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Public Tickets

Kate Dempsey NotificationClosed   Amelia   Updated August 21, 2021 at 9:18am   20 Most recent comment from [deleted]:Hi, Kate,Sorry for the delay.Our developers found a bug and added a fix for it, so please re-install Amelia from the attached file.First, please check that the option Delete plugin tables is disabled ... Miguel Estrada Domain Transfer to live site.Closed   Amelia   Updated August 19, 2021 at 12:04pm   5 Most recent comment from [deleted]:Hi, Miguel,Thank you for choosing Amelia.If you duplicated your staging site to the live site, then yes, all the data should be available in Amelia there. Otherwise, if you just created a new databas ... Marin Tapnoi Customer name suggestion not working properlyClosed   Amelia   Updated August 19, 2021 at 11:19am   6 Most recent comment from [deleted]:Niall,Thank you for the link.I responded to your ticket, please check it.Best Regards. Niall McKee Customer name suggestion not working properlyClosed   Amelia   Updated August 19, 2021 at 11:18am   2 Most recent comment from [deleted]:Niall,Please try to re-install Amelia from the file attached below. Hopefully, it will help to resolve the issue.First, please check that the option Delete plugin tables is disabled in Amelia -> Sett ... itiel appointment color settingsClosed   Amelia   Updated August 19, 2021 at 11:14am   2 Most recent comment from [deleted]:Hi itielThank you for reaching out to us.I'm afraid, it's not possible to achieve this with simple CSS since it would require some custom script that will be able to "recognize" an Employee ... James Metzger Change domainClosed   Amelia   Updated August 19, 2021 at 10:58am   2 Most recent comment from [deleted]:Hi JamesThank you for reaching out to us.We have deactivated the licence on the domain from the screenshot, you can now go to your Amelia - Settings - Activation and activate it on your new domain. TAFF Appointment Reminder Time Mis-MatchClosed   Amelia   Updated August 19, 2021 at 10:15am   2 Most recent comment from [deleted]:Hi TAFFIssues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your ... J K unrecognized files flagged by security pluginClosed   Amelia   Updated August 19, 2021 at 10:14am   4 Most recent comment from [deleted]:Hi JeffFrom what I can see on the screenshot you sent, it seems that this plugin is flagging every change made in Amelia. If you have a new customer added, if you have made any modifications to your ... Howard Weng Sort appointments by created timeClosed   Amelia   Updated August 19, 2021 at 10:13am   2 Most recent comment from [deleted]:Hi Howard,thank you for reaching out to usEmployee panel does not have this type of sort, but you can see the order of bookings by the time of payment made (if you have online payment, payment is made ... Alexander T Martins Custom Field valueClosed   Amelia   Updated August 19, 2021 at 9:03am   7 Most recent comment from [deleted]:Hi Maria and Howard,thank you for reaching out to usPlease make sure to open separate tickets and we will be happy to assist, as having 3 clients in one ticket could lead to a slower process. Declan Flynn Page Size for Event List ViewClosed   Amelia   Updated August 19, 2021 at 8:59am   4 Most recent comment from [deleted]:Hi Declan,it's a bit "invisible" being between other general settings related about other features; events don't really have that many features included so we could not make a separate Event ... Frédéric Prud\'homme Book an employee and a specific location according a serviceClosed   Amelia   Updated August 19, 2021 at 8:38am   18 Most recent comment from [deleted]:Hi Frédéric,thank you for contacting back!Thank you as well for such a kind offer; however, the only way a development of a feature can be accelerated is if more people vote for the feature. Arran Hearn StylingClosed   wpDataTables   Updated August 19, 2021 at 8:32am   8 Most recent comment from [deleted]:Hi Arran,thank you for contacting back.There are multiple different skins available that you can use, under the Customize tab. If those skins are not suitable for you you would need to override the CS ... J K Front End CalendarClosed   Amelia   Updated August 19, 2021 at 12:18am   12 Most recent comment from [deleted]:Jeff,Enabling the "Load Entities on page load" slider in Amelia -> Settings -> Activation can speed up Amelia.However, this issue might be coming from the server's capacity or a conflict between ... Lina Grebe Selfmade notice not workClosed   Amelia   Updated August 18, 2021 at 11:59pm   4 Most recent comment from [deleted]:Lina,Thank you for the credentials.I duplicated the Corona Update notification (I changed the settings to 2h prior to the Event, so it wasn't 100% the same, also I triggered Cron manually):Could ...