As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ataullah Will you provide purchase code if I buy lifetime license?Closed Pre-purchase questions for Amelia   Updated June 9, 2021 at 9:18pm   2 Most recent comment from [deleted]:Hi, Ataullah!Thank you for your inquiry.Yes, sure. Actually, after the purchase, you will receive credentials to your account on the TMS Store, where you can always access the Purchase code and downl ... Laurence Hide end timeClosed   Amelia   Updated June 9, 2021 at 8:43pm   16 Most recent comment from [deleted]:John,Thank you for your feedback.I'm glad we could helpPlease feel free to contact us if you have any other questions.Best Regards.  Henrich Hegedus Logged in wp userClosed   Amelia   Updated June 9, 2021 at 7:14pm   5 Most recent comment from ahez:Thank You yes its good to have the feature user requested but very basic function which every business and customer need are no present.anyway thnx, Daniel Lindley Form to TableClosed   wpDataTables   Updated June 9, 2021 at 1:47pm   4 Most recent comment from [deleted]:Hi DanielThank you for clarifying. Regarding the editing modal I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. Somethin ... THIERRY Mail ServiceClosed   Amelia   Updated June 9, 2021 at 1:43pm   4 Most recent comment from [deleted]:Thierry,I'm glad you could fix it, thank you for letting me know.Could you please clarify what you mean by "individual messages"?Yes, you can set all the notifications on the Amelia -> Notificati ... Sarah Thomas Float filtering by number rangeClosed   wpDataTables   Updated June 9, 2021 at 1:11pm   2 Most recent comment from Aleksandar Vuković:Hello Sarah Thank you for your purchase. I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. The number range requires a ran ... Saad Patel Multi-day event times are not workingClosed   Amelia   Updated June 9, 2021 at 11:55am   2 Most recent comment from [deleted]:Hi Saad,thank you for reaching out to usYes, unfortunately the system will not allow the "earlier" hours to be set after "later" hours.Instead, you can set up an event like this: Shannon Unknown Organizer on Google Calendar Invite ICSClosed   Amelia   Updated June 9, 2021 at 11:23am   4 Most recent comment from [deleted]:Hi Joe,thank you for contacting; please open up another ticket, and I will gladly look into it.Thank you Gregory Moore How do you remove an image from Service DetailsClosed   Amelia   Updated June 9, 2021 at 10:17am   2 Most recent comment from [deleted]:Hi, Gregory!Thank you for choosing Amelia.I'm afraid there's no option to delete Sevice pictures in Amelia. We definitely missed this option, sorry for this inconvenience. You can suggest ... shahirwan CompatibilityClosed Pre-purchase questions for Amelia   Updated June 9, 2021 at 10:09am   2 Most recent comment from [deleted]:Hi Shahirwan,thank you for contacting us and for taking interest in AmeliaAmelia is compatible with most themes on WordPress; as there is so many of them, we don't have a concise list unfortunate ... Miriam Michalak Translate tagsClosed   Amelia   Updated June 9, 2021 at 10:07am   2 Most recent comment from [deleted]:Hi, Miriam!Thank you for choosing Amelia.I'm afraid, at the moment it's not possible to translate tags, only to create multiple sets of tags for each country (which can be pretty messy if y ... Ryan Mayne WooCommerce payment IntegrationClosed Pre-purchase questions for Amelia   Updated June 9, 2021 at 9:56am   2 Most recent comment from [deleted]:Hi, Ryan!Thank you for your inquiry.We have integration with WooCommerce, and all the payment getaways available in Woo, available in Amelia through this integration as well. Please note that Woo int ... Maey Pronk Amelia Notification errorClosed   Amelia   Updated June 9, 2021 at 9:40am   10 Most recent comment from [deleted]:Hi Matyas,thank you for checking!That is very strange, as we have Macs and we don't have this issue. Is there any chance that you can check with your host as well?I'd love to give more advi ... ANTWON BRINSON service calendar -front-endClosed   Amelia   Updated June 9, 2021 at 9:00am   2 Most recent comment from [deleted]:Hi, Antwon!Thank you for choosing Amelia.Could you please make sure that these Services were assigned to Employees and to the Employee's working hours in the Employee's profile:Also, please ... Jonathan Add an employee to multiple “Locations”Closed   Amelia   Updated June 9, 2021 at 8:28am   4 Most recent comment from [deleted]:Hi Jonathan,thank you for the kind replyI would gladly provide an alternative if there was one; as advised, unfortunately, one employee cannot be present at the same time on multiple Locations, so thi ...