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Public Tickets

Jes Sørensen Connecting with ZapierClosed   Amelia   Updated August 3, 2021 at 6:39pm   3 Most recent comment from [deleted]:Hi JesWe are glad to see you found a solution If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Roshni How to override plugin core files to create new export option to export table in xml formatClosed Pre-purchase questions for wpDataTables   Updated August 3, 2021 at 6:21pm   2 Most recent comment from [deleted]:Hi RoshniThank you for reaching out to us.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with ... Sharon Kelly unable to update plugin to version 4.01Closed   Amelia   Updated August 3, 2021 at 5:22pm   2 Most recent comment from [deleted]:Hi SharonThank you for reaching out to us.Please download the installation file attached to my response and update the plugin manually by following these steps: 1.) Download zip from our store or fro ... Fred Hess CapabilityClosed Pre-purchase questions for Amelia   Updated August 3, 2021 at 4:57pm   2 Most recent comment from [deleted]:Hi FredThank you for reaching out to us.Our step by step booking UI is customer friendly and simple; however, there are a lot of options that you can mix and match to organize it to suit your busines ... Veronica pre-purchaseClosed Pre-purchase questions for Amelia   Updated August 3, 2021 at 3:45pm   2 Most recent comment from [deleted]:Hi VeronicaI see this is a duplicate ticket so I will close it and we can continue the thread on the previously replied ticket.Thank you for understanding. Jaison Stripe functionalityClosed Pre-purchase questions for Amelia   Updated August 3, 2021 at 3:37pm   2 Most recent comment from [deleted]:Hi JaisonThank you for your interest in our plugin.No, Stripe is one of the payment methods we have directly integrated so there will be no need to purchase any additional addons to use it Matthew Bambrick Adding Extras to PackagesClosed   Amelia   Updated August 3, 2021 at 3:22pm   2 Most recent comment from [deleted]:Hi Matthew Thank you for reaching out to us. We have had this request before and we do plan on implementing this option but I cannot give you an exact ETA. Features are pushed up on our "to-do" list ... Claudia Customer loginClosed   Amelia   Updated August 3, 2021 at 1:56pm   6 Most recent comment from [deleted]:Hi Claudia1. If you add this shortcode as a hyperlink to a specific word the URL will not be displayed it will stay as a hyperlink.2. When you click on the profile icon in the panel you will see the l ... Sanna GDPR - Sending encrypted notificationsClosed   Amelia   Updated August 3, 2021 at 11:24am   2 Most recent comment from [deleted]:Hi SannaThank you for reaching out to us.Unfortunately there is no option to send encrypted emails, only the normal ones to the customer or to some other email address.We did not have any feedback fro ... Keisha Bien Testing Notifications with Gmail FailingClosed   Amelia   Updated August 3, 2021 at 11:23am   2 Most recent comment from [deleted]:Hi Keisha,thank you for reaching out to usYou can check with your hosting if they have any security policies that may "filter" out our notifications and not allow them to be sent.If they have Amelia w ... Vera Maresova Amelia featuresClosed Pre-purchase questions for Amelia   Updated August 3, 2021 at 11:20am   2 Most recent comment from [deleted]:Hi Vera,thank you for taking interest in Amelia, and for reaching out to ussell about 10 services online on the web (lawyer services), pay online and book an appointment online so that after booking t ... Kevin Rittershaus separate form by serviceClosed   Amelia   Updated August 3, 2021 at 11:02am   7 Most recent comment from [deleted]:Hi Kevin!That is all right - that's why we're hereIt's very important that we find the best way of the setup for you.Could I add multiple services on a page by using more than one ID?Yo ... Neil Lyons stopped workingClosed   Amelia   Updated August 3, 2021 at 11:01am   5 Most recent comment from [deleted]:We are glad to hear you were able to resolve the issue If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Matthew Bambrick book more packages before the package window closesClosed   Amelia   Updated August 3, 2021 at 10:47am   4 Most recent comment from [deleted]:Hi Matthew,They would need to book at least some of the appointments to be able to purchase the same package for the second time. Lisa Werner Loading BugClosed   Amelia   Updated August 3, 2021 at 10:06am   3 Most recent comment from [deleted]:Hi Lisa,thank you for reaching out to usPlease go to Amelia > Settings > Activation, and make sure to turn on the slider Load Entities.If that does not work, please reinstall Amelia with the file in t ...