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Public Tickets

Andres Arias Is possible make a plan upgrade?Closed Pre-purchase questions for Amelia   Updated August 23, 2021 at 3:21pm   2 Most recent comment from [deleted]:Hi Andres,thank you for reaching out to us, and for taking interest in AmeliaSure - you can upgrade from Basic to Pro anytime; just contact us and provide the email you purchase Basic with, and let us ... Tijmen Multi-value inputClosed   wpDataTables   Updated August 23, 2021 at 3:19pm   2 Most recent comment from [deleted]:Hi TijmenThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. It probably can be done with some custom work, but our developers are very bus ... Jasper Geelen Creating chart with multiple seriesClosed Pre-purchase questions for wpDataTables   Updated August 23, 2021 at 1:36pm   8 Most recent comment from [deleted]:Hi FarrellUnfortunately we do not have any samples to provide since this is not a standard plugin feature.But we can recommend these services for customization: https://codeable.io/?ref=l1TW1 https: ... Yassine SOUKRET Loading circle when opening wpdatatablesClosed   wpDataTables   Updated August 23, 2021 at 1:25pm   2 Most recent comment from [deleted]:Hi Yassine,thank you for reaching out to usIt could be due to the data amount, but does the backend eventually load if you leave it like that for an extended amount of time or no? Because if it loads ... Manuel Hauer Collapseable Table-Rows & IconsClosed   wpDataTables   Updated August 23, 2021 at 1:12pm   2 Most recent comment from [deleted]:Hi Manuel!Thank you for reaching out to usYes, that is the procedure so far, however, I'm afraid that we could not provide further customization.It probably can be done with some custom work, but ... David Integration with elementorClosed   Amelia   Updated August 23, 2021 at 12:44pm   4 Most recent comment from [deleted]:Hi David I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having ... Nickie Time every 15minutesClosed   Amelia   Updated August 23, 2021 at 12:16pm   6 Most recent comment from [deleted]:Hi NickiePlease make sure you are booking the event using information that have not been previously associated to any other user account. In the Events tab you will be able to chose the time frame an ... Jon Multi-Location Capability?Closed Pre-purchase questions for Amelia   Updated August 23, 2021 at 11:48am   5 Most recent comment from [deleted]:Hi Jon-If you are using only one website to manage different brands on different locations you will be able to use the same Amelia calendar and assign the same employees to different locations, howeve ... Miriam Michalak Hide Event from Calendar but not siteClosed   Amelia   Updated August 23, 2021 at 11:28am   2 Most recent comment from [deleted]:Hi MiriamThank you for reaching out to us.I'm afraid since all events in the "events list" have the same HTML structure and classes, we can't add a specific class based on the event tag so ... Willard Can a customer be an employee?Closed   Amelia   Updated August 23, 2021 at 11:07am   2 Most recent comment from [deleted]:Hi WillardThank you for reaching out to us.Unfortunately it is not possible to have one user account perform two different roles - employee and customer at the same time. You will need to create a sep ... Vivien Vereczki activation errorClosed   Amelia   Updated August 23, 2021 at 9:10am   2 Most recent comment from [deleted]:Hi Vivien,thank you for letting us knowIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Erik STARTTLS supportClosed   Amelia   Updated August 23, 2021 at 8:30am   2 Most recent comment from [deleted]:Hi Erik,thank you for reaching out to usI'm afraid that we don't have this integration at the moment in Amelia SMTP; I'll kindly ask you to add it as a feature suggestion on this page ... Émilie RefoundClosed   Amelia   Updated August 23, 2021 at 8:20am   2 Most recent comment from [deleted]:Hi Émilie,thank you for reaching out to usAs our policy states 15 days, and it is the responsibility of our client to be aware of that time when purchasing,  I have reached out to the department t ... Nils Several appointments with one serviceClosed   Amelia   Updated August 22, 2021 at 10:23pm   2 Most recent comment from [deleted]:Hi again, Nils,Probably it can be achieved with Packages of Services. Packages of Services is a feature that allows creating packages of multiple appointments (of the same or different services). In ... Joseph Benson Payment GatewayClosed   Amelia   Updated August 22, 2021 at 10:05pm   2 Most recent comment from [deleted]:Hi, Joe,Thank you for choosing Amelia.If I'm not mistaken, GoCardless is included in WooCommerce payment getaways. If so, then it can be used through our integration with WooCommerce.Otherwise, ...