As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jose Luis Martinez Update Amelia Plugin from v2.8Closed   Amelia   Updated February 7, 2022 at 10:44am   8 Most recent comment from Aleksandar Vuković:Hey, JoseI'm glad to hear that!If you need some further assistance, please feel free to reach out to us. Marco URL ParameterClosed   wpDataTables   Updated February 7, 2022 at 10:40am   3 Most recent comment from Aleksandar Vuković:Hello Marco. Thank you for your purchase.Tim, thank you for your assistance.Marco, if what Tim suggested is not what you were looking for, can you please provide us with more detail about your inquiry ... Todd McMahon Column IDs changing when edits are made in Formidable FormsClosed   wpDataTables   Updated February 8, 2022 at 8:53am   3 Most recent comment from Aleksandar Vuković:Hello again ToddUnfortunately, our developers said there's no workaround for this, so without modifying the logic, it can't be done.Sorry for the inconvenience. dick penny which WP doc lib plugin to useClosed Pre-purchase questions for wpDataTables   Updated February 7, 2022 at 10:07am   2 Most recent comment from Aleksandar Vuković:Hello there.Thank you for reaching out to us.Please note that you've reached the support platform for wpDataTables and Amelia WordPress plugins. We provide support for our products, and we cannot ... Ron Poppen UpgradeClosed Pre-purchase questions for Amelia   Updated February 7, 2022 at 9:47am   2 Most recent comment from Uroš Jovanović:Hello Ron,Thank you for reaching out to us.Licenses can be upgraded to higher tiers through our store, by clicking on the "Upgrade" button: A new modal opens up where you can choose available upgrade ... Bram Vanthournout Problem with export of appointmentsClosed   Amelia   Updated February 7, 2022 at 9:06am   23 Most recent comment from Aleksandar Vuković:Hey LaurentThank you for the suggestion! I'll make sure it is forwarded to our management directly, so even if it doesn't make it to the suggestions page in a short period of time, do note t ... Michael Table has no rows errorClosed   wpDataTables   Updated February 7, 2022 at 9:04am   3 Most recent comment from Aleksandar Vuković:Hey MichaelThank you for your purchase and thank you for letting us know the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll ... Pesce Comunica unable to edit text in a serviceClosed   Amelia   Updated February 7, 2022 at 8:34am   19 Most recent comment from Aleksandar Vuković:You're welcome, Pesce.If you do require some further assistance, please let me know. Jan Lukas Exotic fast car booking timeClosed Pre-purchase questions for Amelia   Updated February 7, 2022 at 8:27am   3 Most recent comment from [deleted]:Hello JanThank you for your interest in Amelia.Yes, unfortunately, it's not possible with the plugin's built-in features, so we cannot recommend you to use Amelia for your business now. Sean [ameliasearch today=1]Closed   Amelia   Updated February 7, 2022 at 8:19am   4 Most recent comment from [deleted]:Glad to hear the issue is resolved, SeanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Katrina plugin featuresClosed Pre-purchase questions for Amelia   Updated February 7, 2022 at 7:18am   2 Most recent comment from [deleted]:Hello KatrinaThank you for your interest in Amelia and reaching out to us.You can create group and individual Appointments using Amelia plugin. As for double-booking, your client cannot book the same ... Manue CIVIS receipt for your Amelia Developer SubscriptionClosed   Amelia   Updated February 7, 2022 at 6:46am   2 Most recent comment from [deleted]:Hi ManueI can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/2973533/ For future reference, please don't open mul ... valentina de caro scheduled hourClosed   Amelia   Updated February 6, 2022 at 10:22pm   2 Most recent comment from Uroš Jovanović:Hello Valentina,Thank you for reaching out to us.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inhe ... Barry Horsley BlobClosed   wpDataTables   Updated February 7, 2022 at 10:42pm   3 Most recent comment from Miloš Jovanović: Hi, BarryI am sorry to disappoint you, but the devs advised this is not possible with our plugin yet.You can suggest this as a built-in feature on this link https://wpdatatables.com/documentation/f ... arifah Email ReminderClosed   Amelia   Updated February 5, 2022 at 6:21pm   2 Most recent comment from Stanislav Snagovskiy:Hello Arifah,Thank you for reaching out to us.cron is a Linux utility which schedules a command or script on your server to run automatically at a specified time and date. A cron job is the schedul ...