As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

becreative Services on specific timelslots and availability of other servicesClosed   Amelia   Updated October 3, 2021 at 3:05pm   3 Most recent comment from becreative:Thanks! I will get to work!(sorry for the late reply, life got in the way ;)) Arnaud QuestionClosed Pre-purchase questions for Amelia   Updated October 3, 2021 at 2:32pm   2 Most recent comment from [deleted]:Hi, Arnaud,Thank you for reaching out to us.Packages of Services is a feature that allows creating packages of multiple appointments (of the same or different services). In that case, the services th ... Prashanth Need to remove Free visibilityClosed Pre-purchase questions for Amelia   Updated October 2, 2021 at 9:22pm   2 Most recent comment from [deleted]:Hi, Prashanth,Thank you for reaching out to us.You can disable price tags on the Customize page.Please choose the Event list booking form on the top of the page, and edit the corresponding element by ... [email protected] CONFIRM button not workingClosed   Amelia   Updated October 2, 2021 at 3:28pm   4 Most recent comment from [deleted]:Good day!Thank you for the clarification. Could you please provide us with temporary WP Admin access, so we will look into the issue from the inside? You can post the credentials as a private reply t ... Fabian Madrigal Need to know before buyClosed Pre-purchase questions for Amelia   Updated October 2, 2021 at 2:04pm   2 Most recent comment from [deleted]:Hi, Fabian,Thank you for reaching out to us.No worries, we respond to all tickets, no matter if the name and the questions match or notHowever, as far as I can see, my colleague Ivana already respond ... Torben Backend does not show upClosed Pre-purchase questions for Amelia   Updated October 2, 2021 at 12:16pm   4 Most recent comment from [deleted]:Torben,Thank you for understanding.Yes, we are constantly working on improving Amelia features, so, I hope, this conflict will be resolved shortly, and our plugin will become compatible with LMS serv ... Hajjar Coupon code for the birthday dateClosed   Amelia   Updated October 2, 2021 at 12:09pm   6 Most recent comment from [deleted]:Hajjar,Yes, I'm afraid so since if you put a limit to the times it can be used to 1, then it's supposed to be a new Coupon every year.I will forward this information to our development team, ... Yvette Boye Add the calender under WooCommerce BundleClosed   Amelia   Updated October 1, 2021 at 11:54am   2 Most recent comment from [deleted]:Hi Yvette,thank you for reaching out to us; as per your message below, I understand that you found a solution - if you do still need assistance please feel free to contact backI wish you a great week ... Lukasz multilingualClosed   Amelia   Updated October 1, 2021 at 11:46am   2 Most recent comment from [deleted]:Hi LukaszThank you for reaching out to us.Please have a look at our documentation on how to set up a multilingual sitehttps://wpamelia.com/multilingual-support/I am afraid currently there is no optio ... Monika Wood CSS for custom landing pageClosed   Amelia   Updated October 1, 2021 at 10:43am   2 Most recent comment from [deleted]:Hi Monika Thank you for reaching out to us. We don't have a specific documentation for this but I can explain how to find and copy the selectors you need to use to customize something. Right-c ... Devan Amelia catalog not showing correct colorClosed   Amelia   Updated October 1, 2021 at 10:10am   4 Most recent comment from [deleted]:Hi DevanThank you for the video Was the form orange before? If yes that means something is blocking the new data from being saved, so I will have to ask you to reset the form again and clear your web ... Devan How do I block out time in an employee's schedule for breaks?Closed   Amelia   Updated October 1, 2021 at 10:04am   4 Most recent comment from [deleted]:You are most welcomeWe are here for you if there is anything else we can assist you with.Have a wonderful day! Dalton Select Entries Drop-DownClosed   wpDataTables   Updated October 1, 2021 at 9:42am   2 Most recent comment from [deleted]:Hi DaltonThank you for reaching out to us.Something like this will require some code changing which is not included in our support I'm afraid.   I can tell you where to look but please be aware ... Costis Events vs ClassesClosed Pre-purchase questions for Amelia   Updated October 1, 2021 at 9:30am   2 Most recent comment from [deleted]:Hi Costis,thank you for reaching out to usWhen purchasing Amelia you get both; it depends on the personal preference of the business owner which option to use. For example, some clients have Employee ... Archimidis Can I view and edit all my user data in a wp datatable?Closed Pre-purchase questions for wpDataTables   Updated October 1, 2021 at 9:07am   2 Most recent comment from [deleted]:Hi ArchimidisThank you for reaching out to us.Can you tell us how are you creating this table? By importing the data from an existing source file or creating an SQL table?Have you tried using our pla ...