Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Hajjar Blocking tim in planningClosed   Amelia   Updated January 19, 2021 at 2:33pm   6 Most recent comment from Aleksandar Vuković:Thanks for explaining that again, Hajjar, but unfortunately what you're looking for to achieve is not possible with Amelia.I'll kindly ask you to add it as a feature suggestion on this pag ... elaine Create the Table dropdown with CSV import does not workClosed   Master-Detail Tables for wpDataTables   Updated January 19, 2021 at 2:10pm   5 Most recent comment from Aleksandar Vuković:Hello again elaineYou do have 2 empty headers:After adding TEST2 and TEST as column headers there, I was able to use this file for import: SPKR, Ltd. Appointment amendmentClosed   Amelia   Updated January 19, 2021 at 2:04pm   2 Most recent comment from Aleksandar Vuković:Hello thereThis is usually caused by configuration. Either your employee has another service booked from 07:00PM or he's not able to accept the appointment change for that time due to working hou ... Daniel Tyllack Gmail keeps disconnecting AmeliaClosed   Amelia   Updated January 19, 2021 at 1:49pm   3 Most recent comment from Aleksandar Vuković:Hello guys, thanks for updating us on that.Unfortunately, there's nothing that you can configure differently in Amelia to make it work better. For the SMTP to be registered as a more secure app, ... Sascha Search in Widget/NavigationClosed   wpDataTables   Updated January 19, 2021 at 1:44pm   2 Most recent comment from Aleksandar Vuković:Hello SaschaThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can only use Advanced Filters ... Klemen Teran Cron Job Finally Fixed (Next Day Reminders and Birthday Greetings notifications working)Closed   Amelia   Updated January 19, 2021 at 1:10pm   2 Most recent comment from Aleksandar Vuković:Hello KlemenThank you for lettings us know about this.I'll see that it's added in our FAQ section. Saima Shah Zoom integrationClosed   Amelia   Updated January 19, 2021 at 12:58pm   4 Most recent comment from Aleksandar Vuković:Hello SaimaWe cannot influence the authentication of the app, but that screen appears only when you're connecting your employees to the calendar. Once the employee is connected, this screen will ... Holger Show x Entries - does not workClosed   wpDataTables   Updated January 19, 2021 at 12:56pm   8 Most recent comment from Aleksandar Vuković:Hello HolgerI'm sorry to hear you were in the hospital, but I'm glad to see you're back. I hope you're doing better!This table has "Editing in popover" enabled, so to add a new ent ... Elias Selecting employee when purchasing packageClosed   Amelia   Updated January 19, 2021 at 12:49pm   2 Most recent comment from Aleksandar Vuković:Hello EliasThank you for your kind words.There's a bug with employees in packages, and to see them, you need to create at least one location. After you do, the employees will be shown in the pack ... Vivien Feld Upgrade to Amelia proClosed Pre-purchase questions for Amelia   Updated January 19, 2021 at 11:49am   4 Most recent comment from [deleted]:Hi Vivien Feld,You need to send us an email address that has been used for the purchase and need to tell your IT Manager to send us the email from that email address on [email protected] so we ... Lukas Huggenberg Conditional logic for customer notifications with Zoom linksClosed   Amelia   Updated January 19, 2021 at 11:40am   4 Most recent comment from [deleted]:You are welcome, Lukas.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Jing Ameria question before purchase the productClosed Pre-purchase questions for Amelia   Updated January 19, 2021 at 11:35am   2 Most recent comment from Miloš Jovanović:Hi Jing,Thank you for your inquire.1.Our plugin does nave integration with WooCommerce ( more information on this link ) but it is not possible to use woo gift cards unfortunately.2.Sorry to disapp ... Isaac Shutt The front-end calendar is not loading properlyClosed   Amelia   Updated January 19, 2021 at 11:30am   2 Most recent comment from Aleksandar Vuković:Hello IsaacThank you for your purchase.I can't replicate the issue you're describing on your page:Has the issue been resolved? Bram Vanthournout Google calendar integrationClosed   Amelia   Updated January 19, 2021 at 11:20am   8 Most recent comment from [deleted]:You are welcome, Laurent. Thank you. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Lee Questions about multiple licensesClosed Pre-purchase questions for Amelia   Updated January 19, 2021 at 10:17am   2 Most recent comment from [deleted]:Hi, Lee!Thank you for your interest in Amelia. I'd like to know if each installation will have a license, or is there a central dashboard where you manage your clients? -  If you use Amelia for ...