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Public Tickets

Liam RefundClosed   Amelia   Updated July 20, 2021 at 7:15am   2 Most recent comment from [deleted]:Hi Liam,thank you for reaching out to usI am very sorry to hear that; if there is any technical aspect that we can assist with please let me know.If not, please log into http://store.tms-plugins.com/ ... hedi A Error JS Error when filteringClosed   wpDataTables   Updated July 19, 2021 at 10:41pm   13 Most recent comment from Aleksandar Vuković:Hello hedi.100k rows of data is not a lot when using Server-side processing that splits the table into pages with 10, 50 or 100 rows, but when you're pulling all that to the page, it is a lot of ... Liv Change booking to different employeeClosed   Amelia   Updated July 19, 2021 at 9:41pm   6 Most recent comment from [deleted]:Liv,Thank you for your time and effort.Please let us know if you have any other questions.Best Regards.  Rachel Forgot Password in Customer Panel doesn't workClosed   Amelia   Updated July 19, 2021 at 9:39pm   4 Most recent comment from [deleted]:Hi, Rachel,You can try to use the SMTP mail service with the current settings. If test email notifications are not being sent, then it means that these settings don't suit your domain-based emai ... Korry Kawamura how to get old version, 3.2Closed   Amelia   Updated July 19, 2021 at 9:34pm   2 Most recent comment from [deleted]:Hi, Korry,Thank you for choosing Amelia.Sure, please see the attached file.In order to reinstall Amelia, please check if the option Delete plugin tables is disabled in Amelia -> Settings -> Activatio ... Tim custom fieldsClosed Pre-purchase questions for wpDataTables   Updated July 19, 2021 at 9:24pm   4 Most recent comment from Aleksandar Vuković:Hello Tim As Blazenka mentioned, using our query constructors, you're off to a good start, however the constructor is not an ultimate builder, so it often makes mistakes.You will eventually need ... Franck Problem with Amelia Booking PluginClosed Pre-purchase questions for Amelia   Updated July 19, 2021 at 8:40pm   2 Most recent comment from [deleted]:Hi, Franck,Could you please create a new ticket under the Amelia category, so we will be able to provide you with premium support?For that, please go to the https://tmsplugins.ticksy.com/, click on t ... Rudy Button Highlight IssueClosed   Amelia   Updated July 19, 2021 at 8:18pm   4 Most recent comment from [deleted]:Rudy,I'm glad I could help.Please feel free to contact us if you have any other questions.Best Regards. Gabi Zoom Email LinkClosed   Amelia   Updated July 19, 2021 at 8:17pm   3 Most recent comment from [deleted]:Hi, Gabi,Thank you for choosing Amelia.Please make sure that you added your Employees as users under your Zoom account and connected their Amelia Employee profiles to their Zoom Users.Also, please mak ... Pascal Activating DomainClosed   Amelia   Updated July 19, 2021 at 7:57pm   4 Most recent comment from [deleted]:Hi, Pascal,You can activate Amelia on the new domain by entering the same purchase code on the Amelia -> Settings -> Activation page. Since you said you deleted the previous one, it should work fine.A ... ilashreianand google caledarClosed   Amelia   Updated July 19, 2021 at 7:48pm   4 Most recent comment from [deleted]:I'm glad to hear thatPlease feel free to contact us if you have any other questions.Best Regards.  Elvin Can update, plug in does not workClosed   Master-Detail Tables for wpDataTables   Updated July 19, 2021 at 12:35pm   4 Most recent comment from Aleksandar Vuković:Hello Elvin.Blazenka is out of the office today, so I'll help you out.I was able to update the add-on without any issues from Dashboard/Updates:The update process depends on your website's ... Tapiwa Loading loopClosed   Amelia   Updated July 19, 2021 at 12:31pm   2 Most recent comment from Aleksandar Vuković:Hello TapiwaThank you for your purchase, and sorry for the inconvenience.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a loo ... Nishita ghosh Login/logout/registerClosed Pre-purchase questions for Amelia   Updated July 19, 2021 at 11:25am   45 Most recent comment from [deleted]:Hi again, Nishita,Please make sure that there's no other user in Amelia with the same email address as your Admin user has (I told it a couple of times already, but just in case).If I'm not ... Gerardo Camorlinga Time ZonesClosed   Amelia   Updated July 19, 2021 at 10:54am   7 Most recent comment from Aleksandar Vuković:Hello GerardoIvana is out of the office today, so I'll help you out.Most databases use UTC for storing times, but this varies from hosting provider to hosting provider. UTC+0 is the default setti ...