Public Tickets
Mitch
Custom Emails erase my HTML after savingClosed
Amelia
Updated November 12, 2021 at 9:38am
3
Most recent comment from Marko Davidović:Hello MitchFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ...
Glenn Ryan
customer registrationsClosed
Amelia
Updated November 12, 2021 at 8:34am
2
Most recent comment from Aleksandar Vuković:Hello GlennSorry for the late response.To be able to link Amelia Customers or Amelia Employees with existing WordPress users, those users need to have the "Amelia Customer" or the "Amelia Employee" ...
Baltasar Aquilino Parra
Conocer Id de las reservasClosed
Amelia
Updated November 12, 2021 at 8:23am
2
Most recent comment from Aleksandar Vuković:Hello BaltasarPlease note that the only supported language is English, so make sure to translate your future responses.At the moment, adding IDs to the front-end panels is not possible, but we'l ...
Michael Mc Laughlin
Appointment typesClosed
Pre-purchase questions for Amelia
Updated November 12, 2021 at 8:06am
2
Most recent comment from Marko Davidović:Hello Michael,
Thank you for your interest in our product.You can create services with different durations, so service1 lasts 40 minutes, service2 lasts 90 minutes, service3 lasts 1 hour, and so on. I ...
ojasya thakur
set biweeeklyClosed
Amelia
Updated November 11, 2021 at 9:44pm
5
Most recent comment from ojasya thakur:Ok you can close the ticketthanks
Sadeer Al-Salihi
Two new bugs with the new updateClosed
Amelia
Updated November 11, 2021 at 8:04pm
4
Most recent comment from Aleksandar Vuković:Hey Sadeer.Sorry for the late response.The old credentials that we have are no longer valid:https://www.kapsalonpersonality.nl/app.kp/
AmeliaSupport
S0722775745s!Can you please send us the new Adminis ...
Beatrice Caciotti
google error 404 access panelClosed
Amelia
Updated November 10, 2021 at 5:16pm
3
Most recent comment from [deleted]:Hi BeatriceThank you for reaching out to us and for the update we are glad to hear that
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderf ...
Gerlinde
appointment timingsClosed
Amelia
Updated November 10, 2021 at 5:14pm
8
Most recent comment from [deleted]:Hi GerlindeWhen you go to edit the employee and then navigate to the Work Hours tab, click on the + sign and you will be able to add a break as shown on the image below
Tim Davis
Email notifications to customers not sendingClosed
Amelia
Updated November 10, 2021 at 5:12pm
6
Most recent comment from [deleted]:Hi Tim,not a problem! Thank you so muchJust please check the password as that is usually the reason for the access to be rejected as it was:I left it on 2 attempts, after trying twice so that it woul ...
Tim Steeman
Autofill Fields in a tableClosed
wpDataTables
Updated November 10, 2021 at 4:37pm
2
Most recent comment from [deleted]:Hi TimThank you for reaching out to us.I'm afraid this is not possible with the plugin's builtin features. The only thing that comes to mind is creating a table linked to a data source so w ...
Per Otto Mazarino
Booking do not work on front pageClosed
Amelia
Updated November 10, 2021 at 4:27pm
2
Most recent comment from [deleted]:Hi PerThank you for reaching out to us.Are you using any caching plugins?
If so, please exclude pages with Amelia from its settings since Amelia is conflicting with caching plugins.Are the notifica ...
Travis R Hedrick
Cron NotificationsClosed
Amelia
Updated November 10, 2021 at 4:22pm
2
Most recent comment from [deleted]:Hi TravisThank you for reaching out to us.cron is a Linux utility which schedules a command or script on your server to run automatically at a specified time and date. A cron job is the scheduled t ...
Mohd Hafiz
SearchClosed
wpDataTables
Updated November 10, 2021 at 3:58pm
2
Most recent comment from [deleted]:Hi Mohd
Thank you for reaching out to us.
Unfortunately we don't have a "master filter" feature at the moment so you will not be able to use one general search field to filter through multiple ta ...
Paal Joachim Romdahl
Employee Panel Password not being sent to employeeClosed
Amelia
Updated November 10, 2021 at 3:55pm
7
Most recent comment from Paal Joachim Romdahl:-The Solution-Actually it was the Settings -> Notification.Sender Name and Sender Email that I had not filled out. I noticed the mention of it in this video: At the 4:00 mark.After filling out the Sen ...
Artyom
Новый пользователь Amelia - WP уведомлениеClosed
Amelia
Updated November 10, 2021 at 3:51pm
2
Most recent comment from [deleted]:Hi ArtyomThank you for reaching out to us.I'm afraid there is no way to modify the email sent by WP from Amelia and since it is not connected to Amelia in that sense it cannot pick up informatio ...