As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

SkyCity Marketing Multi-vendorClosed Pre-purchase questions for Amelia   Updated August 22, 2021 at 1:19pm   2 Most recent comment from [deleted]:Good day!Thank you for your inquiry.Unfortunately, there is no option for our plugin to be used as a proper multi-vendor platform. The settings in Amelia are made for one business/company mostly. All ... Matt Stephens Could Amelia be implemented as an in-app solution for my clients' employeesClosed Pre-purchase questions for Amelia   Updated August 22, 2021 at 1:16pm   2 Most recent comment from [deleted]:Hi, Matt,Thank you for reaching out to us.At the moment, Amelia has no integration with HubSpot. It probably can be done with some custom work, but our developers are very busy at the moment, so th ... Domenic Amelia is not loading on pageClosed Pre-purchase questions for Amelia   Updated August 22, 2021 at 12:49pm   2 Most recent comment from [deleted]:Hi, Domenic,Thank you for reaching out to us.Please make sure that you assigned your Services to at least one Employee, and that Sevices fit into the Employee's working hours (including Buffer t ... Tim Adding events/servicesClosed   Amelia   Updated August 22, 2021 at 12:17am   2 Most recent comment from [deleted]:Hi, Tim,Thank you for choosing Amelia.Could you please clarify what you mean by "to look more appealing"? Which things you would like to change?I'm afraid, at the moment there are only two views ... Kibwe Williamson scheduling appointmentsClosed   Amelia   Updated August 21, 2021 at 11:30pm   12 Most recent comment from [deleted]:Hi, Kibwe,Thank you for choosing Amelia.1. You can assign multiple employees to one Appointment if you connect all of them to the same Google Calendar. However, in this case, Customers won't be ... Andréa Add checkbox for policy consentClosed   Amelia   Updated August 21, 2021 at 6:59pm   4 Most recent comment from [deleted]:Hi, Andréa,Thank you for choosing Amelia.Could you please provide us with the URL to your booking page? probably, we will be able to fix it with custom CSS.Also, that would be really helpful if you ... James Hayward Google Meet Email PlaceholderClosed   Amelia   Updated August 21, 2021 at 10:29am   3 Most recent comment from [deleted]:Hi again, James,I mentioned it under the other ticket that you have, but just in case I duplicate this info here: yes, that' correct, you should use the %google_meet_url% placeholder, for exampl ... Cristian Two reservaion for same slot.Closed Pre-purchase questions for Amelia   Updated August 21, 2021 at 10:06am   6 Most recent comment from [deleted]:Hi, Cristian,Sorry for the delay.1. I'm afraid, it cannot be achieved with built-in features in Amelia since this is Amelia's logic: from the Employee's point of view, two Appointments ... Christian Google MeetClosed   Amelia   Updated August 20, 2021 at 6:12pm   3 Most recent comment from Christian:Thanks! Hopefully in future updates. C.A. Mohamed Amer Shortcode IssuesClosed Pre-purchase questions for Amelia   Updated August 20, 2021 at 2:07pm   4 Most recent comment from [deleted]:I'm glad it worked MohamedIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Edwin Dee why two lines in cell becomes one line?Closed   wpDataTables   Updated August 20, 2021 at 1:44pm   5 Most recent comment from [deleted]:Hi Edwin,thank you for the kind replyI was referring to cells because you advised that there was a combination of text (which usually happens with cell text - merging into one).In this case you would ... Rafal Web hookClosed   Amelia   Updated August 20, 2021 at 9:58am   6 Most recent comment from [deleted]:Hi Rafal,I see now; in that case we would need to take a look as trigger should work for action not related to where the action is from.Please provide me a temporary WP-admin (administrator) user for ... Kolby Lewis Is this a good tool for my staffClosed Pre-purchase questions for Amelia   Updated August 20, 2021 at 9:40am   4 Most recent comment from [deleted]:Hi KolbyI'm afraid, at the moment it's not possible to connect multiple Zoom accounts to Amelia. You can connect only one business account (since free accounts don't have the multi-user ... Ana filteringClosed   wpDataTables   Updated August 20, 2021 at 9:27am   4 Most recent comment from [deleted]:Hi DanielCan you please explain a bit further what would you like us to do?Were you able to create a view and pull the data to the table using SELECT * FROM view1 for example?If you need more assist ... Bram Vanthournout Event categoriesClosed   Amelia   Updated August 20, 2021 at 9:21am   5 Most recent comment from [deleted]:Hi Laurent,thank you for contacting backI'm afraid that this is not automatized at the moment so events unfortunately need to be manually added to the fields.