typeClosed   wpDataTables   Updated June 23, 2020 at 10:49am   2 Most recent comment from Aleksandar Vuković:Hello AndrewThank you for your purchase.I suppose you're using our query constructor for this purpose?If that's true, please note that this tool is not an ultimate query generator. It simp ... Alan Jones Amelia Booking SlotsClosed Pre-purchase questions for Amelia   Updated June 23, 2020 at 10:10am   2 Most recent comment from Miloš Jovanović:Hi Alan,Thank you for your inquire.The logic with using buffer time after and before is changed (due to request from our users) which unfortunately have the bad effect in the 2.7 version.For the next ... Francesco Event statusClosed   Amelia   Updated June 23, 2020 at 10:03am   2 Most recent comment from Aleksandar Vuković:Hello FrancescoThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can only use Loco Translate ... techzone Can Employees set their scheduleClosed Pre-purchase questions for Amelia   Updated June 23, 2020 at 9:38am   4 Most recent comment from Miloš Jovanović:Hi techzone,Ok so employees are trainers.So you can assign your trainers Amelia Employee role“Amelia Employee” is the role you can give to some or all of your employees. Once you create a new Ame ... Astrid Storey Storey Repeat Customers Bad Email after updateClosed   Amelia   Updated June 23, 2020 at 9:07am   8 Most recent comment from [deleted]:Hello Astrid, If the Test emails work then the notifications settings are OK and the email notifications work properly in Amelia. Could you please make one test appointment and see if you get the e ... Luke Draper Settings/DefaultsClosed Pre-purchase questions for Amelia   Updated June 23, 2020 at 8:51am   2 Most recent comment from [deleted]:Hi Luke,Thank you for your interest in our plugin.In our plugin it is mandatory to create at least one employee and to connect it with services so the plugin would work properly but if you create just ... Alexander Does Ameila store customers as wordpress users?Closed Pre-purchase questions for Amelia   Updated June 23, 2020 at 8:32am   4 Most recent comment from Miloš Jovanović:Hi Alexander,At the moment we made a summer roadmap from features that are most requested as you can see herehttps://wpamelia.com/wp-content/uploads/2020/05/Summer-Roadmap-Amelia.pngAs for the CRM, p ... Cyrus Amelia Booking SystemClosed   Amelia   Updated June 23, 2020 at 8:28am   4 Most recent comment from [deleted]:Hello Cyrus, I see these questions are the same as in the ticket you opened earlier and I've just replied to that ticket, so please check it out. If you have any other questions or concerns ... Sanchayita AppointmentsClosed   Amelia   Updated June 23, 2020 at 8:07am   2 Most recent comment from Aleksandar Vuković:Hello SanchayitaAre you logged in? This can only happen if you're logged into your WordPress account.Your future customers won't be logged in, so if you open the booking form from a private ... spounch The line is not deleted.Closed Pre-purchase questions for wpDataTables   Updated June 23, 2020 at 7:42am   2 Most recent comment from Aleksandar Vuković:Hello spounchThis is probably an issue with the row ID column in the database. How was the table created? What does the Editing tab above the table say - what's the ID column for editing? Ashin Iqbal Amelia Employees add automaticallyClosed   Amelia   Updated June 22, 2020 at 4:49pm   6 Most recent comment from [deleted]:Hello Ashin Iqbal,The only way for creating Employees in Amelia is in the back-end of WordPress, Amelia -> Employees page. There isn't a possibility for them to book and be approved in the back- ... kevin User Wordpress VS User AmeliaClosed   Amelia   Updated June 22, 2020 at 3:15pm   5 Most recent comment from [deleted]:You are welcome, Kevin. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Sharzon Ahmed Calander time incorrectClosed   Amelia   Updated June 22, 2020 at 3:05pm   2 Most recent comment from Miloš Jovanović:Hi Sharzon,Thank you for your purchase.Sorry for late response, we are not working on weekends.This looks like to me that there is some issue with the set up of the working time and time slots.Please ... Piotr Kowalski wpdatatables_filter_formdata_before_save missing in the documentationClosed   wpDataTables   Updated June 22, 2020 at 2:45pm   2 Most recent comment from Isidora Markovic:Hi Piotr,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes there are more filters in hooks that is add ...