Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Tristan Knapp Hide Activation Key?Closed   Amelia   Updated June 22, 2020 at 10:00am   2 Most recent comment from [deleted]:Hello Tristan, Apologies for replying late, we are not working on weekends.  Hiding activation setting is done in your database. When you access your database, please open the wp_options table and ... Mateusz Sromek Without employeeClosed Pre-purchase questions for wpDataTables   Updated June 22, 2020 at 9:53am   3 Most recent comment from Aleksandar Vuković:Hello KevinCan you please provide me the URL to the page where the booking form is, and I'll gladly provide the code? Chris Hully Google SMTPClosed   Amelia   Updated June 22, 2020 at 9:50am   4 Most recent comment from [deleted]:Hello Chris, Apologies for replying late, we are not working on weekends. Glad to see SMTP works now. You need to add placeholders for Zoom to the Message field for email notifications on the Amel ... Uimmigrate Inc datesClosed   Amelia   Updated June 22, 2020 at 9:45am   2 Most recent comment from [deleted]:Hello Mahmoud, Thank you for your purchase and apologies for replying late, we are not working on weekends. Please check the settings in your General settings, what is the time interval you set for ... Zyos Multiples Citas?Closed Pre-purchase questions for Amelia   Updated June 22, 2020 at 9:35am   2 Most recent comment from [deleted]:Hi Zyos, Thank you for your interest in our plugin.I am not sure that I understood you right but we have recurring appointments option where customer can select and booking multiple recurring appoint ... Colin Crawford Booking Rooms rather than peopleClosed Pre-purchase questions for Amelia   Updated June 22, 2020 at 9:20am   2 Most recent comment from [deleted]:Hi Colin Crawford,Thank you for your interest in our plugin.Our plugin is more made for booking appointments with employees but something like this can be achieved if you create rooms in the place whe ... Marina Maliniak Page speed issueClosed   Amelia   Updated June 22, 2020 at 9:18am   8 Most recent comment from [deleted]:Hello Marina,Apologies for replying late, we are not working on weekends. Unfortunately, there isn't anything that can be done in Amelia to optimize the speed of the page where it is loaded. Am ... Carlos Configuration options are not displayed in servicesClosed   Amelia   Updated June 22, 2020 at 9:00am   2 Most recent comment from Aleksandar Vuković:Hello CarlosThank you for your purchase, and sorry for the inconvenience.Did you maybe change "Minimum time required before booking" to 10, 12 or 15 minutes in Amelia Settings/General? If you did, ple ... Tayab Generating error on create serviceClosed   Amelia   Updated June 22, 2020 at 8:58am   25 Most recent comment from Tayab:Yes sure, thanks. Geometry Field Outline / Stroke MissingClosed   Amelia   Updated June 22, 2020 at 8:45am   4 Most recent comment from Aleksandar Vuković:Hi again GeometryI suppose that can be fixed with some custom CSS, but I can't say if this is going to work as expected: body.elementor-kit-61 input:not([type="button"]):not([type="submit"]), b ... Noelle Leahy Synching with Google CalendarClosed   Amelia   Updated June 22, 2020 at 8:29am   4 Most recent comment from Aleksandar Vuković:You're welcome, NoelleIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Chris Hully Google CalendarClosed   Amelia   Updated June 22, 2020 at 8:22am   4 Most recent comment from Aleksandar Vuković:Good news, ChrisThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ron excel € sign becomes €/Closed   wpDataTables   Updated June 22, 2020 at 8:07am   6 Most recent comment from Aleksandar Vuković:Great news, RonThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. donny satria handono want try ameliaClosed Pre-purchase questions for wpDataTables   Updated June 22, 2020 at 8:07am   2 Most recent comment from Aleksandar Vuković:Hello donny satria handonoThank you for your interest in our plugin.Unfortunately, we don't have any free trial versions to offer, but we do have demo sites, where you can see the plugin from fr ... Pål Was going to buy lifetime developerClosed Pre-purchase questions for wpDataTables   Updated June 22, 2020 at 8:04am   2 Most recent comment from Aleksandar Vuković:Hello PålThank you for your interest in our plugin.Our reseller, Paddle, doesn't have a lifetime option, so they create a subscription that's going to be renewed in 99 years, just like in t ...