Public Tickets
Maniquant Jacques Jacques
Test StripeClosed
Amelia
Updated August 27, 2021 at 12:38pm
2
Most recent comment from [deleted]:Hi ManiquantThank you for reaching out to us.You need to use one of the Stripe's Test cards in order to test bookings with Stripe test mode, so you can't use an actual card with it. Once ...
Trey Barkett
Changing Email NotificationsClosed
Amelia
Updated August 27, 2021 at 12:32pm
2
Most recent comment from [deleted]:Hi TreyThank you for reaching out to us.This usually happens if you have a language checking tool, like "Gramarly" or "LanguageTool" installed on your browser.
When you get to the Notifications page i ...
Frédéric Prud\'homme
Service with a slot freeClosed
Amelia
Updated August 27, 2021 at 12:29pm
2
Most recent comment from [deleted]:Hi Frédéric
Thank you for reaching out to us.
If the employee is working on one appointment (service 1), from 09:00 - 12:00, only that service will have available slots for booking, while services ...
Debbie van Cleef
Booking wizard not visible on mobileClosed
Amelia
Updated August 27, 2021 at 12:07pm
4
Most recent comment from [deleted]:Debbie,That's great! Thank you for letting us know that you resolved the issue.Please feel free to contact us if you have any other questions.Best Regards.
Paul
Duplicate email addressesClosed
Amelia
Updated August 26, 2021 at 11:07pm
2
Most recent comment from [deleted]:Hi, Paul,Thank you for choosing Amelia.Yes, Amelia has this limitation on the back-end, so it's possible to use the same email for multiple users only on the front-end.You can suggest that as a ...
Trey Barkett
Connecting to Google CalendarClosed
Amelia
Updated August 26, 2021 at 10:55pm
2
Most recent comment from [deleted]:Hi, Trey,Thank you for choosing Amelia.Google Calendar integration works "inside" Amelia, in other words, it's available only for Employees, therefore, your Clients won't have access to you ...
Bob Ward
supported payment gatewaysClosed
Pre-purchase questions for Amelia
Updated August 26, 2021 at 10:18pm
2
Most recent comment from [deleted]:Hi, Bob,Thank you for your inquiry.At the moment we don't have integration with bill2pay, but probably it can be used through our integration with WooCommerce or Mollie if one of these payment ...
Mohammad Khyrul Islam Punom
Service creation with start and end dateClosed
Amelia
Updated August 26, 2021 at 10:09pm
2
Most recent comment from [deleted]:Hi, Mohammad,Thank you for choosing Amelia.Basically, there are two types of bookings in Amelia: Appointments (aka Services) and Events. Appointments are being defined by the Service's duration, ...
Stuart Hopper
refundsClosed
Pre-purchase questions for Amelia
Updated August 26, 2021 at 10:00pm
4
Most recent comment from [deleted]:Stuart,I'm sorry for that.Yes, automatic refunds are on our to-do list for future updates. They weren't implemented yet since Amelia doesn't save payment details of the Customers (what ...
Fabien
employee google syncClosed
Pre-purchase questions for Amelia
Updated August 26, 2021 at 2:49pm
2
Most recent comment from [deleted]:Hi Fabien,thank you for reaching out to us and taking interest in AmeliaYes, they would need to choose the exact calendar they want to connect to their Employee Google Sign In.
Stuart
Waiting for payment issueClosed
Amelia
Updated August 26, 2021 at 2:39pm
2
Most recent comment from [deleted]:Hi Stuart,thank you for reaching out to us
Can you please check again your test Client ID and test Secret on your PayPal account?
Other than that, I would ask you to please provide me a temporary ...
Adam Zonnis
asking about featuresClosed
Amelia
Updated August 26, 2021 at 1:53pm
2
Most recent comment from [deleted]:Hi Adam,thank you for reaching out to us!Amelia does not have these specific features I'm afraid; any client can book anytime that is available. With Recurring bookings, customer can book 9am to ...
Víctor Martínez Morales
Amelia notifications hit spamClosed
Amelia
Updated August 26, 2021 at 1:44pm
2
Most recent comment from [deleted]:Hi Víctor,thank you for reaching out to us!Which mails service do you use? If it's PHP, please change it to SMTP since it's a common issue when emails sent through PHP service being marked ...
Leonardo
FunctionalityClosed
Amelia
Updated August 26, 2021 at 1:39pm
2
Most recent comment from [deleted]:Hi Leonardo,thank you for reaching out to usThe only way to limit the number of appointments per customer at the moment is to offer exclusively Packages that will have only a certain amount of appoint ...
Elizabeth
Employee assignment of servicesClosed
Amelia
Updated August 26, 2021 at 1:34pm
4
Most recent comment from [deleted]:Hi Elizabeth,I see; I'm afraid that Any Employee isn't visible as an option in the backend, only the assigned employee.