As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Mike Harris Handling :Area" bookingClosed   Amelia   Updated November 10, 2021 at 11:52am   4 Most recent comment from [deleted]:Hi Mike,I'm glad it helped; If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. WILLIAM Z SHELLEY Some time slots not showing on calendarClosed   Amelia   Updated November 10, 2021 at 11:17am   2 Most recent comment from [deleted]:Hi William,thank you for reaching out to usThank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets our team has received, our response ... Jose Luis Slow presentation options in a formClosed   wpDataTables   Updated November 10, 2021 at 11:08am   2 Most recent comment from [deleted]:Hi JoseThank you for reaching out to us.Can you please show us the query used to create the table? Do you have the same issue with server side processing off?Can you provide us with a link to the fro ... Vartan N Step 1 & 2 missing fieldsClosed   Amelia   Updated November 10, 2021 at 11:04am   2 Most recent comment from [deleted]:Hi VartanThank you for reaching out to us.Please check if this option is disabled in your Customize tab, when you click on the edit icon next to the desired field James Yang calculating datesClosed   wpDataTables   Updated November 10, 2021 at 10:47am   3 Most recent comment from [deleted]:Hi JamesThank you for reaching out to us.Unfortunately, this can't be done out-of-the-box with the plugin. Our Formula columns can only calculate numerical data (integers and floats), but it can& ... Mehmet Soysal Service longer than 24hClosed   Amelia   Updated November 10, 2021 at 10:08am   4 Most recent comment from [deleted]:Hi Mehmet,thank you for contacting backThank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets our team has received, our response time ... Jaclyn Malleck questions about customizationClosed Pre-purchase questions for Amelia   Updated November 10, 2021 at 8:07am   2 Most recent comment from Marko Davidović:Hello Jaclyn, Thank you for your interest in our product. Please feel free to ask us whatever you want. Marc Hammoud customer noteClosed   Amelia   Updated November 9, 2021 at 10:33pm   4 Most recent comment from Aleksandar Vuković:Unfortunately, Marc, Liza no longer work with us, but we are thankful that she's been a part of TMS. The service she provided was great and truly appreciated. bengolfrates WP user syncClosed   Amelia   Updated November 9, 2021 at 6:01pm   3 Most recent comment from [deleted]:Hi there Thank you for the insight. It is a quite basic integration at the time being, we are collecting all useful information and insight on how to make it better in the future. This has been forwar ... Callum Staley Custom FieldClosed   Amelia   Updated November 9, 2021 at 5:53pm   2 Most recent comment from [deleted]:Hi CallumThank you for reaching out to us.Unfortunately it is not possible to set a number of times the custom field will appear. The only thing that comes to mind is creating a separate service for ... Rufaidh Theme ProblemClosed   Amelia   Updated November 9, 2021 at 5:34pm   3 Most recent comment from [deleted]:Hi RufaidhThank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ... Saidi Fethi I can't find marketing tools to add facebook pixelClosed   Amelia   Updated November 9, 2021 at 4:59pm   2 Most recent comment from [deleted]:Hi SaidiThank you for reaching out to us.Please make sure the plugin is updated to the latest version, as this feature was added recently. If you updated the plugin you must make sure the website and ... Mauricio Ramces Carmona Garcia formula columnsClosed   wpDataTables   Updated November 9, 2021 at 4:50pm   2 Most recent comment from [deleted]:Hi MauricioThank you for reaching out to us.There are several limitations when using formula columns in wpDataTables: One formula column cannot be used in another. This limitation can be avoided by ... Yamil Insaurralde Amelia Update - Not showing "My profile" option on the panelClosed   Amelia   Updated November 9, 2021 at 4:48pm   3 Most recent comment from [deleted]:Hi YamilThank you for the update we are glad to hear you wee able to find the solution If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderfu ... Catarina Pereira Integration WPdatatable Pro in to Gravity FormsClosed Pre-purchase questions for wpDataTables   Updated November 9, 2021 at 4:31pm   2 Most recent comment from [deleted]:Hi CatarinaThank you for reaching out to us.Can you please give us some more details on what you would like to achieve and provide us with an example?With wpDataTables you can create tables from entr ...