Public Tickets
Isaiah
OBDC Driver InstallationClosed
wpDataTables
Updated August 4, 2021 at 12:46pm
2
Most recent comment from [deleted]:Hi Isaiah,thank you for reaching out to usCan you please check if you have the following drivers installed, and activated, beside the ODBC one?
These drivers need to be installed and activated on the ...
Gerardo Camorlinga
Appointments are PendingClosed
Amelia
Updated August 4, 2021 at 12:19pm
4
Most recent comment from [deleted]:I'm glad it worked for you Gerardo,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Bob Griggs
New appointments combined with rejected apptsClosed
Amelia
Updated August 4, 2021 at 11:49am
2
Most recent comment from [deleted]:Hi Bob,thank you for reaching out to usThis is a normal behavior; cancelled appointment data will remain until that booking is fully deleted.By deleting the cancelled appointments you will prevent the ...
Noelle Leahy
SMS Budget remindersClosed
Amelia
Updated August 4, 2021 at 10:24am
2
Most recent comment from [deleted]:Hi NoelleThank you for reaching out to us.Unfortunately there is no reminder to top up your balance, you will have to keep an eye on that once in a while.
I'll kindly ask you to add it as a feat ...
peterchurch1
Plugin is active but not recognized.Closed
wpDataTables
Updated August 4, 2021 at 9:50am
4
Most recent comment from Aleksandar Vuković:That's great news, PeterThanks for letting me know!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kevin Boonekamp
Event categoriesClosed
Amelia
Updated August 4, 2021 at 8:36am
4
Most recent comment from [deleted]:Hi Veronica!Please let me know where have you reached out to us? Is it via this platform? If it's not please open up a ticket here.I see that you have 2 tickets that we have responded to - please ...
Newman
Date is really long to loadClosed
Amelia
Updated August 4, 2021 at 8:03am
9
Most recent comment from Aleksandar Vuković:Hello NewmanThe issue is definitely related to Outlook Integration.The plugin is looking for 999 busy events in Outlook, and it takes a lot of time to fetch them all, since it's looking through t ...
Matthew Bambrick
Customize Customer PortalClosed
Amelia
Updated August 3, 2021 at 11:04pm
2
Most recent comment from [deleted]:Hi MatthewThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features.
I'll kindly ask you to add it as a feature suggestion on this page.
...
Sam
Front-End OptionsClosed
wpDataTables
Updated August 3, 2021 at 11:02pm
2
Most recent comment from [deleted]:Hi Sam
Thank you for reaching out to us.Specific strings can be changed using POEDIT or Loco Translate easily. I suggest installing Loco Translate since it's within WordPress and it has a si ...
sanjeev kamat
admin not receive email for booking in amelia booking pluginClosed
Pre-purchase questions for Amelia
Updated August 3, 2021 at 10:40pm
2
Most recent comment from [deleted]:Hi sanjeevThank you for reaching out to us.Issue with email notifications could be caused by several reasons:
1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP ...
Joshua Lim
pagination issueClosed
wpDataTables
Updated August 3, 2021 at 10:34pm
2
Most recent comment from [deleted]:Hi JoshuaThank you for reaching out to us.Unfortunately this cannot be modified using the plugin's builtin features.It probably can be done with some custom work, but our developers are very busy ...
Phil Holmes
Outlook calendarClosed
Amelia
Updated August 3, 2021 at 10:15pm
15
Most recent comment from [deleted]:Hi PhilThat's greatI assumed you connected different employees to separate calendars, I apologize for the misunderstanding. I am glad to hear everything works now, do let us know if there is any ...
Jes Sørensen
Connecting with ZapierClosed
Amelia
Updated August 3, 2021 at 6:39pm
3
Most recent comment from [deleted]:Hi JesWe are glad to see you found a solution
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Roshni
How to override plugin core files to create new export option to export table in xml formatClosed
Pre-purchase questions for wpDataTables
Updated August 3, 2021 at 6:21pm
2
Most recent comment from [deleted]:Hi RoshniThank you for reaching out to us.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with ...
Sharon Kelly
unable to update plugin to version 4.01Closed
Amelia
Updated August 3, 2021 at 5:22pm
2
Most recent comment from [deleted]:Hi SharonThank you for reaching out to us.Please download the installation file attached to my response and update the plugin manually by following these steps:
1.) Download zip from our store or fro ...