As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Studentmassage Location before serviceClosed   Amelia   Updated December 21, 2021 at 9:56am   2 Most recent comment from [deleted]:Hi Lars Thank you for reaching out to us. You can customize your booking form in Amelia > Customize. Just drag&drop Locations field above the Service field. If you have any more issues or questions f ... Brian Lovelace Amelia Feature // Contracts?Closed   Amelia   Updated December 21, 2021 at 9:49am   2 Most recent comment from Uroš Jovanović:Hello Brian,Thank you for reaching out to us.Amelia allows the creation of custom fields but unfortunately, they cannot be dynamically populated. Please feel free to search through our feature sugge ... david Booking plugin not displaying properlyClosed   Amelia   Updated December 21, 2021 at 9:19am   8 Most recent comment from Marko Davidović:Hello David,As far as we can see the previous issue is resolved and know the customers can see the locaton and they can choose an employeeAs far as multiple locations per employees goes I am sorry t ... Joey Chu Amelia PackageClosed Pre-purchase questions for Amelia   Updated December 21, 2021 at 8:52am   2 Most recent comment from Stanislav Snagovskiy:Hello Joey,Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea list ... Jenny Hipkiss Selected Appointments Not Showing on Google CalendarClosed   Amelia   Updated December 21, 2021 at 8:39am   2 Most recent comment from Stanislav Snagovskiy:Hello Jenny, Thank you for reaching out to us. It could be a cache issue. Please deactivate Amelia, clear cache, activate Amelia, clear cache again. You can clear cache with the plugin "W3 Total Cach ... Patrick Booking scenarioClosed Pre-purchase questions for Amelia   Updated December 21, 2021 at 7:37am   6 Most recent comment from Marko Davidović:Hello Patrick, Thank you for purchasing our product, and for reaching out to us.We understand your point of view I'll kindly ask you to add it as a feature suggestion on this page.  Features ... m83 General Plugin SettingsClosed   wpDataTables   Updated December 20, 2021 at 6:19pm   4 Most recent comment from Miloš Jovanović:Hello again, m83.Great to hear that it will work.If there is anything else we could help you with, if not related to this topic - please create a new ticket, we will be here for you. Thanks. Hassan Zoorani Minimum time required before booking:Closed   Amelia   Updated December 20, 2021 at 4:46pm   9 Most recent comment from Uroš Jovanović:Hello Hassan,Glad we were able to assist you with this issue.Feel free to contact us if you have any other issues. troy smsClosed   Amelia   Updated December 20, 2021 at 4:27pm   2 Most recent comment from Stanislav Snagovskiy:Hello Troy, Thank you for reaching out to us.An employee can only have one phone number, so you can send an SMS to only one phone number.If you need some further assistance, please don't hesitat ... Michael Clarke Employee and "No. of persons"Closed   Amelia   Updated December 20, 2021 at 2:55pm   4 Most recent comment from Aleksandar Vuković:Hello NeilThank you for reaching out to us.In Amelia/Customize you can change almost all labels related to the booking form. What you're referring to as "Appointment" and number of persons is rel ... igoc missing informationClosed   Master-Detail Tables for wpDataTables   Updated December 20, 2021 at 2:42pm   3 Most recent comment from Aleksandar Vuković:Hey igocThank you for letting us know the issue has been resolved. No need to apologize, we apologize for the late response!If you have any further questions or issues, please feel free to open a new ... Shira Feen Customer DataClosed   Amelia   Updated December 20, 2021 at 2:41pm   2 Most recent comment from Uroš Jovanović:Hello Shira,Thank you for reaching out to us.Unfortunately, it is not possible to register with multiple names for one account, as only one name can be linked to an email. Another account would have t ... Daniel Lewis Update to ChartJS version 3 library?Closed   wpDataTables   Updated December 22, 2021 at 1:58pm   3 Most recent comment from Aleksandar Vuković:Hi again DanielOur developers confirmed that this is planned, and once all charts are tested we will release it in one of our future updates. Diego Sarmiento Tha chart don´t show all the series addedClosed   wpDataTables   Updated December 20, 2021 at 2:15pm   4 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Diego, thank you for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Justin Buckley MySQL Query TableClosed   wpDataTables   Updated December 20, 2021 at 2:11pm   2 Most recent comment from Aleksandar Vuković:Hello JustinThank you for your purchase.Our logic is based on a PHP SQL parser which has full support for the SQL dialect for the following statement types SELECT, INSERT, UPDATE, DELETE, REPLACE, RE ...