As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Michelle Woocommerce QueryClosed   Amelia   Updated March 7, 2022 at 1:40pm   3 Most recent comment from Marko Davidović:Hello Michelle, Thank you for purchasing our product, and for reaching out to us.Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than ... CHIEH HO Not clear appointments CSV fileClosed   Amelia   Updated March 7, 2022 at 12:24pm   2 Most recent comment from Uroš Jovanović:Hello Chien,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Samer Hassan zoom meeting links not showingClosed   Amelia   Updated March 7, 2022 at 11:50am   6 Most recent comment from Marko Davidović:Hello Samer,We are glad that we're able to help you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the ... DoQtor SchedulingClosed   Amelia   Updated March 7, 2022 at 11:08am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.For that purpose, you could use the "Special days" feature where you can set the working hours of an employee for specific days.You can read more about the Speci ... Carmelo Caruso column data type string (230 characters size limit?!)Closed   wpDataTables   Updated March 7, 2022 at 10:59am   6 Most recent comment from Miloš Jovanović:Hey, CarmeloYou're welcome, no problem at all.If anything else happens that you might need assistance with, or any other questions, please create a new ticket.Have an awesome day! danial Norouzzadeh Rahimi Limit accees to an employeeClosed   Amelia   Updated March 7, 2022 at 10:13am   4 Most recent comment from Marko Davidović:Hello Danial,Service is not shown on the front end on-site it is visible only in the backend.And when these customers want to book they have to contact you to book for them via the backend because th ... Karan Gill Amelia Wordpress User IntegrationClosed Pre-purchase questions for Amelia   Updated March 7, 2022 at 10:11am   2 Most recent comment from Marko Davidović:Hello Karan, Thank you for your interest in our product.Currently, we do not have an option for importing the customers but we have option to Automatically create Amelia Customer user– If this op ... David Working hours are not in syncClosed   Amelia   Updated March 7, 2022 at 10:11am   6 Most recent comment from Uroš Jovanović:Hello David,My colleague has informed me that he helped you resolve this issue.Please reach out to us if you have any other questions. Christopher D. Gregory Plugin feature questionClosed Pre-purchase questions for wpDataTables   Updated March 7, 2022 at 9:21am   2 Most recent comment from Aleksandar Vuković:Hey ChristopherThank you for your interest in our plugin.wpDataTables can't generate another query when you click on an entry if that's what you mean.There's a way to work around this. ... Thorsten Schürmann Grant acces to non Admins after V4 UpgradeClosed   wpDataTables   Updated March 7, 2022 at 8:32am   2 Most recent comment from Aleksandar Vuković:Hey ThorstenI'm sorry but I can't replicate this with v4.0.1.I added "manage_options" to one of my other user roles, and I'm able to see and access wpDataTables without issues:This wa ... Cesar Booking flowClosed   Amelia   Updated March 7, 2022 at 8:25am   4 Most recent comment from Marko Davidović:Hello Cesar,We are here to help.The answer is yes and no we have optional extra where you can add an extra slot to a service and it will add up in total amount but the if it the same extras the price ... Carles Mejoras en Clientes: personalizar campos + exportar en CSVClosed   Amelia   Updated March 7, 2022 at 8:12am   4 Most recent comment from Marko Davidović:Hello Carles, Currently, we do not have this type of information, features are developed by the principle of highest demand. I'll kindly ask you to add it as a feature suggestion on this page.� ... Adrian Open time slots not showing up?Closed   Amelia   Updated March 7, 2022 at 7:44am   2 Most recent comment from Marko Davidović:Hello Adrian, Thank you for purchasing our product, and for reaching out to us. Please check that you don't have something booked in Google Calendar because when you have appointments in Google ... Pawikan21 Legend ChartsClosed   wpDataTables   Updated March 6, 2022 at 6:48pm   5 Most recent comment from Miloš Jovanović:Hi Pawikan21- Yes, i will pass this on to the management. We already had reports of this before, but sadly, highCharts , as you see, still hasn't fixed it.We will certainly do the best we can to ... Dan Micik Predefined valuesClosed Pre-purchase questions for wpDataTables   Updated March 6, 2022 at 6:40pm   2 Most recent comment from Miloš Jovanović:Hi, Dan Micik Thanks for showing interest in wpDataTables. If I understand this correctly, would you like to hide the table completely before a user selects the number range filter, and after that lo ...