Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Tim Moran Setting up mailgun for notificationsClosed   Amelia   Updated June 22, 2020 at 2:44pm   2 Most recent comment from Miloš Jovanović:HI Tim,Thank you for your purchase.Sorry for late response and not reaching you sooner, we are not working on weekends.If you have any more questions feel free to open a new ticket, we will gladly he ... Mark Exell error when try to add a service categoryClosed   Amelia   Updated June 22, 2020 at 2:08pm   2 Most recent comment from Miloš Jovanović:HI Mark,Thank you for your purchase.Sorry for late response, we are not working on weekends.Can you please tell me did you follow these steps from our guide. https://wpamelia.com/quickstart/Also, pl ... Mickael buttonClosed   Amelia   Updated June 22, 2020 at 2:06pm   4 Most recent comment from Miloš Jovanović:Hi Mickael,Sorry for late response, we are not working on weekends.The closest booking form like you mentioned is when using [ameliacatalog] shortcode The customer will choose category, then service ... Vedant Saraf MSSQL database connectionClosed   wpDataTables   Updated June 22, 2020 at 1:53pm   2 Most recent comment from Isidora Markovic:Hi Vedant,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Can you try to insert your data in separate SQ ... David wpDatatatbles not workingClosed   wpDataTables   Updated June 22, 2020 at 1:36pm   4 Most recent comment from Isidora Markovic:Hi Alex,If you check answer from our previous post you will see that our customer have valid format of JSON file for wpdatatables but there was issue with JSON structure. That is not the bug. It was ... kevingbishop Recent UpdateClosed   Amelia   Updated June 22, 2020 at 1:28pm   2 Most recent comment from Miloš Jovanović:HI kevingbishop,Thank you for your purchaseYou can check our changelog on this linkhttps://wpamelia.com/changelog/Best regards. Remko Sieben Buffer time + duration of appointmentsClosed   Amelia   Updated June 22, 2020 at 1:27pm   2 Most recent comment from [deleted]:Hello Remko, This will be possible if you change the Default time slot step option in Amelia -> Settings -> General to some shorter interval, like for example 15 min as this option applies to all t ... Grim Long Errors on second siteClosed   Amelia   Updated June 22, 2020 at 1:25pm   5 Most recent comment from [deleted]:You are welcome, Grim. Apologies for replying late, we are not working on weekends. Thank you for the thoroughly explanation, I will forward it to our development team so they can check it out.  Markus Woocommerce PaymentClosed   Amelia   Updated June 22, 2020 at 12:56pm   4 Most recent comment from Miloš Jovanović:HI Markus,Glad to hear that Aleksandar was able to help.If you have any more questions feel free to open a new ticket, we will gladly help.Have a great day!Best regards. Ethan Maurice Pricing Based On Different LocationsClosed Pre-purchase questions for Amelia   Updated June 22, 2020 at 12:40pm   2 Most recent comment from [deleted]:Hi Ethan Maurice,Thank you for your interest in our plugin.Unfortunately something like this is not possible in our plugin at the moment. You would be able only to create different parts of the city a ... Design2 Question of adaptabilityClosed Pre-purchase questions for Amelia   Updated June 22, 2020 at 12:39pm   4 Most recent comment from [deleted]:Hi Stewart,yes, you just put price for the service as 0 and it will not show at all and the booking will be free.  Sharzon Ahmed Add to CartClosed   Amelia   Updated June 22, 2020 at 12:32pm   2 Most recent comment from [deleted]:Hello Sharzon Ahme,It isn't possible to book multiple services/appointments at once in Amelia with its current built-in features. It is possible to book Recurring Appointments from the latest ... Michal What if we have only lab and a few workers?Closed Pre-purchase questions for Amelia   Updated June 22, 2020 at 12:29pm   2 Most recent comment from [deleted]:Hi Michal,Thanks for your interest in our plugin.This is possible with a workaround, you would need to link all the employees to the same google calendar. This way if one employee is booked the others ... Julio Garcia wpDataTables securityClosed Pre-purchase questions for wpDataTables   Updated June 22, 2020 at 12:20pm   2 Most recent comment from Isidora Markovic:Hi Julio,Thank you for your interest in wpdatatables.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes you can use it like you nee ... kevin Link (URL) in FieldClosed   Amelia   Updated June 22, 2020 at 12:18pm   4 Most recent comment from [deleted]:You are welcome, Kevin. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.