Public Tickets
JEAN-CHARLES BROSSE
excel microsoft365Closed
Pre-purchase questions for wpDataTables
Updated May 26, 2021 at 5:02pm
4
Most recent comment from [deleted]:Unfortunately this is not possible. The only two possible options are the ones I mentioned in the previous email.If you would like to see this implemented in one of our future releases please take the ...
Clement goirand
Downloaded files deletedClosed
Gravity Forms integration for wpDataTables
Updated May 26, 2021 at 4:21pm
22
Most recent comment from [deleted]:Hi Clement
We apologize for the inconvenience, do let us know if there is anything we can do to help.
We are aware of the issue with attachments, but at the moment there's nothing we can do abo ...
Liv
Cancel and refund customer purchaseClosed
Amelia
Updated May 26, 2021 at 3:52pm
6
Most recent comment from Aleksandar Vuković:It shouldn't take 3 months. I see that happening only if there's some major flaw in the development process that totally messes up the plugin, but that's not likely to happen.
Chomphoo Dev
I can't download plug-inClosed
Amelia
Updated May 26, 2021 at 3:48pm
2
Most recent comment from [deleted]:Hi Chomphoo,thank you for reaching out to usI am very sorry to hear that; I am sending you the new version in the attachment of this reply.Please follow the instructions below:
1.) Download zip
2.) ...
Heather Wicksted
formatting pdf exportClosed
Pre-purchase questions for wpDataTables
Updated May 26, 2021 at 3:38pm
2
Most recent comment from [deleted]:Hi HeatherThank you for reaching out to us.
Unfortunately, the PDF generated is not customizable. We're using a 3rd party HTML5 library which is quite limited, and at the moment you can only chan ...
David
Search date range and ACFClosed
Pre-purchase questions for Amelia
Updated May 27, 2021 at 8:53am
3
Most recent comment from [deleted]:Hi David,thank you for your patienceI apologize, unfortunately implementing this kind of search function could not be done with a quick script as it would require some in depth changes of the search v ...
Claire McLeish
Cutoff time on booking appointmentsClosed
Amelia
Updated May 26, 2021 at 2:12pm
2
Most recent comment from [deleted]:Hi, Claire!
Thank you for choosing Amelia.
You can set it through the "Minimum time required before booking" in Edit Service -> Settings -> General Settings.
Please let us know if you have any other q ...
Ute
EMPLOYEE PANEL WITH PRESELECTED PROFILEClosed
Amelia
Updated May 26, 2021 at 2:02pm
4
Most recent comment from Aleksandar Vuković:You're welcome, UteWe had a few conversations about enhancing the user experience, so this is one of the things we will be changing in the future. There are a lot of plans for Amelia for the next ...
Ralf Schreiber
Google Calendar ??Closed
Amelia
Updated May 26, 2021 at 1:32pm
5
Most recent comment from Aleksandar Vuković:Great news, RalfThank you for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Samuel
Option for InternsClosed
Amelia
Updated May 26, 2021 at 1:05pm
4
Most recent comment from [deleted]:Hi, Samuel!You can hide the Employee selection drop-down with custom CSS. But my point is, an Employee should be assigned to an appointment at the moment of booking anyways, that's Amelia's ...
Lorenzo
Amelia Manager Dashboard User name of CustomarClosed
Amelia
Updated May 26, 2021 at 1:00pm
4
Most recent comment from [deleted]:Hi, Lorenzo!Thank you for sharing your solution with us.I'm glad to hear the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards.
Téo Jordão
MedicalClosed
Pre-purchase questions for Amelia
Updated May 26, 2021 at 12:39pm
4
Most recent comment from [deleted]:Hi, Teo!I'm glad I could help.Please feel free to contact us if you have any other questions.Best Regards.
Alastair Dodwell
Set up / COnfigurationClosed
Amelia
Updated May 26, 2021 at 10:59am
2
Most recent comment from [deleted]:Hi Alastair,thank you for contacting us!You can add a Location for an employee, by going to their work hours tab, in Amelia > Employees > particular employee you need > Work Hours.Here you can creat ...
Marian Tarnavskyi
Elementor conflictClosed
wpDataTables
Updated May 26, 2021 at 10:59am
4
Most recent comment from [deleted]:Hi MarianWe are glad to hear you were able to resolve the issue.If there is anything else we can assist you with please don't hesitate to contact us.Have a wonderful day!
Robert Hauser
ExportingClosed
wpDataTables
Updated May 26, 2021 at 10:49am
2
Most recent comment from [deleted]:Hi RobertThank you for reaching out to us.We're using a 3rd party HTML5 library and it has some limitations. One of them is that for tables with server-side processing, only the visible rows will ...