As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Hans Coomans Prices are corruptClosed   Amelia   Updated November 23, 2021 at 2:56pm   4 Most recent comment from [deleted]:Hi HansThank you for the update, we are glad to hear that If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  James Yang Upload data to existing tableClosed   wpDataTables   Updated November 23, 2021 at 2:33pm   2 Most recent comment from [deleted]:Hi JamesThank you for reaching out to us. If you want to bulk update the table you need to view the table in Excel-like mode in the back-end, and then bulk select; copy and paste the data from the Ex ... John Package IssueClosed   Amelia   Updated November 23, 2021 at 2:11pm   6 Most recent comment from Aleksandar Vuković:Thank you for your feedback, John, and sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! May ... Subhash Error! There was an error while trying to import tableClosed   wpDataTables   Updated November 23, 2021 at 2:11pm   6 Most recent comment from [deleted]:Hi Subhash I'm afraid we can't provide this kind of support and since we don't have remote access we will have to ask you to add this to wp_config.php file to display errors so we ca ... jamie bringing anyone with youClosed   Amelia   Updated November 23, 2021 at 2:06pm   4 Most recent comment from Aleksandar Vuković:Hello again Jamie.Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! I am sorry to disappoint ... Mandy Oldfield cancellation email x3Closed   Amelia   Updated November 23, 2021 at 1:08pm   4 Most recent comment from Marko Davidović:Hello Mandy,Sorry for the misunderstanding, you're correct - this won't help. The behavior that you see usually happens when you configure the notifications in Amelia to go through SMTP, but ... Ryan Integrating Table into PostClosed   wpDataTables   Updated November 23, 2021 at 1:02pm   2 Most recent comment from [deleted]:Hi RyanThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  Fea ... ismael how to center writing in the tableClosed   wpDataTables   Updated November 23, 2021 at 12:59pm   2 Most recent comment from [deleted]:Hi ismaelThank you for reaching out to us.There's no way to set this up with table or column settings, so you would need to add a custom CSS class to the column you wish to change the alignment f ... Daniel PAck de paquetes y serviciosClosed Pre-purchase questions for Amelia   Updated November 23, 2021 at 12:59pm   2 Most recent comment from Marko Davidović:Hello Daniel, Thank you for your interest in our product. Ameli in not suitable for ren a car business yet because the plugin cannot be used for multi-day bookings. It's currently limited to ap ... Joshua Jia Automated emailsClosed Pre-purchase questions for Amelia   Updated November 23, 2021 at 12:55pm   9 Most recent comment from Aleksandar Vuković:Hi again JoshuaSorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!1. If you have canceled your s ... Sébastien Nebor Plugin Amelia for Wordpress don't workClosed   Amelia   Updated November 23, 2021 at 12:53pm   2 Most recent comment from Marko Davidović:Hello Sébastien, Thank you for purchasing Amelia, and for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take ... Riku Forsman TranslationsClosed Pre-purchase questions for Amelia   Updated November 23, 2021 at 12:50pm   2 Most recent comment from Marko Davidović:Hello Riku, Thank you for your interest in our product.You can use Polylang if you want but if you're interested in translating the remaining 23% into Finnish, and send that to us, we'll be ... Jesus Ortigosa Event List - Not display outdated eventsClosed   Amelia   Updated November 23, 2021 at 12:42pm   4 Most recent comment from Marko Davidović:Hello Jesus, You cant filter it automatically you can just filter it manually or you can delete them permanently if you do not want them to appear in the calendar. You just need to go to Amelia/event ... Dean Loh Creating product tableClosed   wpDataTables   Updated November 23, 2021 at 12:33pm   2 Most recent comment from [deleted]:Hi DeanThank you for reaching out to us. At the moment, we don't have a native WooCommerce integration, so pulling data from WooCommerce's database can only be achieved using MySQL query-ba ... web Creator of the eventsClosed Pre-purchase questions for Amelia   Updated November 23, 2021 at 12:33pm   2 Most recent comment from Marko Davidović:Hello Web, Thank you for your interest in our product.You may be able to do this if you enable "read", "write" and "delete" capabilities of this user through a plugin like "User Role Editor". Please ...