As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Unger Brigitta data importClosed Pre-purchase questions for Amelia   Updated December 17, 2021 at 1:39pm   2 Most recent comment from [deleted]:Hello Unger Thank you for reaching out to us. There is a way to import Amelia data to a new website by moving database tables. There are around 47 tables with wp_amelia_ prefix that need to be moved. ... Oliver functionalityClosed   Amelia   Updated December 17, 2021 at 1:26pm   4 Most recent comment from [deleted]:Hi again OliverI can see the solution with Extras like not using Extra "Model", but using Extra "1 hour shooting with model N" and setting Maximum Quantity to 5 (for example). So, your customer books ... Felicia Westerlund Google Calendar Multiple EmployeesClosed   Amelia   Updated December 17, 2021 at 12:36pm   6 Most recent comment from Stanislav Snagovskiy:Dear Felicia,I hope you're doing well. No worries, everything will work as supposed to, just follow the instructions below, this should help solve your issue, if not, let us know, please.Thank y ... William Hartanto Employee InformationClosed   Amelia   Updated December 17, 2021 at 10:48am   2 Most recent comment from Marko Davidović:Hello William, Thank you for purchasing Amelia, and for reaching out to us.Currently, there is no such feature built-in in Amelia. You can only create separate pages on your site where the customers ... Lee Germeroth Percentage sorting not correctClosed   wpDataTables   Updated December 17, 2021 at 10:22am   2 Most recent comment from Aleksandar Vuković:Hello LeeThank you for your purchase.You are using a string-type column, so it can't be sorted as a number. You need to change the column type to be Integer, and then add the suffix (%) so it can ... Daniele Employees view appointment of otherClosed   Amelia   Updated December 17, 2021 at 9:52am   6 Most recent comment from Marko Davidović:Hello Daniele, Thank you for purchasing Amelia, and for reaching out to us.If you mean "is it possible to enable the deletion of an appointment from the frontend" for the employees so that they can d ... Jeremy Avenarius Creating a custom table to show bookings to customer instead of using customer panelClosed   Amelia   Updated December 17, 2021 at 9:33am   4 Most recent comment from Stanislav Snagovskiy:You are welcome, Jeremy, We do not provide custom work. I'm sorry to disappoint you, but unfortunately, there is no advice we could share about this, at the moment. Since what you're tryi ... nelson Amelia Customer panel not showingClosed   Amelia   Updated December 17, 2021 at 9:12am   2 Most recent comment from Stanislav Snagovskiy:Hello Nelson, Thank you for reaching out to us. I fixed it, please check http://aepa.asia/amelia-customer-panel/ You had a conflict with Vue JS: I disabled the "Use already loaded Vue" setting in Ame ... Cody Bradt Website PluginClosed Pre-purchase questions for Amelia   Updated December 17, 2021 at 8:38am   2 Most recent comment from Stanislav Snagovskiy:Hello Cody, Thank you for reaching out to us.Amelia is a true plugin, you can find instructions on how to Install Amelia WordPress Booking Plugin on your website here: https://wpamelia.com/installing ... Shana Service DurationClosed   Amelia   Updated December 17, 2021 at 8:23am   4 Most recent comment from Marko Davidović:Hello Shana, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Ben Foster Outlook ExportClosed Pre-purchase questions for Amelia   Updated December 17, 2021 at 8:15am   2 Most recent comment from [deleted]:Hello BenThank you for reaching out to us.Amelia has Outlook calendar integration. We have a detailed instructions for it here: https://wpamelia.com/configuring-outlook-calendar/But unfortunately,  ... Pesce Comunica slotClosed   Amelia   Updated December 17, 2021 at 7:53am   6 Most recent comment from Marko Davidović:Hello, We are glad that everything has been sorted out. If you have any more questions please feel to open another ticket. chrisburr A BugClosed   wpDataTables   Updated December 17, 2021 at 7:06am   8 Most recent comment from Isidora Markovic:Hi chrisburr,Yes you can find it in our docs:1. For link column in datatable https://wpdatatables.com/documentation/column-features/url-link-columns/2. For link editor in simple table https://wpdat ... Shane Terpstra Update broke ALL Google Spreadsheet TablesClosed   wpDataTables   Updated December 17, 2021 at 6:49am   14 Most recent comment from Isidora Markovic:Hi Shane,Yes it is explain in one of previous tickets  Google Sheets API has a quota limit. It's limited to 500 requests per 100 seconds per project, and 100 requests per 100 seconds per user. ... François No events in calendar viewClosed   Amelia   Updated December 16, 2021 at 5:25pm   2 Most recent comment from Stanislav Snagovskiy:Hello François,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with another plugin you have installed. Can you please deactivate all other plugins exce ...