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Public Tickets

Alan Unable to make payments using Stripe APIClosed   Amelia   Updated August 21, 2021 at 9:28am   7 Most recent comment from [deleted]:Alan,Our developer tested payments with our test credentials and they worked.Could you please try to switch to test mode, enter the test credentials, and try again? The issue might be coming from the ... Rafal Element in customer panel missing translationClosed   Amelia   Updated August 19, 2021 at 11:00pm   6 Most recent comment from [deleted]:Rafal,It's the only thing I can do for now, unfortunately.Please feel free to contact us if you have any other questions. Best Regards.  Reginald Markes How to send email to more than 1 customer emailClosed   Amelia   Updated August 19, 2021 at 10:26pm   2 Most recent comment from [deleted]:Hi, Reginald,Thank you for choosing Amelia and for your kind words as wellAs far as I understand, your Customers book their appointments together, so one of the partners is being added as "+1", is tha ... Miss Planty El-Shaal Woocommerce product attributesClosed   Amelia   Updated August 19, 2021 at 10:19pm   2 Most recent comment from [deleted]:Hi, Miss Planty,Thank you for choosing Amelia and for your kind words as well.We didn't test this plugin yet, but it seems like it's a pretty big thing in Germany (I received a few question ... Mohammad Khyrul Islam Punom Step by step booking form customization issueClosed Pre-purchase questions for Amelia   Updated August 19, 2021 at 10:14pm   2 Most recent comment from [deleted]:Hi, Mohammad,Thank you for your inquiry.I'm afraid, at the moment it's not possible to change the order of the booking steps in the booking form. Each step triggers the next one, that' ... Alex Packages of servicesClosed Pre-purchase questions for Amelia   Updated August 19, 2021 at 10:06pm   2 Most recent comment from [deleted]:Hi, Alex,Thank you for your inquiry.At the moment, only a Customer can book Appointments from a package on the Customer Panel. It is not possible to book Appointments from Packages on the back-end, u ... Sergio Limited time ServiceClosed   Amelia   Updated August 19, 2021 at 9:47pm   2 Most recent comment from [deleted]:Hi, Sergio,Thank you for choosing Amelia.You can make a Service available only for a particular period of time if you set your Employee's working hours as Special days, for example:It can be don ... superpolvorilla problemas pasarela de pago ameliaClosed   Amelia   Updated August 19, 2021 at 4:26pm   2 Most recent comment from [deleted]:Hi there,thank you for reaching out to usPlease let me know if you have 4.1 version of Amelia and which payment method are you using. JC using in custom member dashboardsClosed Pre-purchase questions for wpDataTables   Updated August 19, 2021 at 3:57pm   2 Most recent comment from [deleted]:Hi JCThank you for reaching out to us.To be honest I am not sure what exactly you have in mind, you can use wpDataTables for a variety of scenarios.We have Lite version of wpdatatables which you can t ... [email protected] Percentage Doughnut | Chart.jsClosed   wpDataTables   Updated August 19, 2021 at 3:42pm   2 Most recent comment from [deleted]:Hi thereThank you for reaching out to us.They can only be added with wpDataCharts callbacks, not with the built-in features of the plugin. Please take a look at this support thread. It shows how you ... Magnus Event resizing webpageClosed   Amelia   Updated August 19, 2021 at 3:05pm   16 Most recent comment from [deleted]:Hi MagnusUnfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the is ... stormy long loading timesClosed   Amelia   Updated August 19, 2021 at 1:45pm   2 Most recent comment from [deleted]:Hi, Stormy,Thank you for choosing Amelia.Could you please tell if you faced any issues with the page load speed before?Also, please try to enable the "Load Entities on page load" slider in Amelia -> S ... Bill weir SQL Server connectivityClosed   wpDataTables   Updated August 19, 2021 at 1:39pm   4 Most recent comment from [deleted]:Hi BillWe are happy to hear that, thank you for letting us know If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Willard Sort Customer order by first registration?Closed   Amelia   Updated August 19, 2021 at 2:47pm   5 Most recent comment from [deleted]:Hi WillardI just heard back from our our dev team. They confirmed this logic has always been used and there were no changes recently regarding this.I'll kindly ask you to add it as a feature sug ... Christine Weeks packages of servicesClosed   Amelia   Updated August 19, 2021 at 1:15pm   2 Most recent comment from [deleted]:Hi, Christine,Thank you for choosing Amelia.I'm afraid, at the moment Packages require pre-set Services and the number of Appointments included. Sorry for disappointing you.You can suggest that ...