Public Tickets
Danish Raaz
Amelia services pricing is not appearing on the front-endClosed
Amelia
Updated October 19, 2021 at 2:07pm
2
Most recent comment from [deleted]:Hi Danish,thank you for reaching out to usFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has ...
Francesco Marcuzzi
Email check to prevent fake bookingsClosed
Amelia
Updated October 19, 2021 at 1:06pm
2
Most recent comment from Marko Davidović:Hello Francesco,Thank you for purchasing Amelia,I'm afraid, at the moment there's no option to create a confirmation link. How would you handle payments (using Stripe, PayPal, WooCommerce, ...
Apple Tree
Amending bookingsClosed
Amelia
Updated October 19, 2021 at 12:56pm
6
Most recent comment from [deleted]:Hi!I'm afraid that refunds would need to be done manually; in your case from your Stripe account directly, as Amelia does not store customer payment information, so it has nowhere to return the p ...
Virginie DUBOSCQ
Issue with packagesClosed
Amelia
Updated October 19, 2021 at 12:32pm
9
Most recent comment from Aleksandar Vuković:This is definitely on our roadmap, Virginie.Our developers already created a task to be looked at, at some point in the future. I just don't have an ETA on this yet.
Rainier SOTELO
Demo importClosed
Amelia
Updated October 19, 2021 at 12:19pm
4
Most recent comment from [deleted]:Rainier,Sorry for the delayed response and thank you for the clarification.I'm afraid, we don't have any particular templates. Our demo sites are made with the Bridge theme, that's the ...
Howard Weng
Bring anyone with you assign to different employeesClosed
Amelia
Updated October 19, 2021 at 12:14pm
2
Most recent comment from [deleted]:Hi, Howard,Sorry for the delayed response.I'm afraid, It isn't possible to assign two or more Employees to the same appointment in Amelia with its current features. Only one Employee can be ...
James Walbridge
Booking DurationsClosed
Pre-purchase questions for Amelia
Updated October 19, 2021 at 11:54am
2
Most recent comment from [deleted]:Hi, James,Sorry for the delayed response.I'm afraid, at the moment each Appointment in Amelia can last only up to 23h 30mins. We are planning to add a multiple-day bookings feature, but I cannot ...
Maria
Automatic NotificationsClosed
Amelia
Updated October 19, 2021 at 11:51am
2
Most recent comment from [deleted]:Hi, Maria,Sorry for the delayed response.You can see if the email notifications were sent to these Customers in the notifications log. It can be found in wp_amelia_notifications_log table in the dat ...
Amelia Guest
Working hours after midnightClosed
Pre-purchase questions for Amelia
Updated October 19, 2021 at 11:34am
2
Most recent comment from [deleted]:Good day!
Sorry for the delayed response.
I'm afraid I have to disappoint you: at the moment Services in Amelia can last only up to 23h 30mins within the same day, therefore, it's not possib ...
Kevin Boonekamp
Food preference boxClosed
Amelia
Updated October 19, 2021 at 11:05am
2
Most recent comment from [deleted]:Hi KevinThank you for reaching out to us.This can be achieved using our Custom Fields feature, you can add additional fields to the booking form and collect additional information. Please have a look ...
Osama Amin
Payment Status ProblemClosed
Amelia
Updated October 19, 2021 at 11:01am
2
Most recent comment from [deleted]:Hi, Osama,Sorry for the delayed response.Could you please create a test Service with a price set to 0 and book an Appointment of this Service with WooCommerce payment enabled? There's a high cha ...
Apple Tree
Stripe API Key - Multiple VenuesClosed
Amelia
Updated October 19, 2021 at 10:46am
14
Most recent comment from [deleted]:Good day!It can be that there's something that blocks Amelia updates.If you activated Amelia with the purchase code, and the update option is still not available on the WP Plugins page, it can be ...
sherri
Randomly today my zoom intergration stopped workingClosed
Amelia
Updated October 19, 2021 at 10:34am
2
Most recent comment from [deleted]:Hi, Sherri,Sorry for the delayed response.Could you please try to clear the site and the browser cache? If that doesn't help, please provide us with a temporary WP Admin login for further inves ...
Christian
Woocomerce Products and Amelia Service associationClosed
Pre-purchase questions for Amelia
Updated October 19, 2021 at 10:28am
2
Most recent comment from Aleksandar Vuković:Hello Christian.Thank you for your interest in Amelia.If you create these two Services in Amelia, and configure their price and duration, you can go to the Settings tab of those services, and under Pa ...
Ralph Martyn Samaniego Esteva
QR CodeClosed
Pre-purchase questions for Amelia
Updated October 19, 2021 at 9:15am
2
Most recent comment from [deleted]:Hi Ralph,thank you for reaching out to usFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has ...