As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

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Public Tickets

Stephanie Michaels Booking ProblemsClosed   Amelia   Updated October 4, 2021 at 9:50am   6 Most recent comment from Aleksandar Vuković:Great news, StephanieThank you for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jonathan Same service, different prices per location?Closed   Amelia   Updated October 4, 2021 at 9:03am   2 Most recent comment from [deleted]:Hi Jonathan,thank you for reaching out to usAt the moment, pricing can vary only per Service or an Employee. So you can either "clone" the service and give one connected to Queens one price, and the o ... Tijmen Pre-set visible columnsClosed   wpDataTables   Updated October 4, 2021 at 9:02am   9 Most recent comment from Aleksandar Vuković:Hello again Tijmen.As mentioned before - this is a custom solution that is not covered in the support for the plugin.You can hard code the columns you want to hide, so they can't be shown again ... Monika Meier eventClosed   Amelia   Updated October 4, 2021 at 8:51am   2 Most recent comment from [deleted]:Hi Monika,thank you for reaching out to usI'm afraid that Events only have Maximum Capacity setting at the moment.Have you assigned this employee under both Services, and Events? Or you have assi ... mkonji AJAX do_shortcode output needs additional rendering - hooks to trigger table and chart re-renders?Closed   wpDataTables   Updated October 4, 2021 at 7:47am   5 Most recent comment from Aleksandar Vuković:Hello again.Sorry for the late response.I consulted with our developers, and you are right - this needs to be added as a feature suggestion. As for generating the ID on the page, it has to be done l ... Marck Select the series on X and Y axes in scatter plotClosed   wpDataTables   Updated October 4, 2021 at 7:43am   8 Most recent comment from Aleksandar Vuković:Hello Marck.Sorry for the late response.Using the table you sent us we have no issues recreating the chart using only the two integer columns:However, the string column cannot be plotted on the dots - ... Yvette Boye Calender booking and add to chart in single product pageClosed   Amelia   Updated October 4, 2021 at 6:26am   12 Most recent comment from Yvette Boye:Hi Liza,Noted with thanks/YB Raphaël Largeron ServicesClosed   Amelia   Updated October 4, 2021 at 12:12am   4 Most recent comment from [deleted]:Hi, Raphaël,Thank you for letting us know that the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards. Mandy Oldfield Events multiple datesClosed   Amelia   Updated October 3, 2021 at 10:34pm   2 Most recent comment from [deleted]:Hi, Mandy,Thank you for choosing Amelia.I'm afraid, at the moment it's not possible to filter only a particular date since Amelia displays the dates when the Event starts and ends for Event ... Ramiro Amelia not syncing with google calendarClosed   Amelia   Updated October 3, 2021 at 10:24pm   4 Most recent comment from [deleted]:Hi, Ramiro,I hope the issue was resolved.However, if you have any other questions, please feel free to contact us, and we will gladly respond to them as well.Best Regards.  Nicole Hart Employee SpotsClosed   Amelia   Updated October 3, 2021 at 10:21pm   2 Most recent comment from [deleted]:Hi, Nicole,Thank you for choosing Amelia.Spots are basically Minimum and Maximum Capacity. To be honest, I cannot tell you why the name of this setting was changed, most probably because of the limit ... Homeopathy UK Email Not SendingClosed   Amelia   Updated October 3, 2021 at 9:57pm   3 Most recent comment from [deleted]:Hi, Erika,Thank you for choosing Amelia.And also thank you for letting us know that the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards. Debbie van Cleef USE CASE marketing funnel starting from free calls or free eventsClosed   Amelia   Updated October 3, 2021 at 6:14pm   4 Most recent comment from [deleted]:Hi, Debbie,Thank you for reaching out to us.I'm afraid since the whole pandemic situation affected us as well, and we fall behind our roadmap, we had to give priority to the most requested featu ... Stefan Angenent Book timeslot on an eventClosed   Amelia   Updated October 3, 2021 at 4:24pm   2 Most recent comment from [deleted]:Hi, Stefan,Thank you for choosing Amelia.I'm afraid, at the moment one Event cannot be divided into sub-Events that can be booked separately. You can create multiple time slots under one Event, ... Kwanghun Kim Unable to log in SMSClosed   Amelia   Updated October 3, 2021 at 4:20pm   2 Most recent comment from [deleted]:Hi, Kwanghun,Thank you for choosing Amelia.Could you please provide us with temporary WP Admin access and SMS account login, so we will look into the issue from the inside? You can post the credentia ...