Public Tickets
Nathan Morris
Amelia Employee Bios and LinksClosed
Amelia
Updated August 14, 2021 at 8:55am
2
Most recent comment from [deleted]:Hi Nathan,thank you for reaching out to usIt probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with ...
Matt Travers
Appointment Edit Grey OutClosed
Pre-purchase questions for Amelia
Updated August 14, 2021 at 8:53am
2
Most recent comment from [deleted]:Hi Matt,thank you for reaching out to usPlease make sure that you have a full version of Amelia and that there are no double Amelias in WordPress > Plugin.Also, it needs to be version 4.1.Please check ...
Thomas
RepaymentClosed
Amelia
Updated August 14, 2021 at 7:27am
4
Most recent comment from [deleted]:Hi Thomas,in that case yes!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Paul Spalvieri
error exporting customer infoClosed
Amelia
Updated August 14, 2021 at 7:10am
4
Most recent comment from [deleted]:Hi Paul!I was shocked to open this one yesterday and I have to apologize - this case was fully transferred to our senior a long while ago, but it seems that it never reached him (it was not visible as ...
Matthew Bambrick
PackageClosed
Amelia
Updated August 13, 2021 at 11:46pm
6
Most recent comment from [deleted]:Matthew,Thank you for sharing with us.We didn't test this solution before, but theoretically, it should work fine. The only thing that won't work is the payment status in Amelia for addition ...
Laura
New timesClosed
Amelia
Updated August 13, 2021 at 5:57pm
2
Most recent comment from [deleted]:Hi, Laura,Thank you for choosing Amelia.Please make sure that the WP time zone is set to the City and not to the UTC format.Also, please provide us with screenshots of your Emloyee's working hou ...
Howard Weng
Is it possible to set amelia manager to see only specific lcation?Closed
Amelia
Updated August 13, 2021 at 5:28pm
4
Most recent comment from [deleted]:Howard,Unfortunately, it's not that easy.One of our users wanted to limit Manager's access to Categories, and that's what one of our partners responded to him: "After gathering all the ...
Virginie Valade
making appointmentClosed
Amelia
Updated August 13, 2021 at 4:41pm
2
Most recent comment from [deleted]:Hi, Virginie,Thank you for choosing Amelia.You can achieve that by setting the Minimum time required before booking to 6 months (it's the highest number available) and the Period available for ...
Taewoo No
language settingClosed
Amelia
Updated August 13, 2021 at 4:37pm
2
Most recent comment from [deleted]:Hi, Taewoo,Thank you for choosing Amelia.By default, Amelia adjusts to the WP Language on the back-end.I'm afraid since Amelia isn't an open-source plugin, we won't be able to share th ...
marilyn deguire
Terms and conditionsClosed
Amelia
Updated August 13, 2021 at 1:59pm
2
Most recent comment from [deleted]:Hi Marilyn!Thank you for reaching out to usSure!To add a link to Terms & Conditions, you need to add the "Text Content" custom field, like this:
Then, you need to add a mandatory check-box custom fi ...
Agence15zen Galoyer
"Packages"Closed
Amelia
Updated August 13, 2021 at 10:39am
4
Most recent comment from [deleted]:Hi, Agence15zen,Thank you for letting us know that the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards.
Marco Bevilacqua
Customer Email not mandatory anymoreClosed
Amelia
Updated August 13, 2021 at 10:18am
2
Most recent comment from [deleted]:Hi Marco,thank you for reaching out to usPlease go to Amelia > Settings > Roles > Customer > and turn on Check for existing email when booking, so that clients cannot reuse an email.
Hans-Martin
Invoicing to customersClosed
Pre-purchase questions for Amelia
Updated August 13, 2021 at 9:58am
6
Most recent comment from [deleted]:Hans-Martin,Sorry for disappointing you.Please feel free to contact us if you have any other questions.Best Regards.
Miguel Gisbert
Unable to activate the pluginClosed
Amelia
Updated August 13, 2021 at 9:57am
4
Most recent comment from [deleted]:Hi, Miguel,I'm glad that you fixed the issue.Please feel free to contact us if you have any other questions.Best Regards.
Yasmine ACHGAF
Hide employeeClosed
Pre-purchase questions for Amelia
Updated August 13, 2021 at 9:53am
5
Most recent comment from [deleted]:Yasmine,I'm glad I could help.Please let us know if you have any other questions.Best Regards.