As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Willem van Zanten Let a customer create an accountClosed   Amelia   Updated April 21, 2021 at 9:58pm   2 Most recent comment from [deleted]:Hi, Willem!Thank you for choosing Amelia.I'm afraid, at the moment a Customer's account can be created only after the first booking. The logic behind that is quite simple: before the first a ... Rolando Rodriguez Adding location to the notification .ics fileClosed   Amelia   Updated April 21, 2021 at 9:14pm   5 Most recent comment from [deleted]:Rolando,Thank you for understanding. And for your kind words as wellPlease feel free to contact us if you have any other questions. Best Regards.  Jeffrey Kimel Outlook integrationClosed   Amelia   Updated April 21, 2021 at 8:33pm   7 Most recent comment from Aleksandar Vuković:Hello Jeffrey Sorry for the late response. Can you please include me in the invitation for Azure portal ([email protected]), and also provide a bit more detail about the issue?From ... Emmanuel Dodoo Cann Last Name of EmployeeClosed   Amelia   Updated April 21, 2021 at 6:12pm   8 Most recent comment from [deleted]:Hi, Emmanuel!As far as I can see, the other ticket was assigned to my colleague Aleksandar and he's already working on it.Please feel free to contact us if you have any other questions.Best Regar ... Hussnain So many console errorsClosed   Amelia   Updated April 21, 2021 at 5:18pm   10 Most recent comment from [deleted]:Hussnain,at the moment only one console error appears on that page - Cannot read property 'replaceChild' of null. This Error doesn't affect Amelia's functionality.We can't get ... Kevin Course costs shared by course participantsClosed Pre-purchase questions for Amelia   Updated April 21, 2021 at 2:36pm   2 Most recent comment from [deleted]:Hi again, Kevin!I already replied to the other ticket you have, so I believe there's no need to duplicate the same information.Please feel free to contact us if you have any other questions.Best ... Michele Popup/Lightbox with Beaver BuilderClosed   Amelia   Updated April 21, 2021 at 12:44pm   5 Most recent comment from [deleted]:Michele,It's a good idea, thank you. I will forward it to our dev team as well.Please feel free to contact us if you have any other questions. And sorry that we couldn't fix it this time.Bes ... jtillz Paid Support Waiting 3 DaysClosed   wpDataTables   Updated April 21, 2021 at 12:00pm   2 Most recent comment from Aleksandar Vuković:Hello again.Since this topic was already covered in a private ticket, I'll just post my response here:I'm sorry for the delay, but we receive an increased amount of tickets, so our response ... jtillz Column PositionClosed   wpDataTables   Updated April 21, 2021 at 11:56am   2 Most recent comment from [deleted]:Hi jtillzOnce again we apologize for the late response we have been experiencing an unusually large amount of tickets, and we are doing our best to help everyone as soon as possible. Since this is a ... Court Price Front End EditingClosed Pre-purchase questions for wpDataTables   Updated April 21, 2021 at 11:54am   6 Most recent comment from Aleksandar Vuković:Hi again CourtYou can set the "Editor roles" in the Editing tab above the table, and choose which user roles will be able to edit the table. Then, you can choose which buttons will be included:So, if ... Darryl Owens SchedulingClosed   Amelia   Updated April 21, 2021 at 11:41am   4 Most recent comment from Aleksandar Vuković:Hello again DarrylAll plugin features and limitations are listed on our documentation. There are demo environments where you can test it in front-end and back-end before purchase, and we also have a ... Chris Johnson Unable to save field inputClosed   wpDataTables   Updated April 21, 2021 at 11:24am   4 Most recent comment from [deleted]:Hi ChrisThank you for your patience.The title is causing this issue. Length is a reserved word in the handsontable library we use.Please create a new column and call it Leangth1, then in the column s ... José Bourbon Urgente - Cart doesn't updateClosed   Amelia   Updated April 21, 2021 at 11:00am   4 Most recent comment from [deleted]:Hi, Jose!I'm glad to hear thatPlease feel free to contact us if you have any other questions.Best Regards.  Philip Working hoursClosed   Amelia   Updated April 21, 2021 at 10:57am   4 Most recent comment from [deleted]:Philip,That's great, I'm glad I could help.It can be done through a link, in this case, you should add the %appointment_cancel_url% placeholder to the Appointment Approved/Pending notificat ... Henning Gade Change of price on servicesClosed   Amelia   Updated April 21, 2021 at 10:51am   2 Most recent comment from Aleksandar Vuković:Hello HenningI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Since the price can be changed only per service, or per empl ...