Public Tickets
Igor Vinícius Neumann de Paiva
Hide field on exportClosed
Pre-purchase questions for wpDataTables
Updated May 17, 2021 at 11:58am
3
Most recent comment from [deleted]:Hi IgorThank you for reaching out to us.Since the functionalities of table export tools are based on a 3rd party HTML5 library wich have some limitations to the styling of the export file, you have f ...
Xanthi Syrakou
calender days questionsClosed
Pre-purchase questions for Amelia
Updated May 17, 2021 at 11:42am
2
Most recent comment from [deleted]:Hi, Xanthi!Thank you for your inquiry.Yes, it is possible to set Working days in Amelia and to assign different Services to different days. Also, it's possible to set Special days in case some of ...
Bruce Scott
Filter Not Showing Correctly on MobileClosed
wpDataTables
Updated May 17, 2021 at 11:41am
21
Most recent comment from Aleksandar Vuković:You're welcome, Bruce.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
thomas gostkowski
Customer Panel Access LinkClosed
Amelia
Updated May 17, 2021 at 11:38am
2
Most recent comment from [deleted]:Hi Thomas,thank you for reaching out to us.This link is placed in an email notification for the customer so that they can access the customer panel.You can find the full setup of Customer Panel Fronte ...
Eddie Cleary
Upgrade AmeliaClosed
Amelia
Updated May 18, 2021 at 12:02pm
5
Most recent comment from [deleted]:Hi Eddie!I got a response from my colleague regarding the lifetime license.The procedure is automatic, so even though you are in a 15-day money-back guarantee, you will be using the plugin for 15 days ...
Viktor Callemin
ExportingClosed
Amelia
Updated May 17, 2021 at 11:16am
4
Most recent comment from [deleted]:Hi, Viktor!Sorry for the delayed response.To answer this question, we will need to see your exported database files. Also, we will need access to your new site (WP admin login) and to the database (Ph ...
Pierre-Alex
Multiple reservationClosed
Amelia
Updated May 17, 2021 at 11:10am
4
Most recent comment from Aleksandar Vuković:Thank you for sharing that with me, Pierre-Alex.It is not possible at the moment, but as you can see it's a frequently requested feature, so our development team did add it to their "to-do" list ...
Michael
UpdatesClosed
Master-Detail Tables for wpDataTables
Updated May 17, 2021 at 11:09am
2
Most recent comment from Aleksandar Vuković:Hello MichaelIf you entered your purchase codes in wpDataTables settings/Activation, auto-updates should be offered in your Plugins section. Some installations, however, do require you to first disabl ...
Edward Keeley
Problems with Formatting TableClosed
wpDataTables
Updated May 17, 2021 at 10:32am
4
Most recent comment from [deleted]:You are most welcomeI am glad to hear the issue is resolved.If there is anything else we can assist you with please don't hesitate to open a new ticket.Have a wonderful day!
Pascal DUMAS
annulation appointmentClosed
Amelia
Updated May 17, 2021 at 10:18am
2
Most recent comment from [deleted]:Hi Pascal,thank you for reaching out to usAppointments cancelled in Amelia need to be manually refunded.So, since this customer paid the booking with Stripe, you need to go to your Stripe account and ...
Marcin Waszak
DiviClosed
Amelia
Updated May 17, 2021 at 9:26am
6
Most recent comment from [deleted]:Hi Marcin,thank you for the kind replyI apologize for the later response, as we don't work on weekends.Categories are shown in Amelia Services Catalog view.
Markus Saalomon
Multi-translationClosed
Pre-purchase questions for Amelia
Updated May 17, 2021 at 9:21am
12
Most recent comment from Miloš Jovanović:Hi Nikolaj,Yes, for both. For back-end (and part of the front-end), you change the language on the WordPress General Settings or include .po file if that translation doesn't exist, and for names ...
deloche
time slotClosed
Amelia
Updated May 17, 2021 at 8:12am
2
Most recent comment from [deleted]:Hi Chrystelle,thank you for reaching out to us; I apologize for the later response, as we don't work on weekends.Please go to Amelia > Settings > General Settings > change time slot step to 15 ...
Roberto Bruno
Remove Zip code from StripeClosed
Amelia
Updated May 15, 2021 at 7:43am
2
Most recent comment from [deleted]:Hi, Roberto!Thank you for choosing Amelia.I'm afraid, the ZIP code is Stripe's requirement, and we can't change it.Please let us know if you have any other questions.Best Regards.
Alessandro
group bookingClosed
Pre-purchase questions for Amelia
Updated May 14, 2021 at 10:34pm
2
Most recent comment from [deleted]:Hi, Alessandro!Thank you for your inquiry.In Amelia, both options are possible: you can set it the way that once a group of people books an appointment, this time slot becomes unavailable for further ...