As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Diana van der Pol Feature requestClosed   Amelia   Updated June 9, 2021 at 7:36am   6 Most recent comment from [deleted]:Hi Diana, again, I apologize if someone already asked it, thank you so much for leaving such wonderful feedback - I'm glad you're happy with Amelia, and we will do our best to make it even b ... Yves Home trainingClosed   Amelia   Updated June 9, 2021 at 7:27am   2 Most recent comment from Aleksandar Vuković:Hello YvesThis is possible if you're using custom fields in your booking forms.You would add a mandatory custom field, where users would be able to enter their address. At the moment, custom fiel ... Josephine Locations + EmployeesClosed   Amelia   Updated June 8, 2021 at 9:03pm   4 Most recent comment from [deleted]:Josephine,That's why I asked: I have a workaround that suits the scenario when Employees are being assigned randomly.In this case,  you can create multiple Employees inside Amelia (Employees in ... Saul Fernandez Recommended booking system with CartFlow (Amelia does not work as expected)Closed   Amelia   Updated June 8, 2021 at 3:07pm   2 Most recent comment from [deleted]:Hi Saul,thank you for reaching out to usUnfortunately as we currently don't have a direct integration with the CartFlow, you can check out and try this script: src/Infrastructure/WP/Integrations/ ... Yves Wordpress user integrationClosed   Amelia   Updated June 8, 2021 at 2:21pm   2 Most recent comment from [deleted]:Hi Yves,thank you for reaching out to usUnfortunately, at the moment WordPress users are not connected with Amelia customer panel in such way; they are separate logins.I'll kindly ask you to add ... Klaus Patzak Loader Image when no services availableClosed   Amelia   Updated June 8, 2021 at 1:49pm   4 Most recent comment from Aleksandar Vuković:You're welcome, KlausI hope it will be included soon! David Fox- Front end descriptionsClosed   Amelia   Updated June 8, 2021 at 1:48pm   4 Most recent comment from Aleksandar Vuković:You're welcome, DavidIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. LAFESTA Some users cannot see the appointmentsClosed   Amelia   Updated June 8, 2021 at 1:42pm   5 Most recent comment from [deleted]:Hi there,thank you for letting me know!This means that there may have been a dual email conflict within the employees; please let me know if the issue occurs again DoQtor Capture of DataClosed   Amelia   Updated June 8, 2021 at 1:38pm   2 Most recent comment from [deleted]:Hi there,thank you for contactingYou can add this information in Amelia > Settings > Payments > Stripe > Metadata & Description. By adding the appropriate placeholders, you will send that info to ... Sherry having a central email for employeesClosed   Amelia   Updated June 8, 2021 at 1:03pm   2 Most recent comment from [deleted]:Hi Sherry,thank you for contacting us If your employees work on multiple locations, one employee cannot have the same schedule for all locations (if you are creating Amelia Locations).For the service ... Julian Sticky Header and ColumsClosed Pre-purchase questions for wpDataTables   Updated June 8, 2021 at 12:50pm   2 Most recent comment from [deleted]:Hi JulianThank you for reaching out to us.Creating a sticky header and columns is not possible with plugin built in features, but one of our customers made this possible. We did not get a chance to ... Dustin Dart Invert Columns and RowClosed   wpDataTables   Updated June 8, 2021 at 12:40pm   2 Most recent comment from Aleksandar Vuković:Hello DustinThank you for your purchase.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. You would need to create a Pivo ... James Taylor Minimum booking durationClosed Pre-purchase questions for Amelia   Updated June 8, 2021 at 12:13pm   4 Most recent comment from [deleted]:Hi James,thank you for the kind reply!There are a lot of small adjustments that you can make in Amelia, and some workarounds, to set it up to adapt to your business model.Please let us know if you ha ... Pp arts Live mcd silver price detaClosed Pre-purchase questions for wpDataTables   Updated June 8, 2021 at 11:29am   2 Most recent comment from Aleksandar Vuković:Hello Pp artsThank you for your interest in our plugin.wpDataTables can display dynamic MySQL query-based tables, but the changes would be seen when the page is refreshed, or if you add an auto-refres ... Melvin Brea Error messageClosed   Amelia   Updated June 8, 2021 at 11:27am   2 Most recent comment from Aleksandar Vuković:Hey MelvinThank you very much for reporting this. I forwarded it to our management, and we'll see to it that it's changed in the future.