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  Public Ticket #2754226
Unable to save field input
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Comments

  • Chris Johnson started the conversation

    I have created a new data table manually and created 12 columns with the correct data types.

    I am now trying to edit it in excel view and the first 4 columns edit fine, however the 5th (length) lets me type but then nothing saves. It doesn't matter what I type in there, it doesn't ,et me save and a graphical bug appears where the edit box remains until you refresh the page.

    6895280406.png

    Any help appreciated. Thanks

  • [deleted] replied

    Hi Chris

    Thank you for reaching out to us.

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, and the table ID, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

  •   Chris Johnson replied privately
  • [deleted] replied

    Hi Chris

    Thank you for your patience.

    The title is causing this issue. Length is a reserved word in the handsontable library we use.

    Please create a new column and call it Leangth1, then in the column settings in the displayed header you can change this to Length and it should work properly.