Public Tickets
Pankaj
Hide payment gateway keys from backendClosed
Amelia
Updated July 6, 2020 at 7:58pm
2
Most recent comment from Aleksandar Vuković:Hello PankajSomething like that can only be done with some custom CSS.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the insi ...
Keramik Kitchen
Request: Take over global working hours for all existing employeesClosed
Amelia
Updated July 6, 2020 at 7:55pm
6
Most recent comment from Aleksandar Vuković:Hi again KeramikPlease provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and re ...
Sanchayita
ZoomClosed
Amelia
Updated July 6, 2020 at 5:10pm
2
Most recent comment from [deleted]:Hello Sanchayita, You would need to check this out with Zoom, not us. There are more accounts in Zoom and depending on them you can have number of users there, or some other privileges, access, etc. ...
Cordula
Frontend errorClosed
Amelia
Updated July 6, 2020 at 5:00pm
6
Most recent comment from [deleted]:You are welcome, Cordula. Glad to see that!If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Khoa Nguyen
Remove capacity & free from events listClosed
Amelia
Updated July 6, 2020 at 4:37pm
2
Most recent comment from [deleted]:Hello Khoa Nguyen, Yes, those two can only be hidden on the front-end with adding custom CSS. Glad you managed to find a solution, thank you for letting us know. If you have any other questions o ...
Claudia mandekic
booking time slots not correctClosed
Amelia
Updated July 6, 2020 at 4:31pm
7
Most recent comment from [deleted]:You are welcome, Andrew. Glad to see that the issue is gone!If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Allison Kessler
Need An Updated PluginClosed
Amelia
Updated July 6, 2020 at 3:03pm
3
Most recent comment from [deleted]:Hello Allison, You get access to our store when you buy Amelia , so you can always download the latest version of the plugin there. Glad to see you found out the solution for your concern, thank you ...
Allison Kessler
Email NotificationsClosed
Amelia
Updated July 6, 2020 at 3:01pm
3
Most recent comment from [deleted]:Hello Allison,If I understood you correctly the %appointment_date_time% placeholder doesn't work properly - doesn't show information for the appointment? Is that correct? If it is, please p ...
Ummang
Recurring AppointmentsClosed
Amelia
Updated July 6, 2020 at 2:47pm
6
Most recent comment from [deleted]:You are welcome!Great, glad to see that the issue is gone! Thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Will Bridges
Customer Rolw SettingsClosed
Amelia
Updated July 6, 2020 at 2:28pm
4
Most recent comment from Aleksandar Vuković:Hello WillThe latest version is 2.8.You need to download premium version form email that you get when you make this purchase(some hostings treat it like a Spam so please check your Spam folder as well ...
Terenzio
wpdata tables don't workClosed
wpDataTables
Updated July 6, 2020 at 1:37pm
2
Most recent comment from Aleksandar Vuković:Hello TerenzioThe same answer applies here, since this is a duplicate ticket:If I understood you correctly, you can't switch between tabs in settings, or something like that?
Issues like this usu ...
Andrew Kim
Pie ChartClosed
Pre-purchase questions for wpDataTables
Updated July 6, 2020 at 1:33pm
15
Most recent comment from Aleksandar Vuković:Sorry about that, AndrewNo one can access them, though, without credentials, so no harm done I suppose.If you need any further assistance, please feel free to reach out to us.
Tania & John
UpdateClosed
Amelia
Updated July 6, 2020 at 1:32pm
4
Most recent comment from Aleksandar Vuković:Hi again Tania & JohnWe're having some issues with the auto-update, and I hope our developers will be able to resolve it soon enough.Please download the full version from the email you receive ...
Moeed Ahmad
Non logged in users can't see eventsClosed
Amelia
Updated July 6, 2020 at 1:15pm
2
Most recent comment from [deleted]:Hello Moeed Ahmad , Thank you for your purchase. I visited the link you provided here and I can see the events properly. This issue can't be caused from within Amelia, it can be connected ...
Maleek Howard
Updating Plugin & Adding Customer AddressesClosed
Amelia
Updated July 6, 2020 at 1:04pm
2
Most recent comment from [deleted]:Hello Maleek Howard, Thank you for your purchase and apologies for replying late, we are not working on weekends. You can ask for customers' addresses by adding Custom fields to the booking for ...