As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Promoestetica Colombia SAS SMTP ServiceClosed   Amelia   Updated November 24, 2021 at 11:53am   2 Most recent comment from [deleted]:Hi PromoesteticaThank you for reaching out to us.We have heard about our clients having issues using Zoho before but I know that some of our customers use Easy WP SMTP and it works just fine (at le ... Junge Event CalendarClosed   Amelia   Updated November 24, 2021 at 11:12am   2 Most recent comment from Marko Davidović:Hello Junge,We have already answered you in your other ticket. There is no need to open several tickets for the same issue because all duplicate tickets will be closed automatically.Thank you for yo ... ryuichi about cacheClosed   Amelia   Updated November 24, 2021 at 11:08am   4 Most recent comment from Marko Davidović:Hello Ryuichi, Thank you for purchasing Amelia, and for reaching out to us. If I understood correctly - the notifications aren't always being sent?If that's true, please add the following c ... Rohan Yoon time zone warning messageClosed Pre-purchase questions for Amelia   Updated November 24, 2021 at 11:04am   2 Most recent comment from Marko Davidović:Hello Rohan,Thank you for reaching out to us. You have opened 17 tickets with this account, and they are all under "Pre-Purchase questions for Amelia" section. We cannot find any purchases related t ... Raphael Babilonia Issue with PayPal paymentClosed   Amelia   Updated November 24, 2021 at 10:49am   5 Most recent comment from Aleksandar Vuković:Hello TomSorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! You cannot post a private response ... web Payment getawayClosed Pre-purchase questions for Amelia   Updated November 24, 2021 at 10:48am   2 Most recent comment from Marko Davidović:Hello, Thank you for your interest in our product. Amelia has only integration with these payment systems: PayPal, Mollie, Stripe, and WooCommerce. More about the integration of Amelia with these p ... Felipe Customize continue buttonClosed   Amelia   Updated November 24, 2021 at 10:46am   2 Most recent comment from Aleksandar Vuković:Hello FelipeSorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!You're referring to this but ... Shabin Google calendar sync and approvalClosed Pre-purchase questions for Amelia   Updated November 24, 2021 at 10:39am   2 Most recent comment from Marko Davidović:Hello Shabin, Thank you for your interest in our product. Amelia has integration with Google and Outlook Calendar. We don't have an integration for Crestraone, but please add a suggestion and t ... Junge Calandar bookingClosed   Amelia   Updated November 24, 2021 at 10:26am   2 Most recent comment from Marko Davidović:Hello Junge, Thank you for purchasing Amelia, and for reaching out to us.Events cant be shown in that way, but they can be filtered by date. If I misunderstood please explain it to us in more detail a ... Freddie Cheung row display and table heightClosed   wpDataTables   Updated November 24, 2021 at 10:22am   5 Most recent comment from Isidora Markovic:Hi Freddie,I am glad that you found solution for your request.Best regards. Freddie Cheung filter options display errorClosed   wpDataTables   Updated November 24, 2021 at 8:22am   2 Most recent comment from Isidora Markovic:Hi Freddie,Thank you for your purchase. Sorry for the late response, we have some agents that have contracted Covid-19, so our team is cut in half.Please provide me a temporary WP-admin (administrato ... Brittany using a gift certificate with AmeliaClosed   Amelia   Updated November 23, 2021 at 4:49pm   3 Most recent comment from [deleted]:Hi thereThank you for reaching out to us.We don't have gift vouchers but we have an option for creating discount codes. These codes can be set and sent automatically in our notifications after th ... Paloma Leal want to upgrade my licenseClosed   Amelia   Updated November 23, 2021 at 4:32pm   2 Most recent comment from [deleted]:Hi PalomaThank you for reaching out to us. We will gladly help you with the upgrade. If you confirm the upgrade, we will forward the request to our reseller, Paddle, and they will process the payment. ... Marco Fettes Bookings of all Employees in one google Calendar?Closed   Amelia   Updated November 23, 2021 at 3:10pm   5 Most recent comment from [deleted]:You are most welcome and thank you for the kind words If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Curtis Data Table Creation Not WorkingClosed   wpDataTables   Updated November 23, 2021 at 2:56pm   3 Most recent comment from Isidora Markovic:Hi Curtis, Thank you for your purchase. Sorry for the late response, we have some agents that have contracted Covid-19, so our team is cut in half.We notice that you open two tickets with same issue ...