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Public Tickets

Satyen Kumar Maladahiyar Queries on frontend management by customer and employeeClosed Pre-purchase questions for Amelia   Updated January 28, 2021 at 11:04am   2 Most recent comment from [deleted]:Hi, Satyen!Thank you for your interest in Amelia.1. Amelia does not have a feature to show a detailed Employee profile, but if you make a page/pages with Employees' profiles, you can just add a c ... luis questionClosed Pre-purchase questions for wpDataTables   Updated January 28, 2021 at 10:51am   2 Most recent comment from Aleksandar Vuković:Hello Luis.Sorry to hear you're having issues with the plugin, but we do not see any emails coming from [email protected] did you send your questions to?Also, the plugin is working ... Melvin Brea Customer time zone identificationClosed   Amelia   Updated January 28, 2021 at 10:29am   2 Most recent comment from [deleted]:Hello Melvin, I asked one of our developers regarding this matter - caching can maybe affect this, only if the settings has an old version  (so if the page is cached and with that the JS value th ... Daniel Bridge Beginner that needs basic helpClosed   Amelia   Updated January 28, 2021 at 10:25am   2 Most recent comment from [deleted]:Hello Daniel,Thank you for your purchase. You will find instructions for setting up anything in Amelia in our documentation  https://wpamelia.com/documentation/ and you can find the FAQ section h ... Rohan Feature requests are not on your listClosed Pre-purchase questions for Amelia   Updated January 28, 2021 at 9:32am   2 Most recent comment from Miloš Jovanović:Hi Karen,Thank you for your inquire.No problem, our sales team will add it since it needs to check them out. Remko Sieben Changing appearance settings results into 500 errorClosed   Amelia   Updated January 28, 2021 at 9:29am   6 Most recent comment from [deleted]:You are welcome, Remko.Glad to see that , thank you for letting us know. Actually it is a Reset button, but in your language it is translated to Cancel . If you have any other questions or concerns ... Jessica Seale Appointment Time CustomizationClosed Pre-purchase questions for Amelia   Updated January 28, 2021 at 9:27am   2 Most recent comment from Miloš Jovanović:Hi Jessica,Thank you for your inquire.Sorry to disappoint you but unfortunately our plugin only covers the bookings for 24h off the same day.It is not possible to book for 2, 3 or more days. Stephan Borlein dif times in Notification and calendarClosed   Amelia   Updated January 28, 2021 at 8:28am   2 Most recent comment from Aleksandar Vuković:Hello StephanAmelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. So, whe ... Raphael Front End Editing ends in DataTables warning: table id=table_1 - Invalid JSON responseClosed   wpDataTables   Updated January 28, 2021 at 8:06am   18 Most recent comment from Aleksandar Vuković:Hi again RaphaelCan you please turn off debugging, so we can try replicating the issue. We cannot see the errors you see, everything is working normally for us.Which browser are you using? Some of th ... TONTALE Link to cancel appointment for dustomerClosed   Amelia   Updated January 28, 2021 at 8:04am   6 Most recent comment from Aleksandar Vuković:Hello againWe've had an issue with Cancellation URL in Amelia 3.0.1, so can you please update the plugin to v3.0.2, and the issue should be resolved?As for your other question. Services are offer ... Maxime Laloubere Quantity of servicesClosed Pre-purchase questions for Amelia   Updated January 27, 2021 at 4:47pm   2 Most recent comment from [deleted]:Hi, Maxime!Thank you for your interest in Amelia.Looking at your use case, unfortunately, I have to say that our plugin does not have the option within built-in features to achieve this and it can not ... Lukas Huggenberg booking panel not shown on iPhone 8Closed   Amelia   Updated January 27, 2021 at 4:46pm   3 Most recent comment from [deleted]:Hi Lukas, Glad to see you managed to find a solution to the issue you had, thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladl ... Amanda Pereira Employees not receiving email notificationsClosed   Amelia   Updated January 27, 2021 at 4:41pm   3 Most recent comment from [deleted]:Hello Amanda,  Could you please tell me what Mail service have you chosen in Amelia -> Notification settings? Have you followed our instructions for setting this up? We don't recommend using ... harold castillo cliente que agenda citaClosed   Amelia   Updated January 27, 2021 at 4:36pm   2 Most recent comment from [deleted]:Hello harold castillo, Thank you for your purchase. Could you please write your tickets in English, as we are afraid something will get lost in translation and we won't be able to help out proper ... Bouskila Big poblemClosed   Amelia   Updated January 27, 2021 at 4:15pm   20 Most recent comment from Miloš Jovanović:HI Bouskila,We have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.Our agents ...