Public Tickets
Tan
Total not working with group byClosed
wpDataTables
Updated August 15, 2021 at 2:15pm
6
Most recent comment from [deleted]:Hi Tan,thank you for letting me know that you've found a solutionIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Gerald
Payment hhmethodsClosed
Pre-purchase questions for Amelia
Updated August 15, 2021 at 2:06pm
2
Most recent comment from [deleted]:Hi Gerald,thank you for taking interest in Amelia and for reaching out to usAt the moment, we only have those methods available; you can check if WooCommerce has plugins for Mercadopago or Transbank.I ...
Carolina
can i change default formClosed
Pre-purchase questions for Amelia
Updated August 15, 2021 at 2:03pm
4
Most recent comment from [deleted]:Hi Carolina!Thank you for contacting backThe default language of your Amelia will be the one that you have chosen in the WordPress settings.
The plugin and labels can be translated using POEDIT or L ...
Diego
event creationClosed
Amelia
Updated August 15, 2021 at 1:15pm
2
Most recent comment from [deleted]:Hi Diego,Thank you for reaching out to usYou can set a recurring event that will repeat weekly so if you pick out Monday and Thursday, and set it to weekly it will repeat like that. However, please m ...
Tawewat
How can I get zoom linkClosed
Amelia
Updated August 15, 2021 at 9:10am
4
Most recent comment from [deleted]:Hi Tawewat,I see; I'm afraid that this is currently not possible.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and ...
Paulo Cantante
ameliacustomerpanel login vs wordpress loginClosed
Amelia
Updated August 15, 2021 at 8:59am
16
Most recent comment from [deleted]:Hi Marco!Thank you for reaching out to usThis cannot be blocked I'm afraid; you can try turning off the option Check For Existing Email in Amelia > Settings > Roles > Customer, however, this mo ...
Wendy Perelstein
Highcharts Basic Column Chart does not display all columnsClosed
wpDataTables
Updated August 18, 2021 at 12:21pm
7
Most recent comment from [deleted]:Hi Wendy!Here is an update:This seems to be a bug, because when follow filtering is on, it shows the first 10 entries no matter what is set up. We will try resolving this in the future updates; there ...
Stuart
Course adaptationsClosed
Pre-purchase questions for Amelia
Updated August 14, 2021 at 11:38am
2
Most recent comment from [deleted]:Hi Stuart!Thank you for reaching out to usService limit is currently 1 day, I'm afraid; you can offer packages or recurring services but booking of one would not automatically book the other.
Erik Haagensen
WooCommerce reportingClosed
Pre-purchase questions for wpDataTables
Updated August 14, 2021 at 11:34am
2
Most recent comment from [deleted]:Hi Erik,thank you for reaching out to usThis can be managed with the plugin; however, can you please provide a bit more details about the table content - any special requirements needed, such as total ...
Tim
Notification templates are blankClosed
Amelia
Updated August 14, 2021 at 11:03am
2
Most recent comment from [deleted]:Hi Tim,thank you for reaching out to usI see that you have Grammarly; please turn it off when managing Notifications. We are aware of this and working to release a fix in the future.
Matthew Hellier
Notification zoom linkClosed
Amelia
Updated August 14, 2021 at 10:40am
4
Most recent comment from [deleted]:Hi Matthew,yes unfortunately this is the alignment of the placeholder at the moment; we will see to add more customization to it.For the site are you looking for our store or Amelia site?
Jarno Kylander
Why do I have to input purchase code for every ticket?Closed
Amelia
Updated August 14, 2021 at 10:34am
2
Most recent comment from [deleted]:Hi Jarno,agreed; this is something that Ticksy requests for identification, as surprisingly it does not have a "connected to account" information automatically and customers sometime have more than on ...
Theodore Henry
Location dependent on input from a custom fieldClosed
Amelia
Updated August 14, 2021 at 9:40am
3
Most recent comment from [deleted]:Hi Theodore!I'm glad that you have found a solution; you can also use [ameliacatalog] view to display your categories firstIf you have any further questions or issues, please feel free to open a ...
Gerardo Camorlinga
Coupon for PackagesClosed
Amelia
Updated August 14, 2021 at 9:36am
4
Most recent comment from [deleted]:Hi Gerardo!Thank you for the submission; yes, and users will be able to vote on it nowIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
radbase
errorClosed
Amelia
Updated August 14, 2021 at 9:26am
9
Most recent comment from [deleted]:Hi there!True, Google Translate can be very troublesome.I'm glad to hear first issue is goneFor the other issue, please check Amelia > Settings > Integrations > Google > Return Busy Slots need ...