Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Lohan VLAMINCK Form controlsClosed   Amelia   Updated January 20, 2021 at 10:21am   3 Most recent comment from Lohan VLAMINCK:Thanks Kirby New Customer dataClosed   Amelia   Updated January 20, 2021 at 10:18am   5 Most recent comment from Aleksandar Vuković:Hello KirbyAmelia doesn't have a registration form. Since it's a booking plugin, all your customers need to book something in order to have their account in Amelia created. That's how t ... Martins Tiltins Infinite loading screenClosed   Amelia   Updated January 20, 2021 at 9:45am   4 Most recent comment from Aleksandar Vuković:Hello again MartinsThanks for your support. 70.000 users trying to book an event is pretty extreme and I believe we never had a use-case like this.I will forward the suggestion to add an error notif ... Melvin Brea Signing up emailClosed   Amelia   Updated January 20, 2021 at 9:42am   17 Most recent comment from Aleksandar Vuković:Thank you for your understanding, Melvin, and for your support!You're not the first to ask for the birthday to be a field in the form, so can you please add it as a feature suggestion on this ... glielo database table not found.Closed   wpDataTables   Updated January 20, 2021 at 9:31am   2 Most recent comment from Aleksandar Vuković:Hello glieloThank you for your purchase.This usually happens when you migrate the site, and the migration doesn't update the database prefix of the new table.You can see that the table is saved a ... Ibrahim Event data not showing in 2nd admin accountClosed   Amelia   Updated January 20, 2021 at 8:49am   2 Most recent comment from Aleksandar Vuković:Hello IbrahimThank you for your purchase.This usually happens when you book an appointment (or an event) from front-end, while still logged into your admin account.Please search through Amelia/Custome ... Marc-James Abi-Jaoude Send event specific url in notification, hidden before bookingClosed   Amelia   Updated January 20, 2021 at 2:26am   10 Most recent comment from Marc-James Abi-Jaoude:thanks for your help on this. The purpose was that in an email notification after booking and the reminder I would include a placeholder which I could set on the event setup page.  This way regardles ... Lin Aljabri Feature questionClosed Pre-purchase questions for Amelia   Updated January 19, 2021 at 5:43pm   2 Most recent comment from [deleted]:Hi Lin Aljabri,Thank you for your interest in our plugin.I am not sure that our plugin is best for your use case but I will explain what is possible. First of all in our plugin customer cannot book mu ... ALLAN settingClosed   Amelia   Updated January 19, 2021 at 5:12pm   2 Most recent comment from [deleted]:Hello ALLAN,Thank you for your purchase.  For any information about appointments in Amelia (this applies to Zoom links as well), you want to have in your Google calendar, you can add placeholders t ... Amanda Lyon 2 clients w/ same name & Time BlockerClosed Pre-purchase questions for Amelia   Updated January 19, 2021 at 4:59pm   6 Most recent comment from [deleted]:Hi Amanda,Thanks so much, glad to hear that and hope Amelia will suit your needs. Melvin Brea Customer panelClosed   Amelia   Updated January 19, 2021 at 4:25pm   9 Most recent comment from [deleted]:You are welcome, Elias. Glad to see that, thank you for letting us know! If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Daan van Middendorp Prices sms The NetherlandsClosed Pre-purchase questions for Amelia   Updated January 19, 2021 at 4:05pm   2 Most recent comment from [deleted]:Hi, Daan!Thank you for your interest in Amelia.You can see the prices per SMS in the picture below. If you have any further questions, we will be happy to help. Michael ONE TIME PURCHASE HAS CHANGED?Closed   Amelia   Updated January 19, 2021 at 3:12pm   4 Most recent comment from Aleksandar Vuković:Hello again MichaelSorry that you misunderstood, but through our website purchasing a one-time (lifetime) license per this price was never an option. We've added lifetime purchases later on, and ... Lukas Huggenberg Notification upon event booking rejectionClosed   Amelia   Updated January 19, 2021 at 3:08pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Lukas If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Luis Filipe Diogo Gonçalves SMS notificationClosed   Amelia   Updated January 19, 2021 at 3:00pm   4 Most recent comment from Aleksandar Vuković:I will forward it to our developers, LuisI'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers request ...